Customer Reviews for Picketts Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Picketts Auto

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Kerrie L. on

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For a sudden move, these people worked with me to the very end, letting me move my dates around with ease. Good people, good experience.

Betty D. on

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Very nice and friendly!

James M. on

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Kevin at Picketts Auto was outstanding and zipped right through the inspection/paperwork

Scott C. on

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Drove 15 ft u-haul for 67 miles / appeared to be almost 1/2 of tank of gas/ Put 6 gals in it 2 miles from ACE Hardware location where truck was rented. got there and was told there was only 3/8th s full and that I needed to put more gas in it or there would be a $22 dollar charge It appeared to me as though I replaced enough gas but was accused of not and needed to put more in it. Will never rent from this location again!!!! If they are going to play the approximate game then truck should be full when picked up and full when returned. NO I AM NOT HAPPY EVEN THOUGH THEY SAID AFTER ARGUING THAT THEY WILL TAKE CARE OF IT. EVER THINK MAYBE GAS GAUGE IS OFF OR NEEDS REPAIR??????? wHAT A HASSLE AND WASTE OF MY TIME / MY HOURLY RATE IS $250 SO FOR THE 20 MINUTES OF BS LOOKS LIKE YOU MIGHT OWE ME

Alexis A. on

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thomas C. on

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Beverly W. on

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Kevin was very helpful and pleasant to work with!

Thomas M. on

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MIKE K. on

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Denise W. on

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Marquite S. on

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Daniel H. on

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Gregg R. on

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John S. on

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Cheryl P. on

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In the ACE hardware made it a handy drop off point.

Melinda P. on

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Alton C. on

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michael M. on

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Location didn’t have boxes or blankets. IAlso had to wait 30 min in line as they were helping other people with purchases. ( Ace Hardware)

PATRICIA A. on

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I wouldn't recommend uhaul at all any more

Joey P. on

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MIKE E. on

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Joshua C. on

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David L. on

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PAUL M. on

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Jane L. on

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Donald S. on

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WAYNE B. on

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Randy B. on

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Very kind and helpful people.

Thomas T. on

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MATTHEW H. on

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Attendees need to be more helpful to customers. We were stressed and in a bad situation and just needed assistance. I was made to feel that i was a bother at this location.