Customer Reviews for Pit Speed

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pit Speed

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William G. on

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Friendly staff and no wasted time

Ramona G. on

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Customer did not leave a comment.

FRED B. on

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Manager was nice. Employees not.

Howard S. on

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Customer did not leave a comment.

lawrence O. on

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Prepaid so when I got there thought I could get in and out. The only person that knows anything about the trailer portion of the business was not there waited over an hour and still did not show up, I had to hook the trailer up myself and connect everything since the fellow he sent over was not sure what to do was told the contract would be emailed and it was not till the next day . Warning do not rent from this location

Chyaine P. on

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Customer did not leave a comment.

Charles A. on

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The address is poorly marked. There are no signs in front of the business to identify it as a U-haul location. The trucks were parked behind the business and were not visible from the road. This was not my preferred pickup location. U-haul changed my pick up location the day prior to pick up. My preferred location could have accommodated my needs. I had to drive by it to get to my storage unit they had '15 foot trucks available at my chosen pick up location. In the future, if my pickup location is changed by reservations again I may consider just canceling the reservation and going with a different company.

Dustin J. on

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Trucks and trailers were not properly inspected multiple issues from expired tags to doors on trucks it won’t shut and seal correctly Location needs more training on Uhaul safety procedures

Eugene F. on

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Have them open early. The service was outstanding. I was just trying to leave early.

gregory A. on

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Have more than one person that knows how to issue equipment. I had a 9:00 reservation and didn't get my truck until 10:45. When I brought the truck back, the person that knew how to check it back in was gone. I had to leave the truck and not know if it got checked in correctly. I called to check on the status and all I get is a voicemail saying that the Google subscriber im trying to reach is not available. This experience really sucked.

Branon E. on

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Improved signage so patrons know where to return equipment - I found it fine and on-site staff were friendly and helpful.. but some other customers may have a little trouble maneuvering the property. A larger Uhaul sign viewable from the street would likely be helpful as well since Google Maps doesn't show great detail..

mary C. on

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Excellent service. Friendly service. Will rent again from this location.

Timothy B. on

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Equipment was in perfect condition, however the people handling the rental do not even know how to use the uhaul online system. It took well over an hour for the employees to figure out how to get my info into the system so I could leave with the truck. I will go elsewhere if I need to rent a truck again.

James K. on

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Location was not well marked and felt unsafe