Customer Reviews for Pikes Garage
(U-Haul Neighborhood Dealer)

124 reviews

422 N Main St   Marion, VA 24354

(276) 783-3082

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(276) 783-3082

422 N Main St
Marion, VA 24354

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very friendly staff and the equipment was clean and ready when I arrived. The check in and prop off process was quick and easy.

Bridgett F. 
Rating:
5.0

Everything was great

EDWARDLOUIS H. 
Rating:
5.0

Pike's garage has friendly service .Very accommodating. I would highly recommend them for U-Haul or any car repair needed. They went the extra mile.

STEVENALLEN M. 
Rating:
5.0

Customer did not leave a comment.

Scott G. 
Rating:
4.0

Customer did not leave a comment.

MARKITATORY G. 
Rating:
5.0

Customer did not leave a comment.

ROY W. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Very nice and professional.

ROBERTHAROLD P. 
Rating:
3.0

Customer did not leave a comment.

KAYLA G. 
Rating:
5.0

Customer did not leave a comment.

KATHYHOUNSHELL R. 
Rating:
4.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

It's fine now.

Michael C. 
Rating:
5.0

Very nice local dealer would highly recommend.

MICHAELTHOMAS C. 
Rating:
5.0

Pikes garage was very friendly and very helpful the best experience that I had since I rented the truck I would recommend them to anybody but as far as me renting another truck from U-Haul the experience was terrible

henry J. 
Rating:
5.0

Customer did not leave a comment.

Debra C. 
Rating:
3.0

Location was ok. Corporate Online turn-in process is ridiculous! Location verification, pictures, etc! Made turn-in obnoxious!

FREDERICK D. 
Rating:
5.0

Nice people

BRIANEDWARD M. 
Rating:
5.0

Customer did not leave a comment.

JAIMEROGER S. 
Rating:
5.0

Great people very nice polite and wore masks. Felt very safe.

CHRISTINASHEETS S. 
Rating:
4.0

helpful

Debra C. 
Rating:
4.0

Customer did not leave a comment.

CLIFFORD ALLAN C. 
Rating:
3.0

Customer did not leave a comment.

Alan C. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
4.0

Customer did not leave a comment.

Beverly D. 
Rating:
5.0

Customer did not leave a comment.

MELANIEDAWN J. 
Rating:
4.0

Customer did not leave a comment.

Christina D. 
Rating:
5.0

Customer did not leave a comment.

Pauline D. 
Rating:
5.0

Nothing at all they are great to customers.

DENNISRAY W. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Great people! Very helpful

jennifer C. 
Rating:
5.0

Not a thing.

NOELVERNARD C. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS B. 
Rating:
5.0

Everything was easy to setup and the service was great! I will use this location in the future.

NOELVERNARD C. 
Rating:
4.0

No problems. Easy place to leave equipment plus gas station next door easy to have it ready for return

Ronnie A. 
Rating:
5.0

Pikes Garage personnel dropped what they were doing and tended to me. Great place and people.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
4.0

The truck reserved was a 20' but when we arrived, you had reserved a 26' truck which we could not even get into our driveway without notifying us. Fortunately the location was able to supply us with the proper truck, however, it put us about an hour behind.

Brian S. 
Rating:
3.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Extremely helpful

EDWARDLOUIS H. 
Rating:
5.0

This place is fantastic. Everyone was super helpful and friendly. They are fantastic representatives for UHaul!

Valerie L. 
Rating:
5.0

The folks were focused on helping me check in and be able to get to moving. They were friendly and helpful.

Greg B. 
Rating:
4.0

Owner was very nice and helpful with the drop off. He helped me check out and complete the return form.

Ntina P. 
Rating:
5.0

Customer did not leave a comment.

Kimberly J. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

pamela J. 
Rating:
5.0

Customer did not leave a comment.

Joe N. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Cheryl P. 
Rating:
4.0

The price was rediculous you shouldnt advertise 1 price then charge it 2 or three times but whatever

Mark P. 
Rating:
4.0

A nightmare when turning the truck and car hauler in Martinsville, VA. We had to go to two dealers. One refused to take truck in. Will not use U-Haul again because of this!

James H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

alan A. 
Rating:
3.0

Clean up the office area. Lots of stuff laying around, most of it should be thrown out or at least organized.

Bryan H. 
Rating:
5.0

Customer did not leave a comment.

Shaun M. 
Rating:
5.0

Customer did not leave a comment.

mike T. 
Rating:
5.0

Amazing staff. Very personable and friendly.

David S. 
Rating:
5.0

Will help you out in any way and very knowledgeable and experienced and really great People

Angela D. 
Rating:
5.0

Great

DAVID G. 
Rating:
3.0

Customer did not leave a comment.

Meagan D. 
Rating:
5.0

Pike's more than exceeded expectations

James A. 
Rating:
5.0

Customer did not leave a comment.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Mr Pike was very helpful and greeted me right away with a good attitude. Definitely would recommend and use Pike's again.

JASON B. 
Rating:
5.0

Customer did not leave a comment.

Ernie P. 
Rating:
5.0

Owners were very accommodating and helpful. Excellent customer service

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Tim C. 
Rating:
4.0

Customer did not leave a comment.

Brent K. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

I rent from U-Haul mostly because you are more accessible and you have competitive prices. The 20' box truck was low miles and in good condition. It was a very good experience!! Prior to that, it has been terrible. The other u-haul trucks that I rented on this move have been in poor condition and ill-maintained. One truck had no working brake lights or turn signals for my trailer. I drove home from the rental center and discovered this the next morning as I was loaded and ready to leave on my trip. I traveled back to the North Charleston, SC rental center and the ONE employee re-wired the truck while also waiting on other customers. I lost 4 hours and missed all my appointments at my destination. Routine maintenance should be performed.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

justin I. 
Rating:
5.0

Customer did not leave a comment.

Todd G. 
Rating:
5.0

Customer did not leave a comment.

Amiee B. 
Rating:
4.0

Customer did not leave a comment.

Walter N. 
Rating:
5.0

Friendly, good service. The only issue I have with U Haul is not with this location, but with U Haul in general. I went 4 miles over the allotted amount and received a small charge of about $1.50. However, I returned the truck with about 10 gallons more fuel than when I took it out, which cost about $25. You would think U Haul would have provided some conservative credit or at least forgive the $1.50 but they wouldn't.

gary R. 
Rating:
4.0

Customer did not leave a comment.

Neil S. 
Rating:
4.0

Staff were easy to work with and checked the truck prior to rental. Paperwork was easy to understand.

Devin W. 
Rating:
5.0

Customer did not leave a comment.

mark H. 
Rating:
5.0

Customer did not leave a comment.

RONald Z. 
Rating:
2.0

The lot was overcrowded. And the staff was less than professional...

Rick A. 
Rating:
5.0

Customer did not leave a comment.

DEBRA M. 
Rating:
5.0

Customer did not leave a comment.

Misti G. 
Rating:
5.0

Customer did not leave a comment.

Forrest S. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Maureen J. 
Rating:
5.0

Customer did not leave a comment.

Cathy B. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Everyone at this location was amazing! Bent over backwards to help us with all of our needs!!!

Marla H. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
4.0

Customer did not leave a comment.

richard U. 
Rating:
5.0

Customer did not leave a comment.

Timothy O. 
Rating:
3.0

It was closed when I dropped it off. They changed me $5.00 for something, I don't even care at this point.

Mike S. 
Rating:
4.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Customer did not leave a comment.

Gina G. 
Rating:
5.0

Customer did not leave a comment.

clay E. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Crystal H. 
Rating:
4.0

Customer did not leave a comment.

Doug C. 
No reviews have been submitted for this location.

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