Customer Reviews for Pleasantdale Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pleasantdale Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Michael R. on

Rating:

Rude. Will not go back. I rent often.

William D. on

Rating:

I don't the name of the woman who took care of me but she was very nice and professional. She added a few miles for me because there was not to make it to my destination without going me over. I really appreciated that.

Tyrone D. on

Rating:

Andy is the best.

kurt w. on

Rating:

Customer did not leave a comment.

Samuel A. on

Rating:

The people who were in evolved in my services were super lovely. The first people who booked my reservation was willing to provide me with detailed information on where I could get the truck, my closest location, and the cost involved. We spoke well, and his customer services were extraordinary. Fortunately, at the place of pick up, I didn't want to leave, but I had to. She was as lovely as the first person. The truck was in a food shape, cleaned, and places in a pleasant environment. It is my wish that anyone who wants your services should have similar customer service experience.

Joel G. on

Rating:

I recomend location with caution clerk said to truck available when into my car when on line got reservations in the same location where he had just said no. I ask to assist me in finding a location with truck he said 1800 uhal count not look in his system..

Darrick W. on

Rating:

Customer did not leave a comment.

Allen L. on

Rating:

AWESOME SERVICE.... EASY BREEZY... POLITE STAFF VERY INFORMATIVE... I APPRECIATE SERVICEWITH YOU

Ingrid R. on

Rating:

Customer did not leave a comment.

Lawrence M. on

Rating:

The driver’s door was hard to close at times. Otherwise, it was a stupendous experience!

SHELIA R. on

Rating:

Communication

mirtha r. on

Rating:

Customer did not leave a comment.

Kenneth M. on

Rating:

Customer service was great, no issues!

Carla B. on

Rating:

Customer did not leave a comment.

Albert S. on

Rating:

Customer did not leave a comment.

Shawn C. on

Rating:

Really appreciate the staff getting my rental processed very quickly time was of the essence today

Linden M. on

Rating:

When I made a reservation I was called by uhaul to say that they didn’t have my 20’ truck and had to relocate me to this Pleasantdale address and said they would give me 15miles to cover the extra mileage. Well it didn’t cover the amount from the original pickup spot and we had to pay extra. Also when we picked up the truck we paid $120 and it was supposed to be $99. Not a good experience overall

Karen A. on

Rating:

Customer did not leave a comment.

yves e. on

Rating:

Good

Mark C. on

Rating:

Keep more furniture dollies in stock.

Antoinette E. on

Rating:

Customer did not leave a comment.

HARI U. on

Rating:

N/A I was late for my appointment time (by about an hour) which caused discomfort for the employee since she had to extend her lunch. There should be more people for coverage so employees don't have to skip their lunches.

Ryan M. on

Rating:

Everything was great. Renting from this location again.

Dorothy J. on

Rating:

Paid for Hand Truck but is wasn’t there & we needed it very badly ... this was a major inconvenience

tyrone g. on

Rating:

Marisha provided excellent service.

Rhonda H. on

Rating:

Thank you for the experience

Gary S. on

Rating:

Customer did not leave a comment.

Rosemarie M. on

Rating:

It worked out fine for us. We will use this location again.

Arthur P. on

Rating:

Don’t know the young ladie’s name but she was excellent. Cheerful, very helpful and friendly. Great employee.

Scott S. on

Rating:

Customer did not leave a comment.

Samraat S. on

Rating:

The site was hard to get to due to the confusion of a similarly named storage facility in the same area. However, working with Andrea made the process so much more wonderful. She is the only reason I would recommend this site to someone else.

Sunil G. on

Rating:

Owner of this location was awesome !!! Will use this location again in a heartbeat

Reginald H. on

Rating:

Customer did not leave a comment.