Customer Reviews for Personal Mini Storage Lake Fairview
(U-Haul Neighborhood Dealer)

463 reviews

4252 N Orange Blossom Trl   Orlando, FL 32804
(S of Lee Rd)

(407) 298-6078

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–2 pm
  • Sunday
    Closed
Special Operating Hours
  • 2/18/2023: 9:00 am - 1:00 pm

Services at this Location:

Contact Us

(407) 298-6078

4252 N Orange Blossom Trl
Orlando, FL 32804
(S of Lee Rd)

Services at this Location:

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–2 pm
  • Sunday
    Closed
Special Operating Hours
  • 2/18/2023: 9:00 am - 1:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Garrie B. 
Rating:
5.0

Pick-up and drop-off were simple & quick!

Zander K. 
Rating:
1.0

We have been renting tons of vans from U-haul and this is the very first time I leave a negative review, The lady at the desk was extremely rude, I asked to get the rental agreement from my extension and she did not know how to do it, when I tried to explain her how to do it she was dismissive and hanged up on me after being rude, the equipment was not in good shape and was not clean nor completely full of gasoline, we rented the vehicle on the afternoon of the 29th and was returned on the 1st in the morning, they charged us a whole seven days for only 3 days, we returned the van with more gasoline than given to us and used for three days and she charged us 7 days. we will never come back to this location and we are reconsidering our business rentals with Uhaul due to this very bad experience, we rented over 26 vans on 2022 and spent over $16000 with your company in 2022 counting this account and couple other commercial rentals from us as well from Uhaul not with this account

Francisco G. 
Rating:
5.0

All perfect with this truck rental

Pablo G. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
1.0

Customer did not leave a comment.

wilshonda H. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Great facility. Super helpful, personable and friendly!

Brynne T. 
Rating:
5.0

Customer did not leave a comment.

Anne C. 
Rating:
5.0

Customer did not leave a comment.

Serge Y. 
Rating:
5.0

Thank you

Kayann S. 
Rating:
5.0

Customer did not leave a comment.

PHILIP G. 
Rating:
5.0

Manager, Travis, was very personable and efficient. Rachel helped me get a receipt that was not sent to me with the last rental at another location. Travis and Rachel made this experience much better than the other Uhaul location.

David S. 
Rating:
5.0

I have recommended this storage facility to a neighbor looking to move.

Constance L. 
Rating:
5.0

Customer did not leave a comment.

maher G. 
Rating:
5.0

Customer did not leave a comment.

Asfandyar K. 
Rating:
5.0

Great experience!

THOMAS P. 
Rating:
5.0

super convenient to drop off a vehicle at the next-door dealership then drop the trailer here. thanks.

Paul E. 
Rating:
5.0

You are doing excellent. Cory was genuinely helpful. Thank you for such excellent service.

Andreina M. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

The couple running this location were super friendly and well organized. Excellent and friendly service

Greg V. 
Rating:
5.0

The two u haul representatives at the local uhaul (4252 N Orange Blossom Trail, Orlando, Fl, 32804) were excellent. They are friendly, efficient, and professional. They had me checked out with the truck in no time. And processed me quickly when I returned the truck. I will definitely use them again!

Abner C. 
Rating:
5.0

This is the best uhaul store in the Nation! These managers blow away anything I've ever experienced from uhaul. Grade A plus management. Will send anyone who needs uhaul this way.

JUNE K. 
Rating:
5.0

Great customer service! We love the service they offer and they are very helpful. We will be back for sure!

Andrew N. 
Rating:
4.0

Customer did not leave a comment.

Tai N. 
Rating:
5.0

Good experience , good customer service

Carline V. 
Rating:
1.0

I was not satisfied as I made the reservation to pick up the truck at 13301 S Orange Blossom Trl, Orlando, FL 32837, however when I arrived at the location I was informed that there was no truck available on site. After contacting customer service, they asked me to pick up the truck at another location much further away. I had an extra charge for this. I was really not satisfied. When I booked I read in the rules that the reservation was guaranteed or a $50 refund. For this reason I want to request this refund.

Alex S. 
Rating:
5.0

Nina & Mike were extremely personable and professional... great experience

Timothy G. 
Rating:
5.0

Perfect drop off experience.

SCOTT F. 
Rating:
5.0

Customer did not leave a comment.

CARL M. 
Rating:
5.0

Customer did not leave a comment.

PAUL K. 
Rating:
5.0

Great customer service. Helped quickly. Very kind people.

Amelia H. 
Rating:
5.0

Very great place! I was welcome and treated very nice by the lady in the front and also lot porter.

ANTONIO H. 
Rating:
5.0

Horrible experience, the price wasn't what I was quoted, the return date wasn't what I was quoted, The return location wasn't what I was quoted, spent over 1 1/2 hrs at the location. Very disappointed to say the least with my Uhaul experience

GARY G. 
Rating:
5.0

Picked up the truck with no problems. Mike assisted us when we returned the truck and he was so helpful, knowledgeable, and kind. My previous U-Haul experience was not great, but Mike definitely changed my mind :) we'll be back!

Matthew J. 
Rating:
5.0

Customer did not leave a comment.

JODECI B. 
Rating:
1.0

No way I want any of my friends to go through this NEGATIVE experience

OTNIEL G. 
Rating:
1.0

I have waited to do this survey to give the location time to get back to me. I have called, left voice mails, emailed and sent messages. This was the worse experience with Uhaul I have ever had. Besides losing 4 hours of our moving time due to the appliance dolly not being in the truck, I also lost more money by renting one from Home Depot. I live in Deland, we moved my Mom's belongings from Orlando, so I had to return the dolly back to the Orlando Home Dept. Costing me more time and money. This location is very unprofessional and doesn't return calls, emails or messages.

Darsha P. 
Rating:
3.0

Customer did not leave a comment.

BARANYA L. 
Rating:
5.0

Customer did not leave a comment.

PATRICK L. 
Rating:
5.0

Everything went well and the young man that was on duty at the time took very good care of me. I would definitely come back to that location to do business. Thank you.

ANGELA W. 
Rating:
5.0

Nina and MIke were very helpful and professional. The right taillight was out and they made a note on the contract about it. Thank you.

MATTHEW K. 
Rating:
5.0

This is not for the location, but the mobile check in needs to go faster. My phone stalled for a good 10 minutes.

John T. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN N. 
Rating:
5.0

I believe I was overcharged for my truck rental.

WILLIAM R. 
Rating:
2.0

Customer did not leave a comment.

Ruby M. 
Rating:
5.0

Cory Was Amazing explaining Everything to me and helping me install Total gentle man Thanks Cory

Luis R. 
Rating:
5.0

Amazing experience

Paul N. 
Rating:
5.0

Employee was extremely friendly and accommodating. No wait.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO G. 
Rating:
5.0

Customer did not leave a comment.

LYCHMARIE M. 
Rating:
5.0

They were very friendly and helpful.

Shari S. 
Rating:
5.0

Management was friendly and accommodating.

QUOC-BAO L. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY A. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Excellent attention

HENRY E. 
Rating:
5.0

My experience was great. My representative was very detailed and explained to me what and how to connect my car I transported. I'd there was anything I was not shown it didn't have any effect on this rental. I feel everything was excellent.

ANGELA J. 
Rating:
5.0

Excellent employee. The guy that get back the trailer was very efficient. Thanks Buddy !

JOSELITOBRITO C. 
Rating:
5.0

For my 1st time experience everyone via over the phone or in person were helpful and kind. Excellent memorable experience.

ANGELA J. 
Rating:
5.0

I did the check in online but the pick up was getting difficult and taking long so the attendants from the store helped me. Great service, courteous and pariente people. If I need a truck again I will definitely come to the same store.

Sergio O. 
Rating:
5.0

Friendly, fast service. Renting from this location was excellent!! A+

NICARIUS T. 
Rating:
5.0

Customer did not leave a comment.

ANDY T. 
Rating:
5.0

Dropped off auto transporter and was assisted by a very helpful on site representative. He had me unhooked and on my way with business concluded in a very professional, knowledgable, and friendly manner. Very happy with the experience.

THOMAS W. 
Rating:
5.0

Excellent customer service!

JORGE R. 
Rating:
5.0

Best customer service by far. Will definitely come here for my next truck rental.

ELSY D. 
Rating:
5.0

Customer did not leave a comment.

Danny H. 
Rating:
5.0

This was my first time using UHaul and this made me confident in using them/you again

RUDOLPH R. 
Rating:
1.0

They didn't tell me that's had to opt-out of the insurance and then this resulted in me being charged $42 extra. I tried to call uhaul to fix the issue and spent an hour on the phone and then just stopped talking to me. Then I just hung up. I get a call a day later and tell me they can't help me at all. I will never use uhaul again.

JOSHUA T. 
Rating:
2.0

Location advertised 4pm close on Saturdays. I returned the truck at 345 and they were already closed. This Caused me to have to go through a very long after hours return process.

ROBERT B. 
Rating:
5.0

The attendant was very friendly and was able to get me in and out with a uhaul van within just a few minutes 10/10

ERIC O. 
Rating:
5.0

Great customer service! Very friendly, kind, and attentive. Would definitely use them in the future if needed.

JAYLA-AISHA G. 
Rating:
5.0

Customer did not leave a comment.

HARUN K. 
Rating:
5.0

Customer did not leave a comment.

GEORGE S. 
Rating:
5.0

Customer did not leave a comment.

Howard F. 
Rating:
5.0

Nina was very helpful and very professional.

ZUJEILY S. 
Rating:
5.0

Customer did not leave a comment.

ERVIN N. 
Rating:
3.0

Customer did not leave a comment.

ASHA H. 
Rating:
5.0

Excellent customer service and clean well maintained equipment. Will recommend this location to friends and family.

Jerry E. 
Rating:
5.0

The employees were super courteous.

JOSE R. 
Rating:
5.0

Customer did not leave a comment.

WALTER C. 
Rating:
4.0

Customer did not leave a comment.

Loretta M. 
Rating:
5.0

The equipment was clean and drove very well. And easy to operate

LOISTEIN C. 
Rating:
5.0

Customer did not leave a comment.

EDWIN M. 
Rating:
5.0

Great UHaul personal service at Lake Fairview Personal Mini Storage!!

EDWIN M. 
Rating:
5.0

Great rates and excellent customer service. Sales associates are professional, efficient, helpful and friendly. I will use this location again in the future. Highly recommend!! Thank you Nina and Mike for ensuring a pleasurable experience.

SHERRY C. 
Rating:
5.0

Every once in a while you find the now so frequently lost art of personal service. Mike and Nina at the Lake Fairview Personal Mini Storage are the best because of just that: Their Personal Customer Service! Thank you!

JUNE K. 
Rating:
5.0

Great experience with this location. They were quick & very friendly!

Hope H. 
Rating:
5.0

Both employees were kind, courteous, and helpful. Thank you!!!

DAWN G. 
Rating:
5.0

Customer did not leave a comment.

KERI E. 
Rating:
5.0

Customer did not leave a comment.

HANK S. 
Rating:
5.0

Customer did not leave a comment.

YAZAN R. 
Rating:
5.0

Great service

PEGGY A. 
Rating:
5.0

Customer did not leave a comment.

MORRIS S. 
Rating:
5.0

Nothing right now they are Great!

SHANDS W. 
Rating:
5.0

My husband and I were so impressed with how well run this location is. Such a pleasure to work with.

CHANTAL B. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN R. 
Rating:
5.0

Friendly and professional service and staff.

RICHARD C. 
Rating:
5.0

Nothing for change cuz everything was way beyond expected,nice or helpful it was the Best, Thank you !!!!!!!!

ALICE C. 
Rating:
5.0

Perfect experience

Donald N. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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