Customer Reviews for Piney Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Piney Mini Storage

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MICHAEL S. | Overall Experience |
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Customer did not leave a comment.

Robert S.
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Britney D. | Overall Experience |
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James H.
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Allen O.
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The staff was FANTASTIC! Friendly, helpful. Much better than some other locations!

Michael J.
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Everything was great. Peggy was very friendly and helpful and informative.

Jessica W.
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Not the sites fault but the truck had red mud all in it cab and trailer

Donald K.
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Your UHaul representation at the Piney Flats location, Linda, was great. She was quick, had everything ready, she helped me pickup the trailer and load it on my pickup trailer hitch. She had me test my brake lights, turn signals and lights and general. Then was on my way. Tks, Donald King

Amanda L.
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Customer did not leave a comment.

JAMES H.
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The email address was used in error. Either the customer provided it incorrectly or it was manually entered by a customer service incorrectly. Recommend a confirmation email be sent to confirm that the customer's address is actually owned by the customer.

Stephen S.
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Frederick R.
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SEAN P.
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Christina C.
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Richard V.
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It helped to have someone on site - had some trouble with the app- more me than the app

Garry B.
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Clean equipment. very fast and pleasant service staff, Best location for Uhaul rental yet and this is our 4th trailer rental.

Frank or Karen M.
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Great place to deal with

Rebecca J.
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Brian H.
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Jeff R.
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Didn't have visible signs from main road

wanda B.
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If you could offer more coupons for loyal customers that would be awesome.

Brenda B.
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Jennifer G.
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Kevin M.
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Deanna H.
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Brian H.
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Coastal V.
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We were overcharged for miles by about 40 but the dealer could do nothing about it to change.

Kyle K.
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Traci C.
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Edward H.
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Jeff K.
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Willis B.
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Harry T.
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Very helpful, no problems.

Jonathan B.
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Great service! Attendee held umbrella while we hooked up the trailer in NC. Was a hassle free return in OH when we brought it back, didn't even need to get out of my truck! U-haul has my business whenever I have a need for moving equipment rental.

Lindsay S.
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Gregory C.
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Robert S.
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joe M.
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friendly staff

Ben R.
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Very friendly staff from check-in to unhooking and dropping the trailer. Made sure I had help getting unhooked and on my way.

Robert S.
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Customer did not leave a comment.

Sandra B.
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Awesome cust svc

Bruce C.
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Lower your rate per mile on the wked almost went to budget but thought I rented 5pm Fri/sat returned 5 pm was .99 cents a mile 5 should've 79 per mile

Joshua P. | Overall Experience |
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Very clean units...and the staff was always helpful.

DAVID C.
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Customer did not leave a comment.

Nick K.
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Yes, great folks to work with, everything went smooth, thank you

Jacqui S. | Overall Experience |
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Convenient, safe, clean, affordable storage.

Dan O.
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Great people. very helpful. will use again.

Betty B.
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Nothing at all , was a good experience and the staff were great went above and beyond to help me with my move as was the first I have made a move such as this . They made it all easier for me .

Brian H.
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Maybe sell boxes and equipment like shrink wrap but other then that the lady is real nice

Stephen C.
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Mary W.
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Tom R.
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Susan B.
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Excellent customer service!!

Clark B.
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Fast and friendly service. She added some extra miles for me when I commented what was included wasn't enough to get to my destination and back to my return site. Great experience!

rebecca M.
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Very friendly. Very helpful

Ronald T.
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Customer did not leave a comment.

Robert H.
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I was very pleased with this site. I had spoken to the person here a few times before and he told me how to lower the cost of my move by using ONE WAY service which I was unaware of. I appreciated his assistance.

Tim H.
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harold B.
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harold B.
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Barbara C.
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Excellent customer service!

Kenneth S.
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Drop off only so no real comments.

tonya L.
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Customer did not leave a comment.

russ C.
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Excellent!

ROY S.
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All of the above and below information is not about the piney flats tn. Uhaul place ok (piney flats was excellent) now about uhaul on new bern ave in raleigh nc I had placed a rental for the 17th of August to go to piney flats tn. And I called the one on capital blvd in raleigh for a 17 foot truck so they came back and said that they did not have one but they would let me have a 20 foot for 17 foot price so I said ok and I called Uhaul and canceled the other one so I would not have2 trucks. So Thursday on the 17th to pick up the truck they said that the total would be 530.00 and I said that should be 420.00 for the truck. So he said that he don't have a 17 foot truck so it would be 470.00 for 20 foot truck,and I told him that I can't do that truck because I didn't have enough for that one so I asked for a 15 foot truck and he had one but it only had half a tank of gas and I said does all of them have a half tank of gas and he said yes without checking the other ones and (I said that I'm going to tennessee on a half a tank of gas) he said that we don't have time to fill up trucks with gas. So now he printed out the bill and said to make sure that the miles are right so I checked and it of .2 and I come back in to show him and he said that it would only be about5 cents and he pulled out his wallet and gave me a dollar bill and said that will take care of it .so I will never use the uhaul place on new bern ave ever again and I will tell my friend and family about this location

Gary C.
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Customer did not leave a comment.

Ken B.
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Had to drive 30 from first location to get truck.

Katelyn B.
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Well first of all my pickup location was changed 3 times so I had to drive 30 mins out of my way to get my uhaul. After that the pick up location forgot to give me my furniture pads I paid for already. I called them back and the lady was apologetic and said she would refund me my 10 dollars. Then I return the truck in perfect condition with more gas then when I picked it up a day early and receive an email this morning I was charged 86 dollars for not returning the furniture pads I never received and a 10 dollar cleaning fee! I've used uhaul several times and had similar experiences with the pick up location changing last minute which is very aggravating when someone has scheduled a move. I plan to use in the future because I move again In a couple months and praying for a better experience.

Kurt M.
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Allen S.
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christoper W.
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The Person working at this location was very nice and professional and very helpful.

Sheila H.
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Brian H.
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Jessica B.
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Mitchell W.
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Great Location, Great People, Very Easy To Deal With!

Timothy O.
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Krys R.
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Hillary J.
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Michael M.
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Melanie K.
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No issues whatsoever. Excellent in every way.

Betty B.
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willam H.
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Was closed at 445 when we arrived although the site says 530 so I had to use a drop box and hope.

Sharon M.
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charles M.
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Everything went very smoothly. The girl that checked my truck in did a great job!

Edward H.
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Very little. Eddie Gang got me in and out quickly. On the road with what I needed for a great price.

Robert H.
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James J.
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William M.
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MICHAEL W.
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BETHANY B.
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Richard V.
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Very friendly - very reasonably priced - good truck - will certainly go there again.

Maria R.
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Stayed late to help. Great and friendly service.

angela A.
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Customer did not leave a comment.

Paul O.
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Give the location more visibility. I did not know the location even existed. I was only routed to rent from this location because the other Johnson City locations did not have a truck available at the time I was making my reservation.

Craig B.
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Customer did not leave a comment.

Steve K.
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I had to connect my car hauler myself as the u haul rep did not know how . I had to find Somone of the street to help me figure out how to hook everything up of which I gave the stranger $25.00 to help me .

Paul V.
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Wesley H.
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FARI C.
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Gr-8 customers service!

patrick T.
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Wendi N.
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MALLORY E.
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ED H.
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More inventory. I could use a 10' truck rental but the pickings are slim. The van works well with us much of the time but we will need the truck soon and will have to go to another location.

KEN K.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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