Great place I wish it was closer to town
Victor T
Customer Reviews for Pink Chicks
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very thing went GREAT 👍 WAS IN & OUT IN NO TIME ! was @ a Great Price The Equipment was in VERY GOOD CONDITION WITH COLD A/C & WAS AN AUTOMATIC I WAS NOT EXPECTING THAT BIG OF A TRUCK TO BE THAT EASY TO DRIVE WILL RENT FROM PINK CHICS AGAIN
Nathan Dall went just as planned; great working with individuals involved.
Jimmie KThis lady kept everything simple and to the point, the truck was very clean. Thank you Pink chick, with much appreciation for your help.
Cindy ESuper nice and accomodating!
PAMELA SWholesome service. Exemplary location
Glenn NFor a walk-in, The lady at this site went above and beyond to ensure I was taken care of. It was short notice and I was in a hurry, she found what I was looking for at another location but we decided on a car hauler would be better for my needs and she had plenty there for me. Quick rental and made my challenging task happen. Thank you!!
John BEverything went very smoothly. Nothing to improve on!!
Victoria SSuper helpful and great to work with! Not trying to price gouge but helped me save money! Very great experience! Much appreciated!
Cory PRather remote but had the trailer we needed ready with no issues.
Kirk HThe lady I worked with was kind and helpful. But I didn't get any of the furniture pads that I had ordered. It sounds like this was not at all her fault, and she made sure that I was not charged for them, but I definitely should have been notified ahead of time that there were not going to be any furniture pads for me.
Nathan BFriendly and easy process!
Breanna RTina was very friendly & accommodating and helpful.
Charlas BThe customer service was great! She made sure she was available anytime and was very personable. We have used U-Haul a few times and each time the lady was awesome !!
Mike FTruck was filthy with dog or cat hair everywhere. Someone had used pocket in door as ashtray. Truck only had 1/8 tank of gas.
Bob RGreat Service…. As usual!
David COwner/manager was awesome!
christopher pThe Associate that helped us was very nice and apologetic, but the location of our original pickup was changed which took more time to get things done and the truck we payed for was not available which caused us to be able to move in one trip. This incident. Was not caused by the associate or the location of pickup. We were informed that the associate in the original location of pickup had lost all the keys to the size of truck that we had payed for.
Kyle MTina helped me pick out the best truck for my needs, and figure out mileage etc. I will for sure recommend her to anyone who needs a U-Haul!
CASCHAN APersonal interaction was great, employee that I dealt with was kind and accommodating! The location itself was definitely "off the beaten path" and (becuase of the rain) was very muddy. Not really much that can be done about that but just an observation.
Tom RCarla and Tina are outstanding professionals. We have had the privilege of working with them on several occasions, and each time, they have exceeded our expectations. Their exceptional kindness, combined with their unmatched efficiency, makes them our top choice every time. We wouldn't trust anyone else
Robin DThe place didn’t have good internet connection. Person didn’t get out of their car to help hook the trailer up or assist my husband with trailer. Didn’t receive any paperwork until after we left. Did appreciate they were open on holiday Saturday weekend though.
Kim GTina was super kind and helpful
MARLEIGH CAfter running into issues with the 1-800 number in regards to the drop off location the owner of The Pink Chicks was able to resolve the issue 100%. She took the problem and made other own to resolve the issue. I would highly recommend her for further rentals.
AMBER BThese gals are fantastic. Very smooth transaction from the reservation to the return. Very friendly, had everything we needed. She even had the car hauler hooked to the truck, so all we had to do is sign, pay and go. Thanks so much. I'm a return customer and will return in the future!
Jynifer GVery Helpful and nice, respectful . Answered all the questions we needed to know . Thank you
Julian GThere are no people there to check you back in. Online/ APP drop off was simple. Plenty of room to drop trailer.
Melanie MThe app is not user friendly. It provided no guidance on how to pick up before hours. I searched and read all of the fine print the evening before we were to pick up the equipment and couldn’t find any guidance. My sons were supposed to pick up the truck at 7am, but the app showed no one would physically be there until 8am, so we made the decision not to get there before they opened in order to allow someone to help us. The lady at the location arrived at 6:45am to help us, which is wonderful customer service, except we had no idea she would be there. The app was very clear on there being no workers present before 8am. I understand her frustration, but when I explained to her the issue, she offered no grace whatsoever. I told her I was very sorry and explained to her the app wasn’t clear on what to do, so we made the decision to wait until normal business hours. She did say the app gives directions when you’re on location - the app didn’t say this! I told her I was sorry again, she mumbled something and hung up on me. When my sons arrived, she continued to show her frustrations to them. She kept saying well bottom line is, “ you had a reservation at 7am”. She’s correct, but the app had no direction. Again, she showed no grace and continued to complain and say all she was looking for was an apology. I had made the reservation, and I had already apologized to her and tried explaining myself. They were just innocent bystanders and following my direction in picking up the truck. We in no way purposefully tried to inconvenience anyone. In fact, it put us behind schedule. She did allow us to drop it off the next morning, since it was the same price, which was nice. I just wish there would have been more understanding over the timing. The truck was clean and ran fine.
Shawna SNot well marked. Very disappointing. Worst location I have ever encountered. Self turn in. Location was closed so could not accurately rate
CYNTHIA DEverything was pretty great. This was my first time renting a U-Haul and the lady working there was SO SWEET and helpful. If I need to use a U-Haul again, I will definitely be back.
Haley GVery friendly, professional and willing to help. She answered every question I had.
William GBetter customer service with rep on the phone. Better location
Brandee GI dropped off after hours simple and easy peasy
XAVIER RThis was our 2nd rental with Pink Chicks & everything was great. Tina is so nice & helpful.
Jerod HPolite knowledgeable, helpful, understanding, will 1000% use them again We have rented U-haul all over the world and I really like when a neighborhood dealer takes pride in their work. It makes the difference and it shows that the company has the right people working with them.
Ryan EThey are the best I would not going anywhere else
Amanda RThis was our one way drop off location this past wknd & let me tell ya, Tina is AWESOME! So friendly & helpful!
Stephanie HThe location was difficult to find, had lots of construction, and was difficult to drive the trucks on.
Michael AApart from a parking lot that was under construction. It was difficult to find and maneuver the vehicles.
Michael AShe was very nice and helpful and stated how terrible the other place was and it was very hard to get it off because they had incorrectly put it on there to begin with and they stripped my ball completely. The ball cost me close to $40 itself and then the overcharged pricing it would’ve been at least $100 cheaper anywhere else.
jessica kOn a short notice because other location didn't meet me nor called me back I contacted Pink Chicks and they definitely made sure my move was possible. Good people and very helpful and friendly. Use Pink Chicks they're awesome!
STEVEN BTina(Pink Chicks) is the bomb! We had trouble with another rental location, but Tina went the extra mile and helped resolve the issue on a stressful moving day. Thanks, Tina! We’ll surely be back if/when we need another rental…
MICHAEL CTina was excellent and we really appreciated all of her help!!
Louis DArea is off the main highway, but has a middle section to turn which makes this location PERFECT. UHAUL let us rent a truck when the office was actually closed, and we called to confirm and the lady was BEYOND helpful in getting everything fixed. We got the truck when we needed it, the owner (I'm presuming) helped us with check-in and getting everything set up, and got perfect instructions on how to return it. Best experience I've ever had getting one of these things picked up and dropped off. 10/10.
AARON PThe lady running this location is great.
Roland CEverything was perfect! Tina @ Pink Chicks was so very helpful. She made our stressful situation pleasant! Thank you so much!!
Amy MA tire was low, which made driving difficult; however, the lady was very kind and informative
AUDIE BEverything went smoothly and very decently priced.
Bailey MThe land is a little rough but we had a lot of rain lately. She has helped us before and is a super hard worker
Kitty HNo one was on location when I arrived even though location was supposed to be open.
Scott CMs. Tina was so nice and helpful. She communicated with me and my daughter to ensure everything was going well. I have plans to rent feon this location in the near future to empty a a storage building.
Regina SExcellent Hometown service with a smile best experience I have every had
Sierra HTop notch
David GI need my receipt for my transaction from 3-22-2024.
Danals PNothing I can think of, it all went peerfectly.
Kevin WNothing, she was really friendly
Debra SLocation was on a dirt lot. On a hill. after a heavy rain. You know the rest. The lady that helped me went way out of the way to accommodate me. She took care of changing my drop off location to a drier locale nearby The lady gets an A+. The location could use some help.
franklin rNo dollied and only half pads provided. Mostly flat tire
Chryl CThe owner is great
John TThe lady who helped me was nice and took care of me. Thank you again!!!
Tonzel EThe place is kinda back in nowhere so not sure I would recommend. It’s just a dirt road and lot, if it rains a lot I think it could be difficult. The lady was nice enough but honestly it was cleaner when I took it back then when I picked it up because of all the dirt.
Linda C