Customer Reviews for Pineapple Storage
(U-Haul Neighborhood Dealer)

149 reviews

25477 Marion Ave   Punta Gorda, FL 33950
(On the corner of Florida St and East Marion/ Old HWY 17)

(941) 637-4872

Location Hours

  • Mon-Fri: 9:30 am - 5:45 pm
  • Sat: 9:30 am - 1:45 pm
  • Sun: Closed

Services at this Location:

Contact Us

(941) 637-4872

25477 Marion Ave
Punta Gorda, FL 33950
(On the corner of Florida St and East Marion/ Old HWY 17)

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:45 pm
  • Sat: 9:30 am - 1:45 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very helpful and patient

Ryan G. 
Rating:
5.0

Not to improve, just want to say how nice the after hours drop off option is. Thank you

John E. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

james K. 
Rating:
1.0

I was charged for fuel but returned with the contract amount. Communication was terrible.

Mildred W. 
Rating:
5.0

Very Friendly Service

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

thomas L. 
Rating:
3.0

The exterior was not washed the cabin was okay, the ramp when we pulled it out it was full of broken glass, I took photos, the steering needs to check out it pulls to the right.

John T. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
5.0

I would not recommend U-Haul to anyone because of the fact that I have to pay for extra days when I don't need them

Vito R. 
Rating:
5.0

Is no parking the truck is Left Outside the gate for you and you have to swap the rental truck out for your vehicle which is a little difficult at night

Lawrence E. 
Rating:
5.0

Customer did not leave a comment.

Stepulevicius A. 
Rating:
3.0

Customer did not leave a comment.

Heathermarie-Ell I. 
Rating:
5.0

Your doing a great job please don't change anything

KYLE B. 
Rating:
5.0

Customer did not leave a comment.

Glen C. 
Rating:
5.0

Excellent service.

Thomas F. 
Rating:
2.0

The operator sent me on a 850 mile ride with his oldest truck.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Andrew F. 
Rating:
5.0

Great communication and answered all of my questions before arrival and while picking up the truck.

Jamie S. 
Rating:
5.0

Customer did not leave a comment.

Andrew F. 
Rating:
5.0

Customer did not leave a comment.

Paula J. 
Rating:
2.0

When picking up the truck it was badly covered with Florida love bugs . We spent one hour in the sun cleaning the window so we could see out . No so happy the truck should have been clean when we picked it up.

BONNIE H. 
Rating:
3.0

Customer did not leave a comment.

Sharon G. 
Rating:
3.0

Customer did not leave a comment.

brian A. 
Rating:
2.0

Business was behind a locked gate. You had to call a phone number and they told you how to get in. Number wasn't in a convenient place so that you would notice it. Would not recommend as an easy place to drop off.

bob J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Celesta T. 
Rating:
3.0

Customer did not leave a comment.

Mike N. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

I rented an 4x8 trailer. No ability to lock the tongue if removed from the vehicle. Chain hooks opening to thin, chain would not stay connected to vehicle and would draw. Had to re-hook a number of times. Also pulled the plug for lights loose. Bad design.

Tom B. 
Rating:
5.0

Easy experience

Raymond C. 
Rating:
5.0

Tell customers that your trucks get approximately 5 miles per gallon.

Gerald B. 
Rating:
5.0

Service was excellent and quick. Such a great place to do business with!

Ronald T. 
Rating:
5.0

Nothing excellent customer service will go back again thank you

Martin Z. 
Rating:
4.0

Customer did not leave a comment.

Eileen R. 
Rating:
4.0

Customer did not leave a comment.

mark K. 
Rating:
4.0

They were supposed to be open at 9 a.m. nobody showed up till 10:15 which made my whole day I'm mess

Charles H. 
Rating:
5.0

Customer did not leave a comment.

andy F. 
Rating:
4.0

Easy on/off access to interstate 75

Robert T. 
Rating:
3.0

Customer did not leave a comment.

Elaine P. 
Rating:
5.0

Customer did not leave a comment.

Joel F. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

The young lady that was at office was excellent!! She was very helpful and just a overvthe too Good Person! Thanks

Lewis W. 
Rating:
3.0

At the dropoff, no one was there.

Gary C. 
Rating:
5.0

Great job. Manager greeted us at the entrance, paperwork to close out was simple and timely

JIM M. 
Rating:
5.0

Customer did not leave a comment.

barry M. 
Rating:
4.0

I was not informed that my drop-off location had been changed, and so I was forced to drive miles out of my way to drop off the truck, which 54 U-Store refused to accept. This was highly inconvénient and upsetting.

Christine H. 
Rating:
5.0

Customer did not leave a comment.

Alesia M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

it was exclent

Robert B. 
Rating:
5.0

Stuart was an excellent rental agent and I will absolutely rent from there again

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Carlton V. 
Rating:
5.0

Customer did not leave a comment.

Dean D. 
Rating:
4.0

Went well other than rental agent was late for delivery.

Mark M. 
Rating:
3.0

Customer did not leave a comment.

Salvatore T. 
Rating:
5.0

Customer did not leave a comment.

Ray K. 
Rating:
4.0

All good

John P. 
Rating:
4.0

Customer did not leave a comment.

justin S. 
Rating:
5.0

Excellent customer service! Super clean truck and such an easy process! Thank you!!!

Cara M. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
4.0

Customer did not leave a comment.

david H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth Y. 
Rating:
5.0

Customer did not leave a comment.

AMY C. 
Rating:
5.0

Nothing at this time.

tom M. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

RUTH ANNE M. 
Rating:
5.0

Very helpful staff

MARLI F. 
Rating:
3.0

MORE TRUCKS on lot

Gary B. 
Rating:
4.0

Insulting promised a free storage unit. I reserved one,was sent to this location and then charged . I was extremely inconvenienced at both pick up and drop off. I haul is terribly unprofessional and dishonest.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

JOE M. 
Rating:
5.0

Customer did not leave a comment.

rosalie M. 
Rating:
5.0

Might be a good idea to a greater selection of trailer hitch balls for sale.

Roger P. 
Rating:
5.0

Customer did not leave a comment.

TERRILYNN W. 
Rating:
4.0

Customer did not leave a comment.

Robert A. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

doug B. 
Rating:
5.0

Friendly and professional got me in and out in a reasonable amount of time.

josh A. 
Rating:
2.0

Very small location only had one truck available. Truck was clean and operable, but too large for the job. Total cost was more than a smaller truck would have been. Rental person was pleasant and effencent.

GREG C. 
Rating:
3.0

DON"T PROMISE ME SOMETHING YOU CAN"T PROVIDE! I have no issues with the service from the drop off location. I have a huge problem with U-Haul in general. I received a smaller truck than requested, I was told incorrect office hours and was delayed in getting the truck. I had to make multiple trips due to the truck size. I will not recommend U-Haul to anyone in the future. Don't offer something that you can't provide. Feel free to reach out to me about my complaints.

aaron A. 
Rating:
4.0

Customer did not leave a comment.

MYRTLE T. 
Rating:
5.0

Customer did not leave a comment.

RICH N. 
Rating:
4.0

Man in charge was very nice and helpful.

Gerald B. 
Rating:
3.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Helen G. 
Rating:
4.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Customer did not leave a comment.

GAIL L. 
Rating:
4.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

PHIL H. 
Rating:
5.0

SUPERB CUSTOMER SERVICE

GABOR R. 
Rating:
5.0

Friendly and helpful staff

Michael P. 
Rating:
4.0

Customer did not leave a comment.

Nancy M. 
Rating:
4.0

Customer did not leave a comment.

STEVE S. 
Rating:
4.0

Customer did not leave a comment.

RICK R. 
Rating:
5.0

Was wonderful.

SUSAN P. 
Rating:
5.0

Nothing everything went find and would use again.

JAMES J. 
No reviews have been submitted for this location.

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