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David and Rachel B.
Customer Reviews for Pidges Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was great no need for changes
WILLIAM B.Nothing... Great service!
micahel J.Staff always pleasant and helpful.
Zachary I.Car hauler trailers should have their ratchet tie downs and ramp latches lubricated more often. Excellent customer service.
RICK L.Nadda, it was my first time using this location, and when needed I will absolutely go back. Awesome people!
Krystle T.I asked for a 10ft unit and was given a 15 ft unit. I travelled 1400km up and down hills in Northern Ontario and this vehicle probably cost me an extra $150 in gas due to having dual wheels on the back and overall bigger size and weight of vehicle.
Gerald M.This has nothing to do with the location itself. My truck refused to shift into overdrive and therefore I had to drive 12 hours in third gear, and stop for fuel for a total of nearly 400 dollars in fuel. I am unimpressed with this as well as the disrepair of the tow dolly, not to mention that my wife had to sit awkwardly for the entire trip 14+ hoursbecause heat from the engine was burning her feet and legs through the gap between the doghouse and the rest of the dash panel. I am requesting a refunded discount as this is the third time renting a truck and dolly in a row that I have had issues, 3 years ago costing me my car, as the tow dolly ripped a hole in my radiator and pulled of my bumper, and the last two trucks now have cost me nearly $1000 dollars in fuel because the refused to shift.
Randy M.Get the mileage right. The truck i reserved did not get returned. Told there was no other 15 foot truck...only one truck was available Was sent to pidges for a much larger truck. Pidges was closed. Needed to call 2 other uhaul locations one of which was local and they did not care (home hardware). Told they were understaffed and could not lool into it. The other location in brampton called pidges and found out how i was supposed to unlock it and get the keys. No gas. No equipement that i requested (dolly and furniture cover pads). Had the truck for 2.5 hours to move about 10km. Got my bill today and i was charged for 137 miles!!!!! $224 when my bill shouldve been approx $60 or less. Called to get this rectified...transfered to 3 different departments. Told i need to wait another 3 or 4 days to see what happened. Overall this was a horrible experience from beginning to end. Will never rent a uhaul. Will never recommemd it.
Barry C.Ryan and his team helped us and we appreciate his fine attention to detail.
Bob T.Ryan was awesome! Great customer service.. will be recommending.
Ashley D.Very accommodating considering the situation we're in.
Egidio S.Pidges was amazing and the customer service is awesome however uhaul needs to do something about the awful tires on the trucks. They are a hazard on the road, and impossible to drive on snow packed streets in northern Ontario. The empty truck skidded and slid and got stuck numerous times.
Nicole L.