Customer Reviews for Pitts Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pitts Mini Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Billy J. on

Rating:

Customer did not leave a comment.

Stephen G. on

Rating:

Not much. Upon arrival, my reservation was processed promptly, and my trailer was hooked up to my truck with care and precision. Pictures were taken to insure proper connection of all safety chains and I was given instructions on how to reattach should I have a need to disconnect the trailer. Great job and a class act.

Daniel M. on

Rating:

Not a thing

Donald C. on

Rating:

Customer did not leave a comment.

Tony P. on

Rating:

Everything was perfect at this rental business...!!!

jack T. on

Rating:

Customer did not leave a comment.

Kathryn G. on

Rating:

Again, wonderful attendant that briefed me about the return process. He was nice, knowledgable and quick!

Chris M. on

Rating:

Great service!!

Fannie C. on

Rating:

Customer did not leave a comment.

Wendy M. on

Rating:

Very nice and friendly people to work with

Tom H. on

Rating:

Everything was great

robert P. on

Rating:

Customer did not leave a comment.

Jerry S. on

Rating:

Customer did not leave a comment.

Stephen R. on

Rating:

Wonderful service at this location. Ginger went the extra mile to make sure we had the equipment we wanted at the location we wanted.

angela D. on

Rating:

Customer did not leave a comment.

William B. on

Rating:

Really nice people that made the turn-in process simple.

Leah M. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

Customer did not leave a comment.

Jeffery J. on

Rating:

The signage was bad making it hard to figure out where to go to pick up the vehicle. Neither the man, nor the woman, who I assume were the owners, introduced themselves. Once I had completed the paperwork, I was not escorted or even directed to the vehicle. I had to figure out for myself which vehicle was the one I was supposed to take.

Mark M. on

Rating:

Customer did not leave a comment.

John E. on

Rating:

They are very friendly and helpful people

CHRIS B. on

Rating:

Customer did not leave a comment.

cathy A. on

Rating:

See above comments

Johnny H. on

Rating:

It seemed that their website had A LOT of trouble. It wouldn't print our contracts (or the customer in front of us). There were a lot off issues that would have been resolved had the uhaul website been working correctly. (That is what we were told the issue was).

Brian H. on

Rating:

Customer did not leave a comment.

roy C. on

Rating:

Ginger is very nice and helpful!

Lisa K. on

Rating:

I was told the first 10 miles had no charge and yet I was charged for them anyway. My total should have been the $29.95 that I was told. I was told that after the 10 miles there was a charge per mile however I never went over. If I would have been charged what the woman told me my survey would have been different but she clearly told me the first 10 miles were no charge and that since I wasn't going over 10 miles there would be no mileage charge. I feel that I am owed a refund for that!

Darrell T. on

Rating:

Customer did not leave a comment.

joyce S. on

Rating:

Customer did not leave a comment.

Steve R. on

Rating:

Quick and easy drop off.

David C. on

Rating:

Customer did not leave a comment.