Customer Reviews for Pineapple Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pineapple Storage
Lawrence E. on
Is no parking the truck is Left Outside the gate for you and you have to swap the rental truck out for your vehicle which is a little difficult at night
KYLE B. on
Your doing a great job please don't change anything
Thomas F. on
Excellent service.
Donald W. on
The operator sent me on a 850 mile ride with his oldest truck.
Jamie S. on
Great communication and answered all of my questions before arrival and while picking up the truck.
BONNIE H. on
When picking up the truck it was badly covered with Florida love bugs . We spent one hour in the sun cleaning the window so we could see out . No so happy the truck should have been clean when we picked it up.
bob J. on
Business was behind a locked gate. You had to call a phone number and they told you how to get in. Number wasn't in a convenient place so that you would notice it. Would not recommend as an easy place to drop off.
Tom B. on
I rented an 4x8 trailer. No ability to lock the tongue if removed from the vehicle. Chain hooks opening to thin, chain would not stay connected to vehicle and would draw. Had to re-hook a number of times. Also pulled the plug for lights loose. Bad design.
Raymond C. on
Easy experience
Gerald B. on
Tell customers that your trucks get approximately 5 miles per gallon.
Ronald T. on
Service was excellent and quick. Such a great place to do business with!
Martin Z. on
Nothing excellent customer service will go back again thank you
Charles H. on
They were supposed to be open at 9 a.m. nobody showed up till 10:15 which made my whole day I'm mess
Robert T. on
Easy on/off access to interstate 75
Lewis W. on
The young lady that was at office was excellent!! She was very helpful and just a overvthe too Good Person! Thanks
Gary C. on
At the dropoff, no one was there.
JIM M. on
Great job. Manager greeted us at the entrance, paperwork to close out was simple and timely
Christine H. on
I was not informed that my drop-off location had been changed, and so I was forced to drive miles out of my way to drop off the truck, which 54 U-Store refused to accept. This was highly inconvénient and upsetting.
Robert B. on
it was exclent
Gary M. on
Stuart was an excellent rental agent and I will absolutely rent from there again
Mark M. on
Went well other than rental agent was late for delivery.
John P. on
All good
Cara M. on
Excellent customer service! Super clean truck and such an easy process! Thank you!!!
tom M. on
Nothing at this time.
MARLI F. on
Very helpful staff
Gary B. on
MORE TRUCKS on lot
Richard R. on
Insulting promised a free storage unit. I reserved one,was sent to this location and then charged . I was extremely inconvenienced at both pick up and drop off. I haul is terribly unprofessional and dishonest.
Roger P. on
Might be a good idea to a greater selection of trailer hitch balls for sale.
josh A. on
Friendly and professional got me in and out in a reasonable amount of time.
GREG C. on
Very small location only had one truck available. Truck was clean and operable, but too large for the job. Total cost was more than a smaller truck would have been. Rental person was pleasant and effencent.
aaron A. on
DON"T PROMISE ME SOMETHING YOU CAN"T PROVIDE! I have no issues with the service from the drop off location. I have a huge problem with U-Haul in general. I received a smaller truck than requested, I was told incorrect office hours and was delayed in getting the truck. I had to make multiple trips due to the truck size. I will not recommend U-Haul to anyone in the future. Don't offer something that you can't provide. Feel free to reach out to me about my complaints.
Gerald B. on
Man in charge was very nice and helpful.
GABOR R. on
SUPERB CUSTOMER SERVICE
Michael P. on
Friendly and helpful staff
SUSAN P. on
Was wonderful.
JAMES J. on
Nothing everything went find and would use again.
DELIA P. on
The staff was super helpful with my rental. Thank you so much.
Carol R. on
I had called the 800 number and reserved. Was told it would be ready and waiting for me...the attendant at Pineapple was not prepared and took over a half hour to complete the checkout process! He rented me the trailer in the back behind two others. I was within 5 minutes of missing my pickup of merchandise due to the attendant's slowness. Never will I return to Pineapple Storage.
caswell C. on
The young Lady who dealt with me was extremely helpful and friendly. Please tell her and somehow show her that she did a great job. Thank you.
Lisa F. on
The equipment was in very bad condition.
MARIE R. on
Customer service was great.