Customer Reviews for Pickers Place
(U-Haul Neighborhood Dealer)

148 reviews

7552 US Hwy 12   Sauk City, WI 53583

(608) 370-5678

Location Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(608) 370-5678

7552 US Hwy 12
Sauk City, WI 53583

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly and efficient return

John S. 
Rating:
3.0

Was too busy place and narrow driveway. Very hard to figure out where to go, park and check out

MR J. 
Rating:
5.0

Customer did not leave a comment.

Carey F. 
Rating:
4.0

Customer did not leave a comment.

John W. 
Rating:
3.0

Flag when the reservation is made that the location does not offer blankets.

Gary K. 
Rating:
5.0

Customer did not leave a comment.

Stacey S. 
Rating:
5.0

Customer did not leave a comment.

Kira L. 
Rating:
5.0

Have rented from Pickers many times. Peggy and her staff are always wonderful!

KATHERINE G. 
Rating:
5.0

Very nice people knew what they were doing and Raul great!

Kevin K. 
Rating:
3.0

Dirty place, nice people.

Kathryn R. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
3.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Jeremy A. 
Rating:
4.0

Customer did not leave a comment.

Joyce A. 
Rating:
5.0

Very helpfull

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

phil B. 
Rating:
5.0

Customer did not leave a comment.

James L B. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Nothing, you were great

BOB T. 
Rating:
3.0

Location of Uhaul vehicles was not ideal, far in the back of the lot behind LOTS of flowers, vegetables, pedestrians, etc. Difficult to navigate and would not recommend as a drop off or pickup unless the trucks/trailers were moved to the front of the lot where they would be much more accessable.

Jared S. 
Rating:
4.0

Customer did not leave a comment.

chuck H. 
Rating:
5.0

Customer did not leave a comment.

Max O. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
3.0

Customer did not leave a comment.

MARY R. 
Rating:
5.0

They do a great job & I will rent from them again.

Glenn G. 
Rating:
4.0

Facility and personnel do a very good job

Glenn G. 
Rating:
5.0

Everything was fine thank you

Alma M. 
Rating:
2.0

Too much going on at this location.

William L. 
Rating:
5.0

Customer did not leave a comment.

Griffin P. 
Rating:
5.0

Excellent service and options.

Jason P. 
Rating:
2.0

The furniture dolly we rented was plucked out of muddy gravel and handed to us; we had to thoroughly clean it before putting our own furniture on it. Ak of their dollies were outside in the rain and mud. The whole check out process was done on a phone, not a computer, so we could not even see the possible drop off locations or any documents, and no hard copies were given as an option. The trailer had a lot of random scratches that were not already identified with a quick claim sticker, so we had to spend a lot of time taking photos and asking the dispatch lady to put stickers all over. Then her husband was clearly pissed that we were needing this much check out time and came over to ask what was taking so long and told the dispatch lady he needed her right now with other work. It was ridiculous that he was frustrated with us trying to make sure everything was recorded for this rental, so that we did not get charged for something we did not do.

Daniel O. 
Rating:
5.0

Customer did not leave a comment.

ErikTara B. 
Rating:
5.0

Customer did not leave a comment.

Shayla S. 
Rating:
2.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

Customer did not leave a comment.

Alex B. 
Rating:
5.0

Customer did not leave a comment.

Leah Y. 
Rating:
5.0

A little rough looking but friendly staff. Peggy was great.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Rob H. 
Rating:
5.0

Customer did not leave a comment.

LYLE M. 
Rating:
5.0

The folks at Pickers were by far the best Uhaul experience I've ever had. They truly know how to take care of customers. Guve them a bonus, they deserve it!

Craig F. 
Rating:
5.0

Great service with helpful staff! Great job!!!

William S. 
Rating:
5.0

Rental went perfectly! Even though your system was down pickers place was able to get my rental pushed thru so I could get the truck.

Pamela Z. 
Rating:
5.0

Customer did not leave a comment.

LYNN P. 
Rating:
5.0

Customer did not leave a comment.

Hans H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan H. 
Rating:
3.0

She was very nice and did everything.

Myron H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

Juanita R. 
Rating:
5.0

Customer did not leave a comment.

Erick V. 
Rating:
5.0

Customer did not leave a comment.

Susie B. 
Rating:
3.0

Sweep the truck. Better, more efficient costumer service at the location

Patrick J. 
Rating:
3.0

Customer did not leave a comment.

Ryan W. 
Rating:
3.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

EVELYN B. 
Rating:
1.0

This place is a run down trailer park and roadside vegetable stand. The place is a dump. The workers were helpful and friendly, but it's still a dump.

Paul C. 
Rating:
5.0

Peggy was very helpful!!!

Dennis N. 
Rating:
3.0

The cup holder was gross. The rest of truck was clean.

SUE H. 
Rating:
5.0

Customer did not leave a comment.

Dan R. 
Rating:
5.0

Customer did not leave a comment.

Olivia S. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Very helpfule and personable staff!

Dean T. 
Rating:
1.0

Son racistas no tratan bien a los latinos deben quitarle los equipos nos hablaron asta malas palabras a mi hijo de 12 años y a mi tambien.

NELSON S. 
Rating:
4.0

UHaul did not call me as per their contract prior to my truck pick up date. I was supposed to get a 20' truck but only able to obtain a 10' truck. I had to call to find out that the 20' truck they had for me was 40-45mins from my requested location. Luckily the woman at my requested pick up location was able to help me out. Not having a 20' truck caused me to have delays in moving and taking two trips making this more expensive and a waste in gas. Not sure why Uhaul dropped the ball here but it caused me a lot of stress and wasted money and time.

Karen B. 
Rating:
3.0

The parking location is really rough and bumpy. It's too small to

Feyisa J. 
Rating:
5.0

Peggy was excellent before checked on us, at check she got us hooked up answering all of our questions and sending us on our way. We had a problem with the running lights that night and she helped us again solve that problem, which it was only a fuse in our truck. Peggy is wonderful! We would highly recommend Pickers Place!!!

Johnny R. 
Rating:
5.0

Get the equipment you requested to the location you requested. Kinda sucks you requested it online in your hometown and then you have to drive 20 miles to go pick it up in a different uhaul lot.

Dustin H. 
Rating:
5.0

Wonderful friendly people

ANDREW H. 
Rating:
5.0

Beverly was very helpful and an excellent customer service person.

gladis M. 
Rating:
5.0

Customer did not leave a comment.

Grace C. 
Rating:
4.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

The 10' truck was ready and waiting for me at the scheduled time. I got better millage with the truck then I expected. And Peggy was excellent. She spoke clearly and conversationally. The pick up and return was seamless. I forgot my Under Armor water bottle in the cab. Peggy found it and sent me a message so I could pick it up. Next time I need a truck I'm going back to Pickers Place .

Dennis P. 
Rating:
5.0

Quick and easy

REMIE S. 
Rating:
5.0

Very helpful

Boris N. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY E. 
Rating:
4.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

ROGER Q. 
Rating:
3.0

Customer did not leave a comment.

BRADLEY C. 
Rating:
4.0

Customer did not leave a comment.

Tyler B. 
Rating:
3.0

Customer did not leave a comment.

KT H. 
Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

Damien W. 
Rating:
3.0

Customer did not leave a comment.

Eric K. 
Rating:
4.0

Customer did not leave a comment.

Mary P. 
Rating:
3.0

The trailer was nice but we got alittle behind and tried to hurry. So we got pulled over. Do to having no tail lights. Had to unplug the trailer lights as the lights shorted out and blew a fuse. took over two hours to get moving again. Ended up being 5 hours late. Which we called and kept the location up to par with our location and eta. Upon arrival we were greeted and while parking the trailer we were informed that. We were being charged 74$ to rent the trailer instead of the 38.00. We had agreed too. So we were charged for a full extra day. As well as could have possibly gotten ticketed as it was dark and had zero lights. The lady got a warning. But only because she is cute n was chatty with the officer. Had I been driving I'm sure I'd have gotten charged. With operating a trailer with out proper lighting. As well as it was only rated 55 miles a hour so had to drive 4.5 hours down the interstate. With traffic backed up as if we'd have done the 70-80mph normal n blew a tire or a wheel bearing. Obviously we'd have been charged. Even though we paid for the insurance. So the insurance that covered the trailer n the motorcycles we were hauling truly covered nothing as the wiring was faulty. Wich caused us to be pulled over. Plus the low speed rating on the trailer limited travel time. So I feel it is unjust that we were charged for two days plus double the insurance. Only because of issues encountered due to issues with the trailer. I will not be using uhaul again. Nore will I recommend others to. If the situation is not rectified. As it was a nice trailer but it was not interstate safe.

Robert S. 
Rating:
5.0

I Would Definitely recommend, but I Live In Illinois

Gerry C. 
Rating:
5.0

It was perfect

Pamela Z. 
Rating:
5.0

Customer did not leave a comment.

Israel S. 
Rating:
4.0

Customer did not leave a comment.

Randy H. 
Rating:
3.0

Customer did not leave a comment.

jim T. 
Rating:
3.0

Customer did not leave a comment.

David E. 
Rating:
4.0

Very friendly customer service and nice extended hours for return of trailer.

Scott C. 
Rating:
5.0

They were very helpful in assisting in booking up the trailer to the truck.

MARK W. 
Rating:
5.0

Staff were friendly and helpful. I have no suggestions for improvement.

Daryn F. 
Rating:
5.0

Customer did not leave a comment.

Cary E. 
Rating:
3.0

Knowledgeable and helpful staff. Easy to arrange pick up and drop off.

Brad C. 
Rating:
5.0

The owners were super friendly and made sure that the trailer was operating correctly with the lights and all.

Rachel F. 
Rating:
5.0

Trailer pulls better with some weight in it. Easy to pick up and drop off.

William W. 
Rating:
5.0

Excellent service. Thank you!

Margaret Z. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
No reviews have been submitted for this location.

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