Extremely professional and courteous personnel. Something hard to find these days. A vehicle manual would help, ex: "Tow/Haul function, MPG, TRIP METER.....functions. Driver side wiper blade came out of the wiper arm as I left our yard. Windshield was dirty inside and out.
roland d
GTX Alfred
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alfred, ON K0B1A0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Switching pickup locations right before pickup is unacceptable. First rental had to be cancelled the previous day as you expected me to pickup the truck 45min outside my way with no credit of any sort for the added kilometres. Was then told that no other trucks were available for me so I took the risk and cancelled to then rebook with another neighborhood dealer. They also switched my new pickup location by 25min instead. Much better but still unacceptable. No credit again and unable to make the 1 way trip as I originally booked. U-Haul is just too big, they don’t care about you. You’re just a number and a dollar away anyway.
Jonathan BHello, The staff were friendly and helpful in our truck rental. I would recommend them to others. Thanks much
Terry FUpon pickup, owner was very lost. The trailer/truck area wasn’t plowed. The owner made me go in and out 3/4 times and then had me drive in front of the station to get the plate because he didn’t want to come out. On the other hand, upon drop off, Christine did all the check ups and confirmed the receipt of the trailer within 2 minutes. She helped me out with everything and was so helpful, she was really nice and upbeat. She makes me give this a positive review and I’ll make sure she’s the one who’s there when I need to pick up a trailer or a truck.
Kyanna LMostly good in general
Martin R