Customer Reviews for Pneus Seguin 2008
(U-Haul Neighborhood Dealer)

73 reviews

373 Rte 321 Sud   Saint-Andre-Avellin, QC J0V1W0

(819) 983-1153

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(819) 983-1153

373 Rte 321 Sud
Saint-Andre-Avellin, QC J0V1W0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

julie V. 
Rating:
3.0

Ai réservé avec aplication et pas de signal téléphonique... problème a entrer les données sur l'application uhaul. Mais certainement mieux si on réserve directement avec le franchiser.

Roch Fortin R. 
Rating:
5.0

I only got a chance to interact on the phone, but I had a great experience. Friendly, attentive staff who care about their customer's experience. Thank you!

Michele-Anne R. 
Rating:
3.0

Educate the staff at this location. Because they couldn't provide me with the size of truck I wanted, they had to access my online order to change the size of truck they could provide me with. By doing so they seem to have altered other things too which made me lose 45 minutes of my time when attempting to pick up the truck. I needed to call and speak to different levels of people just to get my order validated before taking possession of the truck. I love your online service and I love how you can provide so many locations the issue is with the lack of knowledge from the retailers you use.

MARIE-ANDREE J. 
Rating:
5.0

J'ai eu de la difficulté avec la location en ligne., il y avait des problèmes techniques. Lorsque j'ai reçu ma facture il y avait plusieurs erreurs mais le personnel à qui j'ai parlé ma bien pris en charge et les erreurs ont été aussitot corrigés

Julie M. 
Rating:
5.0

I'm not sure you can improve this location. It was raining when I returned the truck. This made it a little challenging to take photos of it. Maybe there could be an adjustment for this type of situation.

Marie-Andrée J. 
Rating:
5.0

Customer did not leave a comment.

martine T. 
Rating:
1.0

Truck dropped off her after less than 6 hours from pickup. The location is now trying to charge me a half day. Then I had a contract for 1 day and 12 hours for the truck. I've demanded an immediate refund.

Peter S. 
Rating:
1.0

I wish I could give negative stars for the whole eperience ... I've sent extensive details to the service email, but I'm pretty sure you don't care. Everything that could have been screwed up was, everything that could possibly go wrong did, and the online and phone help systems absolutely suck and anyone you talk to on those is useless. The most awful nightmare of my life.

Yvon B. 
Rating:
5.0

tout a été parfait.

denise L. 
Rating:
5.0

Customer did not leave a comment.

ROSABELLE D. 
Rating:
5.0

Customer did not leave a comment.

OLIVE M. 
Rating:
5.0

Tout était parfait

daniel H. 
Rating:
4.0

Customer did not leave a comment.

Suzanne C. 
Rating:
5.0

Toujours un très bon service

Sylvie P. 
Rating:
5.0

Toujours réservé à cette endroit

Daniel H. 
Rating:
3.0

Customer did not leave a comment.

Alain B. 
Rating:
5.0

Expliquer la lecture de la jauge à essence afin de respecter les limites; nous avons mis beaucoup plus d'essence et aucun moyen d'être remboursé. Cependant on m'a facturé le km supplémentaire ...

SUZANNE C. 
Rating:
5.0

Customer did not leave a comment.

ANN H. 
Rating:
5.0

Don't know as everything was just perfect and thank you ????

GILLES M. 
Rating:
5.0

Excellent service Employés très sympathiques

ANN H. 
Rating:
5.0

Customer did not leave a comment.

GUYLAINE G. 
Rating:
5.0

Customer did not leave a comment.

Nicholas G. 
Rating:
5.0

prendre un centre adéquat comme celui ou j'ai laissé le camion = un garage mécanicien est beaucoup mieux que le dépanneur du coin

MICHEL A. 
Rating:
1.0

We were not contacted before our initial pick up and our pick up location had changed without us knowing. When we eventually got to our new pick up spot, the truck they had reserved for us was broken. I was then assigned a truck in a neighboring town 1 hour away. We had to take a $80 Lyft to the new location. When we arrived to the new location, the business was closed and there were no employees. After I called Headquarters, they said that there was a 26' truck available that we could drive if we used the self booking app. The size we initially booked was 15'. Our move was delayed by 4 hours. We had to cancel our movers which cost us a cancellation fee of $20.

Brydone C. 
Rating:
4.0

Customer did not leave a comment.

michel L. 
Rating:
5.0

c'est parfait, j'ai laissé la remorque sur place

Frederic A. 
Rating:
5.0

L'accueil et le service étaient superb.

Suzanne L. 
Rating:
2.0

Vous assurez que l'équipement est fonctionnel et un minimum entretenu

Nadia C. 
Rating:
5.0

Customer did not leave a comment.

REJEAN T. 
Rating:
5.0

tres bon service a la clientel demenagement a petit budget pour vrai pas cher . merci uhaul .

martin N. 
Rating:
4.0

Customer did not leave a comment.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

Amber S. 
Rating:
5.0

Toutes les remorques étaient très bien rangées Très facile d'accès pour décrocher les remorques

FREDERIC A. 
Rating:
4.0

Customer did not leave a comment.

Charles Giussepp G. 
Rating:
3.0

this place was close La place étais fermer .

helene D. 
Rating:
5.0

Customer did not leave a comment.

Sylvain B. 
Rating:
5.0

Great service! Would use them again.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Marcel P. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
4.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

The person was so helpful; didn't rush me; got a good vibe that I was renting from a good company.

Evelyn T. 
Rating:
5.0

Customer did not leave a comment.

CHANTAL B. 
Rating:
3.0

Customer did not leave a comment.

JOSHUA W. 
Rating:
4.0

pour le service longue distance offrir le service de mettre lequipement dans la ville ou le client demeur parce que il on pas toujour une voiture pour se rendre se message sadresse au service a la clientel service regional

kevin B. 
Rating:
1.0

Customer did not leave a comment.

andre L. 
Rating:
5.0

Recommending this spot would be because of location. Close to my Cottage and easy to find. Now its easy to find. Over all experience with U-Haul was AWESOME at the end. I purchased a cottage three years ago and did a lot of truck (My Dodge and trailer) to haul items. I never thought of U-Haul and the price was good. In the long run, the 20' truck would've been cheaper from taking my truck all the time. Overall extremely happy with my experience with U-Haul. But I would get more detailed info on drop off if I do this again. And I also believe you should ask the person if they no exactly where they're dropping it off. All the best Gordon Pickup

gordan P. 
Rating:
5.0

Customer did not leave a comment.

linda M. 
Rating:
4.0

Customer did not leave a comment.

yann J. 
Rating:
4.0

Customer did not leave a comment.

Christine G. 
Rating:
4.0

Dimanche matin le 20 aout 2017, la sucursale était fermée à 9h, aucun service recu.

Emilie P. 
Rating:
4.0

Si le client ramène le véhicule plus tôt, exemple 24 h au lieu de 48 h lui rembourser une certaine somme et même chose pour l'essence .

LOUISE H. 
Rating:
3.0

Customer did not leave a comment.

Mitia R. 
Rating:
5.0

Customer did not leave a comment.

Mellissa G. 
Rating:
4.0

Customer did not leave a comment.

Nancy C. 
Rating:
5.0

The truck was ready when promised... we could easily pay with our credit card on the phone. The person picking up the truck had no issue with the clerk upon arrival (everybody was informed of who was picking up, payment had been done, etc.) Arrangements for drop off were also easy. Thanks for being professional.

Human Potential C. 
Rating:
1.0

Customer did not leave a comment.

Maurice D. 
Rating:
3.0

I wanted to rent a truck in Thurso Quebec because it was closer. I called that location in Thurso Quebec and it was not good. That person booked me for Saturday morning..I called on thursday prior to my saturday pick up and asked him what time he would be their. He said in french, I dont know and hung up on me. I called back right away and he had his answering machine on. I again called back on the Friday prior to my pick up and as i was just about to ask him a question he hung up on me. Not very professional. I went on Saturday morning to the location and waited around 2hrs for my truck. WOW how poor is that. So i rented at the other location the following week. It was fine but because it was further away it cost me more than I had budgeted for this job. So at this point i am telling everybody to not call the location in Thurso. As well I am planning on moving again in about 1.5 yrs and will consider other options based on my poor experience. The location that i was able to rent from was great but do to the great distance from my house it ended up costing me more time and money. As well i tried many times the location in Buckingham over the course of several days and there was never any response. I look forward to hear back from you on this matter, like I said I plan to move again and would prefer to use your service. Thank You Daniel

Daniel B. 
Rating:
1.0

I will never use uhual again it is the worst company i have ever dealt with ! worst service ever they do not care about the customer

JP S. 
Rating:
4.0

Customer did not leave a comment.

raymonde L. 
Rating:
5.0

Customer did not leave a comment.

STANLEY G. 
Rating:
4.0

Customer did not leave a comment.

Claudia L. 
Rating:
4.0

Customer did not leave a comment.

guy B. 
Rating:
4.0

Le service était très bien à cet endroit. Toutefois, ce n'était pas là qu'on devait aller chercher la remorque... Notre réservation était toute à l'envers : réservation initiale faite du samedi au lundi, avec point de service pour prendre la remorque à quelques minutes de notre point de départ. On a voulu changer les détails de la personne contact par téléphone, mais on nous a dit que ce n'était pas possible. Après cela, la réservation en ligne disait une chose et l'écran du personnel du service à la clientèle, autre chose. Pas surprenant que je jour avant la réservation, on se soit rendu compte que notre réservation ne faisait plus aucun sens, ayant été repoussée au dimanche... On a réussi à trouver une remorque libre le samedi, mais à 1h de route de notre point de départ (donc 2h de route supplémentaire en tout!) On devait recevoir un appel avant 20 h le jour précédent la prise en charge de la remorque pour changer d'endroit pour aller la chercher, mais bien sûr, personne ne nous a donné signe de vie. Nous avons donc été chercher la remorque à cet endroit qui, lui, nous a offert un très bon service.

Vincent D. 
Rating:
3.0

Customer did not leave a comment.

JON P. 
Rating:
5.0

Customer did not leave a comment.

dereck R. 
Rating:
2.0

The only reason that I would not recommend this location is that I was supposed to pick-up in Ottawa, but instead had to drive 80km each way into Quebec to pick up a truck that was 5ft larger than what I ordered. I was also informed of this change the day before.

ERIKA S. 
Rating:
3.0

Customer did not leave a comment.

MICHEL Q. 
Rating:
5.0

Customer did not leave a comment.

STANLEY G. 
Rating:
5.0

Customer did not leave a comment.

ALEX C. 
Rating:
3.0

Customer did not leave a comment.

SYLVAIN A. 
Rating:
5.0

Customer did not leave a comment.

MARC Q. 
Rating:
5.0

Bravo a toutes l'équipe personnelle agréable et professionnelle :) merci a tous.

MARCIL G. 
No reviews have been submitted for this location.

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