Customer Reviews for Polk County Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Polk County Storage
Scot L. on
The operations manager at this location was extremely helpful and personable. Even though this location was quite a ways out of the way for me I would absolutely use this location again.
William G. on
perfect
richard Y. on
I am sure your next customer will be pleased with the way things are.
jeff S. on
Fast, great location near two storage facilities. Friendly, clean truck. Good hours, 7 days/week.
Anthony R. on
Very friendly and helpful. Vehicles are very clean, their customer service is great. They are a pleasure to do business with. They represent u-haul very well ??
CAREY G. on
Thank you for being open on a Sunday. The availability of the last minute trailer was a life saver and made our lives so much easier.
richard R. on
Customer service was very good and worked with me on my need to pick up my item early. Thank you for making this a great experience!
Patrick S. on
The truck smelled like poop and decay.
Daryl G. on
Consider the customers needs
jason F. on
Very pleasant people. Easy to get in and out
Nicholas M. on
Under the impression my ending rate was to be 90 dollars.
DEANN F. on
I had great customer service. They had the item I needed and I was able to get things taken care of in a timely manner. I don’t know how you can improve on that! Way to go guys!
Catherine H. on
We have requested a manager to get back to us about the condition of the uhaul. Very unsafe. We travelled across country in a uhaul that was falling apart! We have contacted you more than once and are told someone will get back to us. Nothing so far. Horrible, horrible service. Absolutely appalling
James M. on
Thank you for the full tank of gas, other U Haul locations barely keep a half tank in their trucks.
Kenneth T. on
your staff was right there to help us check in made it fast and easy. He was very friendly and courteous. A pleasure to work with. Good experience!
Norma V. on
Very difficult to get truck through local gas stations. Drove 8 miles according to the mileage and they charged 10.00 for gas. At 4.95 per gallon that’s obviously ridiculous. This truck really only got 4 miles per gallon?
SABRINA S. on
Large chunks of glass all over the pull out loading ramp. And then inside the uhaul. Took 4 hours to get up every large chunk of glass. When I return the U-Haul I saw the same large chunks of glass in the area that I had dropped off also picked up at
Robert S. on
A place to get a drink of water or a vending machine.
JOHN F. on
Free donuts
RICH AND KRISTI K. on
Nathan was always helpful when we had any type of question. I’d definitely recommend this storage facility. It’s also affordable which is very hard to find.