Customer Reviews for Pinnacle Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pinnacle Storage
Robert S. on
The car hauler they gave me have an almost flat tire. After I aired it up to the same at the others (60 pounds), twenty five miles into my trip the tire blew out.
David C. on
Representatives on duty very helpful and interested in helping find solutions to your problems. Very personable and enjoyable to work with.
Daryl M. on
1. Provide more details on the off duty hours return process specifically the mobile phone process of requiring being at the location when checking the trailer in on the mobile phone to verify location of return. 2. Send a text with return details shortly after trailer pickup as a reminder (or first notification) of the process.
David C. on
Customer service is worst then I have ever seen. The people on the 1800 line are rude and unhelpful his entire company does not care about customer service and will never get my business again. I will advise all military personnel at my military base to avoid Uhaul. Go with Penske or Budget.
Todd V. on
Easy pick up w/ great customer service.
Gregory B. on
Nice, new facility. Friendly staff. Entire drop off took a couple minutes. Thanks.
Barbara C. on
The return went very smooth and Victor went above and beyond his duty to make sure everything was right.
GEOFFREY G. on
Lady who served me was friendly charming and most helpful. Very impressed
David B. on
Perfect
Earl H. on
Door on the trailer stuck and was very difficult to open. But it was the only trailer if this size on the lot so we took it. Reported the sticking to the drop off location.
Ken B. on
Very professional
Victor K. on
Stay as you are!
KHAYREE N. on
Mr. David was very professional and he had outstanding customer service.