Everything went well I had no problem thank you
RONNIE K
Customer Reviews for Pop Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service and communication.
David WVery friendly staff in NC and in Alabama. But Savannah Georgia no go.Had a trailer hitch put on in Savannah Georgia on my car very unprofessional rudd the tech killed my battery and wanted me to spend the night there. The manager was listening to videos on her phone with a lot of profanity. Will never go back there again.
John MEverything was great
Melba GExcellent and fast service
DeAngelo JThis van was just being returned when I picked it up. It was filthy by on the inside of the driving area! I’ve rented countless vehicles but never one so nasty in the cabin. I took spray cleaner and cleaned the interior myself.
barry kI would most definitely recommend this location but I would not recommend picking the uhaul up before the location opens for business. Access to the keys was a major headache. I picked the uhaul up at this location because it was less than 2 miles away from my grandma house. I arrived at 6am and it took almost to 7am to access the keys. Leaving close to an hour behind that should of been used for loading the vehicle. Also being that early everything was handled on the app which meant uhaul wanted so many pictures taken of the same location on the uhaul so after dropping the uhaul to the location I wasn't able to leave the location until 45 minutes later taking about 35 images of the uhaul. Again I recommend choosing to pick up the uhaul when the store location is open so the owner can cut some time down and ensure uhaul get every needed image without holding up your moving time.
April KThe owner was so helpful and knowledgeable.
LATASHA BTire pressure warning light was on.
Brandon NEverything was Great
JERRY MThank you so much! This being available was a life saver!
Sarah BThe first bank got, the windshield wipers didn’t work and it had a check engine light as well as a TPMS issue. The second van I got to replace the first one had a low tire and I had to pay for the air myself to inflate the tire. The owner was helpful, but ultimately at the mercy of U-Haul maintenance
THOMAS CAwesome experience! Very helpful and very kind !
Tim JFast and easy transaction. service with a smile.
DeAngelo JExcellent service
DeAngelo JTruck was very shaky especially when driving at higher speed on the highway.
Rikia ELocal gas station U-Haul location. Not too big, friendly owner, and easy drop-off process. Highly recommend.
Sally DNothing
ARNOLD JProvide more detailed (clear) instructions about where to pickup the equipment rental keys. ;)
Dana MI have rented from this location before, excellent service each time.
DeAngelo JAmazing customer service. Fastest rental I've dealt with.
Andrew CVery friendly and nice to do business with
Pedro OThe car is very scary .bad noisy
Abyot TI made reservations a week ahead of time. No one from U-Haul contacted me to let me know that the location in Clinton, NC were I live, did not have a truck. I had to drive 30 miles from were I live to get a truck. The 26 foot truck I got, made a loud noise while driving, and you felt every bump on the road. I rent a U-Haul truck once a month, and this was the worst driving truck, I have ever rented.
Alfred FMake sure the vehicle has been swept out for the next person.
Ronald MGreat deal !
Tim JWaiting on a refund since my one way rental SHOULD of been converted back to an IN TOWN rental. Overcharged about $85. Location couldn't convert it back to in town rental because of U-Haul system.
Jamie P👍👍👍
JOSE IGreat place to get a van. Great service. Everything easy.
Steven HWe were told fee would be around 30 including gas...After I returned the van and gave him some moving blankets he charged us over 65.00 for 3 hours of use....
Jason RTo high
Sophia SThe store I used was great I need nothing to change
Danny BThe service was excellent. I had reserved my truck on line so I was on my way in about 10 minutes. The 26' ft. truck I rented, however, needs some front end alignment. It was very difficult to drive. I've had much better driving trucks in the past!
Pamela LRoad side assistance sucks
James RThe owner told me when I picked up the truck not to worry about the fuel. He would take care of that. When I returned the truck he charged me $45 for 10 gallon minimum when I could have filled up the truck myself for less than $20. The misleading “I’ll take care of it” is the reason I will not be back.
Louis JMy go to uhaul outlet when I purchase bulky items.
Isaiah PThe wife of the owner was unaware of how to deal with any uhaul. Wasn’t able to get ahold of her husband so told me I was on my own. I needed to use the app to turn in on my uhaul. She was very rude and unpleasant about the whole thing.
Cassandra YExcellent experience!!! Very helpful and resourceful in our time of need
John BNot one thing Great service from beginning to end!!
Hubert BHe was very helpful and nice. Very easy to get along with.
RIcky GI always go to Pop’s for my rental needs. Friendly, service and a thorough knowledge of the rental business. Thank you!
david gAt this location there's nothing more you can do
Vernon WTaillight installed using tywraps, did not hold up on the trip
Ernest GKeep doing what you are doing.
Alphonsa RWas given a van with cigarette butts and beer bottle caps, check engine light was on and truck kept turning off while driving due to fuel injector problems with In 24 hours. Replacement van was also dirty covered in pine shavings & mud and smelt like a barn. Took photos of it when picked up cause photos online don’t match what you’re supposed to confirm it looks like. When returned, they tried charging me a cleaning fee and told me to just sweep it all out for them and there would be no charge… horrible experience and uhaul only offered $20 off next rental after I rented a van for a week and dealt with 2 horrible vehicles.
Joe MVery friendly.
Reginald BWe were early for pickup ,the representive was called an showed up right away .he was very helpful . The experience went very smoothly. Thank you
Joann SThe van we rented was super dirty. There was dog hair and dust every where. Also, about 2 miles after driving it the check engine light turned on. This has been the worst experience I have ever had with uhaul.
Aneudy PVery nice guy here I dropped at the wrong location and he walked me thorough the process of changing drop off location to avoid any charges
John SKeep doing what you are doing.
Floyd RThis was my 4th rental from this location in the last 6 weeks. Another successful and worry-free rental
PHIL L