Customer Reviews for Pinnacle Self Storage of Leland

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pinnacle Self Storage of Leland

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Kristi A. on

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Fred B. on

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Brenda R. on

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Could have used it for one more hour but whole day use would have been charged. Could this 19.95 charge been broken down by the hr use ? That would have helped me

Bob B. on

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Ronald B. on

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Doing a great job already. Keep doing what your doing.

Derek S. on

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Nichole R. on

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After my pick up time was confirmed by a U-Haul agent, the person at this location told me my pick up time would not work because he was leaving the office. I don’t know why my time was confirmed if it was not possible.

Andrew M. on

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John W. on

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Rented a truck over the weekend. Took the truck back early but was still charged for entire weekend!

Jimmy W. on

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Daniel W. on

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William V. on

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Wow a spanking new location for the area. Open on Sunday is a plus! Clean, friendly service. Will be using them again in 2 weeks for our return trip!

Michael V. on

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Steven H. on

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Appreciated the great service and trailer ready for action. The only thing that I might suggest is to have the hitches for the trailers a bit closer to the paved surface. The field they are parked in is quite messy after a rain. Regardless, if I ever need to rent again, I will not hesitate to reuse Pinnacle Self Storage as my provider.... even if it is raining!

Bill S. on

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Very friendly and customer service was excellent..

Adrain B. on

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Edward D. on

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Positive rental experience.

John S. on

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Paul A. on

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DEMETRIUS W. on

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Zachary B. on

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Paul M. on

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Joseph J. on

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Process was easy. Requested trailer was available and in good condition. Location was easy to access. Pre-check-in was convenient and saved time.

Karen D. on

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Michael G. on

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Paul W. on

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Excellent customer service. Fast, efficient and knowledgeable.

Steven H. on

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Tabitha J. on

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Ted P. on

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Sal I. on

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Marshall was very good, everything went well as planned!! Highly recommended!!

DON E. on

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Bobby H. on

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BRUCE Y. on

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Stephiane D. on

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Returned the truck and we received a call from the place that we had not returned the furniture pads. She called 3 times. I finally sent someone by there and asked to look into the truck because we knew they was in the truck in the back. She was extremely rude and said she had already looked and wasn’t there. We forced her to relook with us and and sure enough it was in the back and at that point she because hateful and even more disrespectful.

Malcolm F. on

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The location was great, it was very clean. Personnel was quick to help and was very inviting.

John S. on

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Jack S. on

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james S. on

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Guy B. on

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David H. on

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Marshal exceeded expectations with his customer service. He’s my go to guy for truck or trailer rental on this area now