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WILLIAM C
Customer Reviews for Phone Repair Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had truck but no accessories, had to go to another location
William DThe location didnt have the blankets i ordered with the trailer but the guy was wanting to charge us for the blankets. He also charged me for the $5,000 insurance when i chose the $2,000 insurance online.
KEVIN MThe location was not well maintained and smelled of marijuana. The windshield wiper on the driver's side was broken. The truck was on empty and then we were charged a fee when we returned the same way we received.
MICHELLE PI was sent to an alternate location to pick up the truck and I was glad I had someone with me. I would not have felt safe there by myself. Bad location. The clerk in the store did not speak English well and it smelled like weed. Also, the truck was only 1/2 full of gas and we had to stop before we even reached Charlotte to get gas. I will say that the actual U-Haul on Main Street in High Point NC that I reserved the truck from was excellent. Clean, well-stocked and staff was helpful and polite.
TERESA HHola me fue bien pero no me han hecho mi devolución pagué 100 y la factura ira fue 79 y no me han devuelto
CARELYS CThe staff was WONDERFUL and should not be besmirched by my less than glowing review. The Greensboro location we originally booked from had a defective trailer and so we had to drive 30 minutes out of our way to get the trailer from High Point. The guy was wonderful. There was an extremely large spider (I have photos) on the outside and there were hundreds if not thousands of ants inside the trailer we had to exterminate (these were small ants so upon quick inspection and trying to stay away from the spider we accepted the trailer) and try to get rid of them before we put our household belongings in them. So, technically the equipment was clean and well maintained. Again, the staff person was very nice and professional.
CYNTHIA BClerk was otherwise occupied and told me where I could unhook the trailer, then left me to do it solo.
ERICH T