CRISTOPHER Z.
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Customer Reviews for Petersburg Electronics
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Petersburg Electronics
Alexandra C.
Very nice and accommodating. Easy to find truck and the new mobile check-in was good
carl R.
Nothing
Rick W.
Blueberry soda was great, would recommend them to everyone
Michael D.
Nothing. Just dropped off the equipment, checked out, and done.
SYLVIA B.
Our go to for our dolly and truck rental needs. Each time has been a breeze. Will continue to use our U-Haul services and highly recommend them.
Sherry S.
Staff very kind and friendly. Truck in great condition and very clean.
theda M.
Everything was great!!
daniel M.
Truck was not cleaning the cab.
Anita T.
Thanks!
JAMESCHARLES H.
Get your crap together! I didn't find out until the day before I had to drive an hour and a half to pick up my truck. Then the only way I found out was by me calling you. I had the truck reserved and was told to pick it up at the place I called on Rally Pike 20 miles then I had to deal with a bitch who hung up on me.
pam C.
Had a great experience. Adam was friendly and told me all about what I needed to do and made the first time I ever rented a U-Haul a great experience.
Jose H.
The truck are very dirty. The cabin are whit grass and earth and small very bad . The truck outside are totally dirty and many damages in the back.
rich G.
Make sure during this pandemic that the vehicle was sanitized before picking up. There was no signage inside the rental to indicate it was sanitized.
PHILIP K.
I'd suggest you identify the location by address and name of establishment on the contract.
RAY B.
Nothing. They do a great job of customer service
Rachel S.
The first time I rented a truck from UHaul was 2 years ago. When moving day came, I was told there wasn't a truck available. Kinda makes moving difficult if there's no truck. This time around, the man from rental office called me and said he would convert my reservation to 24/7 so I didn't have to interact with him at all. That was awful because checkin and logout was a nightmare. Honestly the issues I've experienced with UHaul make me want to never use UHaul again. 0/10 do not recommend
sue C.
Staff were very helpful and professiomal
John G.
On Line experience was very poor but in person experience was excellent
Carol M.
the uhaul customer service center was the best!!!!! Thank you so much for everything you all are the best ! You all kept me from truly panicking. Thank you so very much!
Mitchell B.
nice owner friendly
rachel C.
Lower price
Matthew Clayton H.
Always love Petersburg Electronics and my experiences there.
david E.
Good job. Courteous and friendly
thomas B.
I am fed up with your business model. For years I have relied on uhaul. But no more. Your trailers are unsafe. No jacks no chalks. And to heavy. One day someone will be killed by your equipment. And I hope I am available to be a witness. I intend to report you to the better business bureau. And osha you're products should be removed from service.
Thomas K.
Great group, just had to drop it off and that was it!
SYLVIA B.
Very professional.
JASON C.
He helped me fix the mess that the clown at the pick up spot had made. Always easy there an friendly A+ service
Larry A. W.
Everything was fine. Everything went smooth and the u-haul rep was very nice.
david A.
Personable and thoughtful. Made sure everything was in good operational condition before I left the yard.
SYLVIA B.
I was really stressing about this move, but everything went sooo smoothly. The price was very reasonable. The truck worked like a dream. The service was very professional, courteous, and friendly. Thank you Uhaul.
Adam B.
Office door had Sunday hours, the rental was due back at 9AM, so it was returned at this time, but no one was in the office. We came back 2 hours later to attempt to return face to face, but there was still no one available. This resulted in being told it was returned beyond the 24 hours period. I was also charged a cleaning fee for a truck that was fairly dirty at pick up. I would like a refund of the cleaning fee, as I returned it in the same condition that I rented it, down to leaving the same sock in the same location upon return
wesley K.
The uhaul tires were ridiculous. We wanted a dolly but didn't get it and didn't realize we didn't get it until we got to our house to start moving. We got charged a gas fee when we had filled it up, however I called to the Petersburg location and will be refunded that fee.
John B.
More space in the parking lot
Rachel G.
Very helpful, easy drop off. Thanks!
Cindy P.
Petersburg Electric had my drop off at a location that had closed requiring me to drive further distance using more milage and gas on the rental and my personal vehicle. I was not credited money back to my satisfaction.
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