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Rits C
Customer Reviews for Poplarville Grocery Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great kind people willing to work with you and help you. Very sweet would highly recommend this location to anyone.
JONATHAN DOur issue was with Uhaul reservations. Somehow our reservation was 'mishandled' and when we arrived for our truck the reservation was not in the system. She had the truck and had to re-entwr the entire reservation again that morning. We never got a confirmation or invoice at time of the reservation or after. The agent from the satellite location double checked the email address on file and it was correct. At drop-off we still had no email for the confirmation so I gave my email address and it was finally received. Not sure what the issue was but it was stressful not knowing if we would have a truck that day. Uhaul can and should do better.
Timothy lMake something better to hold the ramps that you drive the car up on the 2 wheel dolly makes alot of noise with no car like it want to come off.....
Corey BNo improvement required.
Jason SThe person was cery friendly and accommodating. Would highly recommend and keep in mind foe future needs.
JEREMY SVery, very nice staff I was definitely impressed with the hospitality and professionalism. Thank you and I surely return.
Larry CNice folks. Good experience.
Robin NCharge the customer correctly and not add extra mileage and fees. Overcharge for mileage I didn’t dr
Sanchez BRude clerk, altered my reservation without my permission, charged deposit when I paid with a card, refused to show me the contract, forged signature on the contract that I never saw, charged wrong payment method, pushed keys at us and told us go.
Brad WIt was very smoothly transacted, very nice representative
Emory HHonestly everyone that I interacted with was extremely helpful and informative. Thank you for the rental
chris qVery professional
Mary RMy money that was held as a deposit was NEVER returned. If I had known y'all would NOT have returned it as stated, I would never have rented from y'all.
Kane G