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JANE D.
Customer Reviews for Plaza Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Set up an account on Uhaul website prior to picking up and leaving vehicle. The process for returning it is very confusing and figuring that our took a lot of time. It walks you through the steps but kicks you out if you do not have an account already set up. The return process needs to be rethought out.
Judy P.Cargo area of truck was dirty
David M.My U-Haul order was not prepared properly, and I spent over 2 hours on the phone with customer service.
Kristy H.Nothing
JOSEPH L.Hire more people.
JOSEPH P.Friendly and wonderful service!
Evan N.It ways fairly dusty on the floor. It could of been swept out prior to renting
Debra A S.A U-Haul sign on the suite for the office would be helpful.
Randy B.It was stuck in gear for about an hour, 5k rpms and wouldn't shift. Wasted a ton of gas.
Amber S.I have used u-haul many times and always has been great---THANKS
Michael W.There is no office or drop off at the car wash. I called the pickup location, and they didn't know anything about the drop off location. If we hadn't enquired at the Ace Hardware store, I would have had to drive back one hour to original pickup site to return it. Uhaul has a monopoly, so I know you don't care. But you asked, so I'm telling you.
Mary Jo R.everything went well , nothing else needed , staff was great , they deserve a big thankyou
Paul C.