Real good service
LARRY S
Customer Reviews for Pharaohs Retreat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly very professional I recommend them to everyone
MINA MAwesome customer care
JAMES CGreat customer service.
ALEXANDER GVery nice and helpful at the location would rent again
WAYNE MAdrian was friendly and helpful with the trailer rental. Thank you.
DMITRY MThe service was great and the attendant was very helpful and knowledgeable
RICARDO REverything went smoothly. It was awesome!
WILLIAM Cawesome location for me.. friendly service, very good customer service
Todd LAdrian was super welcoming and helpful!
SHERILYN OAwesome service and great layout for easy equipment pickup and drop off.
MATTHEW WSuper easy to use and the service is always quick and friendly. I've rented here twice and they gave been the two best trailer rental experiences I've ever had. I'm so lucky to have this location so close to my house!
ALEXANDER AExtremely easy experience, couldn’t have gone better
MARK VAdrien was very courteous and professional. Great location and quick service. I'll definitely go here before going to other locations.
DELMAR LGreat customer service! Would rent from this location again!
MARIO BExcellent customer service. Helpful and friendly. Great place to rent your uhaul from. Highly recommend.
TRACY BNot much, Uhaul remains the same, very consistent with the moving equipment choices. Only one negative, one way trailer equipment cost was high.
MICHAEL GPost hours of service on gate
JENNIE AVery friendly service.
KEVIN ANothing……it was so convenient,fast,and the customer service was absolutely wonderful picking up and return was in and out within 5-10 minutes!!!! We will recommend you 👍🏼❤️
DARLA NOutstanding customer service
NATIVIDAD FI wish the truck had a full tank when I picked it up. Then I was charged an extra 56.00. When I had prepaid for the truck. Then I had to drive to another location to pickup the auto transport. It made my day frustrating.
Samuel SGlad the location is close by owner is very friendly and accommodating will be back as needed.
TIMOTHY BScheduled location changed due to truck size availability. New. Location was close by so no concern. Perhaps a phone call would have sent me to the right address first.
DAVID DGreat customer service. Very friendly and efficient. I’ll definitely rent from here again
NICHOLAS LThere was Nobody in the Drop off Location,’
German GStaff was very courteous
ALISA ABackup Camera and cruise line control
JEFFREY QExcellent service
ANGELA TN/A
lenette tWhile I don't remember the gentleman's name who helped me, he was excellent and went way above and beyond. I had a really great experience!
BRENT HIt’s already great
RAMON LKeep doing what you are doing.
PAUL CVery friendly owner and very efficient.
LINDA BI was guaranteed a different location and booked directly with the manager who was very helpful! But then received a call and email saying truck isn’t available and sent me to Winchester. Which I didn’t feel safe as it was out in the boonies. Also my car could easily get stolen where my original rental place had cameras and full time people on site. So I had to scramble to get help to make my move Saturday night instead of Sunday. Returned the truck late on Saturday instead. I’m a widow and disabled so this was very inconvenient and frankly scary returning late at night.
LINDA Youtstanding customer service
PAUL MThis location is set up so nice and was very easy to get in and out of. The gentleman who assisted me was exceptionally friendly and nice. I will book at this location again
CHRISTIE HMy only issue was you didn’t have the trailer at the location I had originally reserved for pickup. This location was 40 miles from our home. Causing an 80 mile round trip to pick up the trailer. My friendly and helpful staff at the location however.
Joseph RAwesome customer service, clean lot and clean equipment. Fast service ' will definitely use again.
CHRISTOPHER RThe gentleman who helped us was amazing. Thank you
Mary CEverything was perfect.
TED OThey charge me for a lot more fuel after I returned it with the same amount it was at originally.
NOE DGreat service. Equipment was ready to go when I got there. I was in and out quickly. Drop off was just as easy. This is my second time renting from this location. Both times were great!
BRIAN MPickup and drop off was quick and easy, and the employee was very friendly and helpful. Will definitely use this location again
REBECCA MAdrian was a pleasure to work with.
CHARLES SQuick, easy and very reasonably priced.
Jerri LGreat experience at this location.
JAMES LThe Staff is very accommodating and helpful.
Raphael RGreat customer service.
ALEX GEverything was great
DMITRY MNothing. Very good experience
WILFRED FA+ Service!!!
george bAdrian got me hooked up and ready to go in under five minutes. He made renting and returning the trailer exceptionally easy and was very efficient.
Michael TAdrian always goes above and beyond for his customers.
bryan fExcellent service. Conveniently located. Reasonable prices.
Tonya GAdrian was very friendly and had a good unit to rent. Very satisfied with rental experience
Gysbert DAdrian, was very knowledgeable, KIND with A plus CUSTOMER SERVICE which is rare these days. Thank you Adrian.
Rebecca JI have rented trailers here multiple times. The service is excellent. On two separate occasions I needed to return a trailer after hours and a special accommodation was made for me. Adrien is extremely helpful and friendly! I won't go anywhere else!
Kevin TMy reservation was changed twice, requiring me to drive 30 minutes away from my destination. The AC was inoperable once I picked up the truck, causing me to drive home in 95 degree heat drenched in sweat.
KEVIN WAdrian helped me check in and checked out. Very nice and accommodating. My self check out was crashing and he was there early to help. Thank you.
Christopher YVery, very easy to deal with or in and out quickly turn in Experience was fast very polite. Owner of this location will go there again if needed.
Timothy BAbsolutely excellent customer service!
Stephanie AYour online self checking self check out doesn’t seem to work properly. We had to call and be checked in
Timothy FI did not request the dolly and furniture rugs but was still charged for them.
Kierstyn M