Customer Reviews for Pines Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pines Rental

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

aniel M. on

Rating:

Customer did not leave a comment.

PEDRO E. on

Rating:

Customer did not leave a comment.

Mary Jane S. on

Rating:

I highly recommend AllA/C Storage 1300 Lee street, Wildwood for your Haul needs.

Carlos B. on

Rating:

Customer did not leave a comment.

joyce I. on

Rating:

Great staff, helpful and easy to rent. Thanks

Tanya D. on

Rating:

They failed to inform us that There’ there’s a problem with the door latch

Jaime G. on

Rating:

Customer did not leave a comment.

Victor O. on

Rating:

Customer did not leave a comment.

Duane T. on

Rating:

Customer did not leave a comment.

gaelle B. on

Rating:

extremely friendly. I was greeted when i entered to store with a smile. very helpful.

Martin F. on

Rating:

Customer did not leave a comment.

Joyce I. on

Rating:

Friendly and helpful staff. Greatly appreciated their help.

leonel E. on

Rating:

Great service

Jesus R. on

Rating:

Customer did not leave a comment.

Gary B. on

Rating:

I was pleasantly surprised the guys were there and ready to serve clients before opening time. They are really down to earth and friendly at this store.

Michael I. on

Rating:

Trailer had glass / scraps / jails and stuff in the back

BRANDI RAVON K. on

Rating:

Customer did not leave a comment.

Adrianne W. on

Rating:

Javier was a real gentleman, very personable and professional. He took care all of my rental needs and I'll be using them again in the near future. Excellent customer service, thank you!!!

pete B. on

Rating:

Customer did not leave a comment.

Olga M. on

Rating:

Customer did not leave a comment.

heriberto G. on

Rating:

Great friendly staff. Felt like a family member! Thank you.

Moris U. on

Rating:

Very pleased with Shawn. Very professional! Wonderful service.

Andrew R. on

Rating:

Nothing. It is the best Uhaul shop in the area.

Gerardo R. on

Rating:

I would highly recommend anyone who needs to rent a truck or trailer to this location, they always have trucks and trailers available, great customer service, you won’t be dissapointed.

Ivan G. on

Rating:

The truck I received had a leak somewhere on the roof and thus some of my property got wet. I informed the office and they told me this matter should be reported to the customer service department. I will be following up and looking for a credit to my payment as a result of this issue. Thank you.

Ivelisse G. on

Rating:

This location wa great!! People were friendly and professional. I had a prior reservation with the location on Main Street in Miramar which turned out to be a fiasco. I booked online and when I got there, they shared space with a dry cleaner location. The rep for the dry cleaners was very apologetic because the U-Haul people had taken the weekend off and they didn't have access to the vans. So I was stuck with a reservation and no vehicle. At this point is where I came across the Pines location and they were great at turning what would have been a very bad situation for me since had I not been able to get the van rented from the Miramar location. Thank you Pines for working to make what I needed happen quickly and efficiently. You were awesome!!

Brian Z. on

Rating:

Shawn is a blessing to your company but all of the gentlemen that were there were assisting customers and very polite.

Napoleon T. on

Rating:

Customer did not leave a comment.

CLARA P. on

Rating:

Customer did not leave a comment.

Rafael G. on

Rating:

Customer did not leave a comment.

Shahin D. on

Rating:

Customer did not leave a comment.

Harold F. on

Rating:

Customer did not leave a comment.

Rafael G. on

Rating:

Customer did not leave a comment.

Carlos S. on

Rating:

very good everything gratefully kind regards

Dario R. on

Rating:

From the person that took my reservation to the person that took my information and told Me everything I needed to know the attention was super good Very easy to use U-Haul Thanks

Matthew G. on

Rating:

It’s a small shop in a strip shopping center. Drop off not clearly marked but there were 10 Uhauls out front, so I started mobile drop off there including a pic showing the truck in front of location. I finish and some dude rolls up in an unmarked truck saying I need to park in back. I find the back and as I park in front of drop off sign, another troglodyte looking dude with a hermit beard starts mumbling that I need to park behind some other trucks facing west. WTF. Check out the truck and you park it geez. Course, I’m in South Florida now...first impression supports what I’ve heard.

Brian V. on

Rating:

Nothing! Great people!!

Jeanne A. on

Rating:

Customer did not leave a comment.

Tuwana D. on

Rating:

Customer did not leave a comment.

ivor B. on

Rating:

Customer did not leave a comment.

Timothy H. on

Rating:

Customer did not leave a comment.

Sabrina B. on

Rating:

Customer did not leave a comment.

Hane Jade G. on

Rating:

Customer did not leave a comment.

Ignacio V. on

Rating:

Excellent service!

Ignacio V. on

Rating:

Excellent Service!

MARIO V. on

Rating:

Explained how to return after the store closes, and the details to avoid any extra charges.

Christina C. on

Rating:

Customer did not leave a comment.

Simone P. on

Rating:

Customer did not leave a comment.

stephen H. on

Rating:

Customer did not leave a comment.

LAWRENCE R. on

Rating:

I have moved 4 times over the past 6 years, each time renting a uhaul for my move. This was the absolute best experience out of them all. The man working behind the counter, who may also be the owner, im not sure, has the best customer service I have ever experienced. He makes you laugh and smile every time you talk with him and gets everything done in lighting speed. This is my go to U-haul center from now on.

ALICE H. on

Rating:

Customer did not leave a comment.

ramon Q. on

Rating:

Helpful service was appreciated

ABELARDO L. on

Rating:

Customer did not leave a comment.

Samuel J. on

Rating:

Customer did not leave a comment.

Michael B. on

Rating:

Customer did not leave a comment.

dany M. on

Rating:

Customer did not leave a comment.

Jeffrey J. on

Rating:

Customer did not leave a comment.

Armand D. on

Rating:

Customer did not leave a comment.

MERRICK M. on

Rating:

Customer did not leave a comment.

Sowmya Y. on

Rating:

Wonderful staff, thank you!

juan M. on

Rating:

They charge me twice and the app is horrible

Luis V. on

Rating:

Always friendly.

Luis I. on

Rating:

Thank you

Francisco L. on

Rating:

I have not received the receipt that I was going to receive via email.

Edison V. on

Rating:

awesome customer service

Orlando R. on

Rating:

Customer did not leave a comment.

HERMES L. on

Rating:

Great team. Excellent service

Silvia A. on

Rating:

Customer did not leave a comment.

Justin E. on

Rating:

Customer did not leave a comment.

russell G. on

Rating:

Customer did not leave a comment.

Evelyn T. on

Rating:

Customer did not leave a comment.

Carlos P. on

Rating:

Customer did not leave a comment.

luis C. on

Rating:

Customer did not leave a comment.

James K. on

Rating:

Nothing to improve. The manager and staff are very friendly and helpful.

RICK F. on

Rating:

Customer did not leave a comment.

ERIC U. on

Rating:

Customer did not leave a comment.

Christopher L. on

Rating:

Customer did not leave a comment.

tommy P. on

Rating:

Customer did not leave a comment.

Lee R. on

Rating:

A/C in the truck was not functional!

Luis F. on

Rating:

Customer did not leave a comment.

Isora S. on

Rating:

Customer did not leave a comment.

Milagros G. on

Rating:

Customer did not leave a comment.

CHRISTINE B. on

Rating:

Nothing. Customer service was the best..

Annie F. on

Rating:

Customer did not leave a comment.

JESUS NORMAN P. on

Rating:

He gave me only miles to get home, I had to pay the surplus to return the truck, read the contract well, it is not reliable.

Juan S. on

Rating:

It was fast and easy to rent here

Virginia W. on

Rating:

These Guys are Awesome !!!

Sandra P. on

Rating:

Excellent customer service.

Marc W. on

Rating:

Customer did not leave a comment.

junior C. on

Rating:

Very friendly and professional....

michael S. on

Rating:

Customer did not leave a comment.

Elizabeth R. on

Rating:

Customer did not leave a comment.

Natalie M. on

Rating:

Customer did not leave a comment.

Nielsen U. on

Rating:

Customer did not leave a comment.

davidad L. on

Rating:

Customer did not leave a comment.

ERNSA D. on

Rating:

Great customer service

Edgar A. on

Rating:

Customer did not leave a comment.

Luis V. on

Rating:

Customer did not leave a comment.

RICK F. on

Rating:

As always, the best customer service. The trailer we rented was in perfect condition. We'll be back!!

adrian B. on

Rating:

reservation was made well in advance for a 17' truck (10 days prior the rental) upon arrival I was given a 15' truck with no reasoning or mentioning of the fact. At further request I received a 17' truck being told that there is "no difference between the two sizes....maybe 1 1/2 feet or so.........(no kidding!) luckily the price is the same......however my furniture would have not fit in 15'..... Problem with the 17' truck was that it had only 1/8 tank gasoline in it.....But to the credit of the operator supervisor, I am supposed to get a $30 off rental!