It could not have been a simpler process.Our arrival was expected and the manager was prepared.
GARY D
Customer Reviews for Personal Mini Storage Dunnellon LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Personal Mini Storage Dunnellon did a great job helping me uninstall my truck from the auto transport. I will recommend my family and friends to Personal Mini Storage Dunnellon.
OSCAR NNothing, everything was perfect! Super easy to order online, pick up was fast and convenient. We have used Uhaul many times over the years and this was by far the best!!
JOHN ZFriendly. Fast Economical
EDWARD FGood service 👍
STANLEY MExcellent service. Efficient & professional operation. Well managed.
JOSEPH PGreat service 👏
JOHNNY WThe Husband wife team I rented from were great! They Very helpful and made the process very easy. Would definitely recommend this location.
THOMAS RSupply a temp gate code. Because it was after hours was unable to get in OR out.
RUSSELL BThe best uhaul place I love it
TYLER PJoe and Dorri are absolutely wonderful at this location. Helpful and knowledgeable. Great service
LAURA NThe U-Haul team in Dunnellon were a pleasure to work with.
ROGER BVery nice van with fantastic A/C. The staff were very helpful. I could not have hoped for a better experience. In the famous words of Arnold “I’ll be back!”
ROBERT RNice. Clean safe place. Guy was so. Happy.
Bernette SNothing, it was perfect!
THOMAS GDo NOT go there alone as a woman! They will bully you and scam you! Go to ANY other location!!!! Warning. I was literally bullied by Joe who literally said the MF word in front of my 11 year old Son to me. The short man with his NY attitude was such a bully from the moment I arrived. I wanted to do mobile check in and out but they did it themselves and scammed me! I have placed a formal complaint with Uhaul.
SHAYNA FThe people at this location consistently go out of their way to be helpful. They are easy to deal with, reasonable and personable. I could not ask for a better experience every time I do business at this location.
JESSE ZVery nice people,
CARMEN HIt's great
RICHARD PI don't think I should have been charged $10.50 for fuel because I returned it with 1/4 of a tank which was more than when I received it.
Bruce DMy original pick up location did not show up. I had called 2 times to make sure I could get it on time.. First I was told it was ride share, then called and was told equipment not set up that way. Then I got switched to another location. Outside truck was smashed in, returning location couldn’t believe they let me drive it that way. Then I found a real crack pipe under the seat when I was making sure I had all my personal belongings. This is 2nd time I have had the pick up location not show up in that general area. I have rented many trucks from you and this was the worst experience. Pickup time was important to my day going smoothly, that did not happen
David CThe ratchets for the wheel straps need attention on the car hauler I rented but other than that it was a good piece of equipment.
JAMES SGreat help at the drop off location! Very helpful thank you
TIMOTHY NNothing at all No improvement needed. This place is great. C luciano
EDGAR HThe owners were very friendly and accommodating when there was an issue with my reservation at another location. They will be my first choice for future needs.
Albert DA kindly guy attends me with a smile and help in astonishing way.
AARON MDon't change anything. Our experience was perfect
Dawn CWe rent from here often for our animal rescue, it’s always a great experience!! We have never had a problem with anything and we love the owners ❤️
MICHELE BA cordial treatment, all great and very careful. 10/10
YASHIRA FWelcoming and friendly people. It was a pleasure doing business with them. Highly recommend them for your next trailer or truck needs.
Dennis HThe owners were kind ,helpful,polite,
PATRICIA LVery helpful and friendly. I should have checked the trailer door before I left, it was not closing on the upper right. It had to be knocked into closing. I was already loaded when I discovered this.
Thomas VI can’t even imagine renting a uhaul from anyplace else!! I rent them a lot and we absolutely love the owners!!
MICHELE BFriendly staff. Easy pickup and return.
John BAlways A great experience here!!
MICHELE BUsed before great
DAVID BThey were so helpful and kind!
STEVEN BNA
JACQUIE CGreat customer service. Easy to rent and return. We ran into one issue though. When we went to drop the back gate of the open 5 x 9 trailer the pin would not come out of the opening to allow the gate to open. It was pried/bent shut which made it a bit more difficult to load and unload the product we purchased which was the reason for the trailer rental
JULIE WSpecially used this rental location because the managers are the BEST!
LINDA LEasy breezy! Excellent service. 10/10 :)
DENISE WFriendly people
JOSEPH PThe only problem was the truck they gave me had a terrible wind noise on the passenger door. Sounded like a cazoo for a 23 hour trip.
JOEL HJoe was terrific he allowed to bring the trailer back a day late. The whole experience with U-Haul was great
RALPH PI rented a 5x9 open trailer on the U-Haul website. I had to request a specific pickup location, but the return site was “optional” . When I picked up the trailer, the dealer said I had to return the trailer back to his location, more than 50 miles out of my way! The U-Haul website was deceptive! I caution anyone who rents a trailer or truck, make sure the vehicle can be returned to a location of your choosing.
Kenneth CI needed a trailer with a ramp they had it available and ready when i arrived and performed it's task perfect for my needs
JOSEPH WNice, helpful staff, professional and friendly.
Edward FThe lovely couple who provided service were very friendly, efficient and provided excellent cuatomer service-THANK YOU!
KRISTI MThe gentleman that helped me with my return wasn’t even open yet but he help me anyway
PAUL MGreat customer service. Always welcoming and friendly. Thank you
RICHARD JPersonnel Helpful- They were closed when we returned the rental truck. Key was left in the drop box. They have ample parking space and signs were posted for drop box.
KATHRYN AGreat customer service, very welcoming owners.
RICHARD Jfreindly
DEREK IThe owners were welcoming and very much at ease when we came in. The place was clean and easy to find. I would highly recommend this U-Haul to anyone near the citrus springs area.
SHAUNNA WBest U Haul dealer around
TIMMIE E