Customer Reviews for Pink Chicks
(U-Haul Neighborhood Dealer)

133 reviews

605 N Main St   Lindale, TX 75771

(903) 882-3833

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 882-3833

605 N Main St
Lindale, TX 75771

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They have what I need and on short notice. Fast service, thanks Pink Chicks!

JANET C. 
Rating:
5.0

I've always had a great experience with Pink Chicks. Keep up the awesome job!

GARY C. 
Rating:
5.0

No complaints at all.

JOHN A. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL DALE F. 
Rating:
5.0

They were helpful and flexible with the appointment time. They were a pleasure to work with!

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
4.0

Customer did not leave a comment.

PHILLIP M. 
Rating:
4.0

Customer did not leave a comment.

Phillip M. 
Rating:
5.0

Top notch customer service and that is why I keep coming back to this location for my rental needs.

BRAD B. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS J. 
Rating:
5.0

Always the best experience at this location! So easy, quick, and super nice staff!

JUSTIN B. 
Rating:
3.0

Customer did not leave a comment.

Ronald F. 
Rating:
5.0

Truck was pretty dirty. But it did well for our move.

Bobby L. 
Rating:
5.0

Very professional office! Fast and easy to checkout and friendly. All this helps when you have to put things into storage for a while. Excellent service! Thanks

GERARDO R. 
Rating:
5.0

Customer did not leave a comment.

EMILY H. 
Rating:
5.0

Customer did not leave a comment.

AUGUSTIN T. 
Rating:
5.0

Customer did not leave a comment.

JAYMA M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Fantastic service. Great people.

ANTON R. 
Rating:
2.0

I could not leave the key in drop box. I had to call to check out because it said error everything time I tried to do on line. Then when you call the wait time is terrible. I was there 2 hours just trying to check out over the phone.

PATRICIA T. 
Rating:
5.0

Very good service. I highly recommend them.

Jeff M. 
Rating:
5.0

The hole in the return key box was not big enough to get the key fob through. A man who was there figured out to put it in the back of the box; otherwise I wasn't sure what to do with the key.

MELISSA H. 
Rating:
5.0

Customer did not leave a comment.

Bill A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

FLOYD S. 
Rating:
5.0

Customer did not leave a comment.

ROBIN A. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY A. 
Rating:
3.0

Customer did not leave a comment.

Shawn C. 
Rating:
2.0

I attempted to pick up a truck after hours through mobile pick up. My wife and I struggled with getting the lock off the truck. I called the number for assistance, and they swore to me that it was user error with the lock. I come back to pick up the truck in the morning (this was already a major inconvenience), and the employee (who was very kind) couldn't get the lock off either. What do you know.....they gave us the wrong code for the lock. I get that it's a simple accident and that probably 95% of the time it is user error with the locks, but this was a big mistake that was very frustrating for me and my wife.

Nathan B. 
Rating:
5.0

No improvement with the location needed. The staff was very friendly and professional. It was super easy to pick up and drop off the equipment. The web site could be a little more user friendly. Pricing was a little confusing.

MARK H. 
Rating:
5.0

The trailer I rented had new tires. The lights were all working - the chains and connections were in good shape. I would recommend this 6' x 12' to anyone needing a small easy to pull trailer. Service was prompt and friendly. No issues at all. I rented, used for a day, swept out and returned. Everything worked like it should.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT V. 
Rating:
4.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
4.0

The lady that helped me was very helpful and friendly.

ROBERT G. 
Rating:
4.0

Equipment was dated but sufficed. Include a lock system on trailer to prevent thieves from disconnecting trailer.

JEFFREY A. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
4.0

Customer did not leave a comment.

Taejin J. 
Rating:
5.0

very helpful

RICHLA S. 
Rating:
5.0

Tina was great. Very helpful and very friendly.

SUSAN H. 
Rating:
1.0

Customer did not leave a comment.

Brittany Nicole R. 
Rating:
4.0

Customer did not leave a comment.

Rod B. 
Rating:
4.0

Customer did not leave a comment.

Micheal G. 
Rating:
5.0

Customer did not leave a comment.

Peggy S. 
Rating:
3.0

Customer did not leave a comment.

JOY R. 
Rating:
5.0

Excellent efficient and courteous customer service. Equipment great!

BONNIE M. 
Rating:
5.0

Customer did not leave a comment.

PATTI MAXEY M. 
Rating:
3.0

Customer did not leave a comment.

DARRON M. 
Rating:
1.0

Strongly upset with over $100 in additional fees at checkout. Other than possible $25 fee to turn in on Sunday, I was shocked by these exorbitant additional charges. Unless these charges will be refunded, I'll be looking to rent from a different company next time!!!

DAVID H. 
Rating:
3.0

Customer did not leave a comment.

GREGORY M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE M. 
Rating:
5.0

Nicest Uhaul truck I have ever rented. Nice people and a pleasure to do business with.

BRAD B. 
Rating:
5.0

They were excellent!

DIANA O. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
4.0

Customer did not leave a comment.

RONALD M. 
Rating:
3.0

The gears did not want to change, we couldn't find where to use tie downs and the truck is to hard to climb into.

LINDA A. 
Rating:
5.0

Customer did not leave a comment.

MARY M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Make sure if a person has a reservation for a Truck , please call the customer before you give their vehicle to someone, because you never know what had happened . Great day

CATHY J. 
Rating:
3.0

Blatant political opinions are a right, but may have a cost in the business world.

Donald S. 
Rating:
4.0

Customer did not leave a comment.

LESLIE M. 
Rating:
5.0

Very helpful great customer service

WENDELL B. 
Rating:
3.0

Nice people

Wendell B. 
Rating:
4.0

Great Folks to work with.

RONALD R. 
Rating:
5.0

Great customer service.

BRADY P. 
Rating:
5.0

EXCELLENT Customer Service!!!

Laura M. 
Rating:
5.0

Customer did not leave a comment.

carla B. 
Rating:
5.0

Customer did not leave a comment.

Sharon B. 
Rating:
5.0

Wonderful service!! Each time the Ladies take such great care of us with wonderful customer service.

JULIANNA J. 
Rating:
5.0

Fantastic service. Very pleased.

ANTON R. 
Rating:
5.0

Absolutely WONDERFUL service! Ms. Tina was so personable, & made sure we were well taken care of. Excellent customer service! It was such a burden lifted off of our chest moving & the back that made the ramp was so easy to load! So many different angles to strap everything down. The price was a surprise too! My fiancé was tickled! That's always a GOOD thing! 😊 I would definitely refer this location to anyone who needs a trailer.

ROBERT M. 
Rating:
5.0

The Roof Leaked Rain Water

Laura K. 
Rating:
4.0

Customer did not leave a comment.

SKYLAR T. 
Rating:
5.0

Customer did not leave a comment.

STEVEN K. 
Rating:
5.0

Customer did not leave a comment.

KEITH O. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH F. 
Rating:
1.0

Suck my DICK

KEVIN C A. 
Rating:
5.0

Overall, we had a pleasant experience... thank you!

REGINALD W. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

CHARLES J. 
Rating:
5.0

Would do business again and again

NANCY P. 
Rating:
4.0

Customer did not leave a comment.

Norman S. 
Rating:
5.0

Customer did not leave a comment.

RONALD R. 
Rating:
5.0

Tina did a great job. Everything was in top shape and ready to go. Although the roads were not good the truck performed well. I cold not have asked for more.

DAVID N. 
Rating:
5.0

Customer did not leave a comment.

Harley K. 
Rating:
5.0

Customer did not leave a comment.

WILLIE W. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Great service

ANTON R. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
1.0

The truck was there but the lock at the back was turned around and therefore I was unable to access the key. The responsible person did a great job to solve the problem, however i left 1 hour later and this changed my whole day, missing an important part of my daughters birthday party. Despite the great reactivity of the responsible person I expect at least a 50% reimbursement on my costs. Thank you John Kramer

jitze K. 
Rating:
5.0

I had trouble with the app and the wonderful lady with the smokers voice came to help me. She was so professional and she was patient with me and extremely helpful. She needs a medal! (Tech and me are not friends I tell you.)

Ashleigh G. 
Rating:
5.0

Great experience

Richard T. 
Rating:
3.0

the staff was very helpful and went out of their way to make sure we had a good experience. The problem was when i got to the storage site my cotter pin for the trailer attachment was missing and the trailer could have disconnected at any time. I called the dealer and they said it was not on the ground where i picked up the trailer. your people had done the attachment. this was the problem.

david K. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Staff was very friendly and very easy overall process.

BRANDON WADE D. 
No reviews have been submitted for this location.

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