Customer Reviews for Point of the Mountain Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Point of the Mountain Storage

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Gary W. on

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Kurtis A. on

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The truck that Uhaul assigned me was not available, which caused me to have to take extra loads and time, which cost me more in the long run. This was no fault too the location who took care of me really well.

jordan O. on

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Thank you to the crew at this location for their customer service and flexibility!

Delores N. on

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John B. on

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shannon K. on

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Rakesh Kumar V. on

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chris W. on

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Aaron T. on

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KIM H. on

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chris W. on

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The personnel was spot on. Very informative, helpful, courteous. I can't think of anything that needs to improve.

John T. on

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These guys went out of their way to help us. The problem with the truck not being ready right when they told us was more than compensated and they went our of their way to help us. Just keep doing what you are doing

Lin P. on

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DANIEL M. on

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Keep better posted hours and answering the phone would be good on your emergency.

Shauntelle T. on

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Steven B. on

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Awsome service, very helpful would recommend Point of the Mountain Storage for anyone that needs a uhaul truck. Best experience I have ever had in deaking with Uhaul.

Andy N. on

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Dick T. on

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I would like to suggest that the windows of the vehicles be cleaned inside and out before taking out. Windows of my truck were so hazy that driving home in the setting sun I could not see for the glare. Had to stop at gas station to clean. Inside front window was really hazy.

Jonathan L. on

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Brian R. on

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Travis M. on

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I stood at the desk for 20 min before anyone came around to help me.

James S. on

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I got locked in after hours dropping off. The Uhaul representative could not obtain a gait code to exit.

Paula K. on

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I rented a small truck to move my mother into assisted living. I chose a place online that was a mile from my house. Then the next day I got an email saying that the location was changed to a place that was 15 minutes away. I only needed the truck for a 5 mile move and had to go in the opposite direction to get the truck! This was unacceptable and a true bate and switch tactic. I should get the money I spent on extra mileage back and even a refund for the inconvenience! I will never recommend this company to anyone. Very poor business practice!

Jeffrey T. on

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Bryan M. on

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location is hard to find, no uhaul signs out front, kind of hidden off of the frontage road, drove right by it the first time by

Jennie D. on

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Thankfully were open when our phone would not work.

Amanda G. on

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Steven B. on

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The employee was super friendly and helpful

Blaine S. on

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Edward J. on

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Got charged for insurance I did not want. Nor was I asked about.

Bruce L. on

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More of the office employees need to be trained on check-in / check-out process.