Customer Reviews for Pop Mart
(U-Haul Neighborhood Dealer)

588 reviews

415 Spring Branch Rd   Dunn, NC 28334
(Pope Rd/ Exit 72 Off I-95)

(910) 892-2508

Hours

  • Mon–Sat
    8 am–8 pm
  • Sunday
    10 am–6 pm

Services at this Location:

Contact Us

(910) 892-2508

415 Spring Branch Rd
Dunn, NC 28334
(Pope Rd/ Exit 72 Off I-95)

Services at this Location:

Hours

  • Mon–Sat
    8 am–8 pm
  • Sunday
    10 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

This was my 4th rental from this location in the last 6 weeks. Another successful and worry-free rental

PHIL L. 
Rating:
5.0

Customer did not leave a comment.

Ahmad M. 
Rating:
5.0

Customer did not leave a comment.

Sher J. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

DIANE C. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Brian V. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
5.0

An exceptionally good rental experience. Friendly service and a great truck.

Phillip L. 
Rating:
2.0

The cab was very untidy. The attendant when we returned the truck charged us $7.00 for gas. Even though we barely put 10 miles on it. We were a little annoyed by the service.

Vanessa H. 
Rating:
5.0

Very good service, I would most definitely suggest going here for a U-Haul rental, and what ever else you need.

Barry C. 
Rating:
3.0

I rented this equipment with an idea of a 1 way trip the store owner stated the truck had to be returned to his store location. I didn't appreciate having to drive 55 miles back to his store while paying .89/mile. That was crazy since there are multiple haul centers within 3 miles of my house.

Craig B. 
Rating:
4.0

Customer did not leave a comment.

Cecil J. 
Rating:
5.0

Fast and easy check out and to check in

DeAngelo J. 
Rating:
5.0

Wonderful service

Jacob H. 
Rating:
5.0

The truck rear view mirrors would not adjust properly and the controls had the handle taken off so they not be adjusted creating a safety hazard while driving.

ROBERT S. 
Rating:
5.0

Very good equipment and very nice people. Fast and efficient.

Charles M. 
Rating:
4.0

Back door very hard to lift. Needs Maintenance (WD-40, or manufacture recommendation).

Toby N. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
3.0

We'll be more understanding. I was a mile over what the trip was. That was because I had to go back. But I had to pay extra because of that.

Adrian B. 
Rating:
4.0

Customer did not leave a comment.

Sandra S. 
Rating:
1.0

Terrible service from merchant I will not be returning. My price was changed 3 times very unsure and things and very rude. If I could have give 0 stars that's what it would have been.

Makayla H. 
Rating:
5.0

Customer did not leave a comment.

Salvador L. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

GREGORY G. 
Rating:
5.0

Always use this location. Quick and easy to rent. Friendly staff! Great rates and rentals are clean and relaible.

Shenika W. 
Rating:
4.0

Customer did not leave a comment.

Herbert S. 
Rating:
5.0

Wonderful

phillis P. 
Rating:
5.0

Fast and professional

DeAngelo J. 
Rating:
3.0

Prices are ridiculous

Katlyn F. 
Rating:
3.0

Truck was returned 40 minutes past the time due back and we were charged for an entire extra day without being notified. We needed the extra time and paid for it but since no one made us aware it was happening and Uhaul had already rented out the truck to someone else that was there waiting for it we did not have the option to use the extra day /time for which we paid.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Jonney D. 
Rating:
5.0

Always have excellent service at this rental location. No issues at all.

Eli M. 
Rating:
5.0

Very good

danny P. 
Rating:
2.0

The truck was filthy, it smelled of body odor and cigarettes. The ashtray was overflowing with cigarettes ashes and butts. I felt dirty from just sitting in the truck and touching the steering wheel.

eddie B. 
Rating:
4.0

Customer did not leave a comment.

Darryl C. 
Rating:
5.0

Customer did not leave a comment.

LEQUISSA W. 
Rating:
5.0

Left turn signal not working.

David B. 
Rating:
5.0

The owner of the business was great. The truck transmission light came on and the engine stopped working and the ac went off. We had to turn it back in before we could get anything done with it. Waste of money.

William O. 
Rating:
5.0

The owner was very kind and helpful. We will be returning customers!

Sonia L. 
Rating:
5.0

Customer did not leave a comment.

Corneshia L. 
Rating:
5.0

Customer did not leave a comment.

Yesica M. 
Rating:
3.0

Ordered a 15 foot truck. Uhaul confirmed a 15 ft truck and a 10ft truck was the only truck available

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

LAKEYSHA M. 
Rating:
5.0

Had a great experience! The owner was very helpful and friendly! 😊

SHERI V. 
Rating:
3.0

Customer did not leave a comment.

John-Mark M. 
Rating:
5.0

Customer did not leave a comment.

Cesar T. 
Rating:
5.0

Customer did not leave a comment.

Tony T. 
Rating:
4.0

Customer did not leave a comment.

Alan O. 
Rating:
5.0

Customer did not leave a comment.

Terri D. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY C. 
Rating:
3.0

Seal cargo door at the bottom. Water damage to mattress.

Jerry S. 
Rating:
4.0

Our first drop off location was not their empty building we had to find another drop off and we lost about one hour and a half time on phone before we got the ok to drop off the uhaul we got back to NC late night because of this

darryl M. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

N/A

LLOYD K. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
4.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Tersa P. 
Rating:
5.0

Nothing this person and location was great.

raymond R. 
Rating:
5.0

People there are very friendly.

Scotty N. 
Rating:
5.0

Customer did not leave a comment.

Abel W. 
Rating:
4.0

The van, which was new, gave good gas mileage.

greg J. 
Rating:
3.0

The truck needs servicing.

Alicia G. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
3.0

Customer did not leave a comment.

ANGELA W. 
Rating:
5.0

Well pleased with the equipment as well as the service

Johnny S. 
Rating:
5.0

great service and very nice man

lashana M. 
Rating:
5.0

Truck smelled of cigarette smoke and there were ashes all over the seat. Clerk was very pleasant and easy to work with.

Jennifer R. 
Rating:
5.0

nothing

raymond R. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
3.0

I had no help from worker hooking the trailer up or getting it on my vehicle. I had to have a stranger help me pick it up to put on hitch. Worker didn't check to make sure everything was hooked up properly or anything. When I dropped uhaul off the worker told me that I was not suppose to be doing that myself the worker is suppose to do that on my own. If something would've went wrong it could've ended badly due to no help from a worker making sure everything was secure and working properly. I spent too much money to have done it all on my own being a female it was very difficult and a stranger had to stop just to help me which shouldn't have been the case.

megan S. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

PAULA T. 
Rating:
4.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

Karl B. 
Rating:
4.0

no problems

Jere H. 
Rating:
5.0

Everything was great

JAMES G. 
Rating:
3.0

Customer did not leave a comment.

Rick V. 
Rating:
3.0

Customer did not leave a comment.

Christopher D. 
Rating:
3.0

Inside of the truck was dirty, when I tried to notate it upon return, the app tried to charge me 25.00 even though I indicated it was dirty at pick up. Pick up location provided was quite a bit further then requested location which is frustrating when you charge by the mile. Truck was ready as promised and the contactless check-in was very easy to use.

Britney L. 
Rating:
5.0

Get your facts straight The lady that called me to tell me the location to pickup the tow dolly told me that i could rent the dolly for 48 hours and only be charged for 24 hours due to the fact i had to go 20 something miles to the pickup point and also return dolly to the pickup point When i arrived @ the pickup point i was told the rental period was for 24 hours . Witch time period was correct 24 0r 48 ?

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

We were notified at 3 pm on the day of pickup our pickup location had changed and had to drive 45 minutes to pick up the truck. We were notified by email and didn't notice until it was almost closing time for the pickup location. The location owner was helpful and waited for us to get there. It was closing time. He got us everything we needed and sent us on our way.

Jerry R. 
Rating:
5.0

The owner was awesome, very accommodating.

William D. 
Rating:
1.0

Driver side tail lamp was out. Straps for the front tire were ripped. Straps for the tires were too short for the recommend 6” to be pulled through the ratchet. They were factory size tires so I really expected them to fit. I wound up using my own straps in addition to the U-Haul straps. Glad I did because when I got home it came loose. I have pictures if you would like. Very disappointed because I could have had an accident. When I told the renter, he knew about the light being out and the torn strap. Very uncommon for U-Haul. Normally have good experiences.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
5.0

Customer did not leave a comment.

Alex S. 
Rating:
5.0

The owner was very informative and helpful.

KIMBERLEY G. 
Rating:
4.0

Customer did not leave a comment.

Ryan G. 
Rating:
5.0

Customer did not leave a comment.

Shauna H. 
Rating:
4.0

The gentleman was very nice and helpful

PAT B. 
Rating:
5.0

Nothing

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

JACKIE B. 
Rating:
5.0

Customer did not leave a comment.

marty R. 
Rating:
5.0

Customer did not leave a comment.

Tom F. 
Rating:
4.0

Customer did not leave a comment.

Jim S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top