Customer Reviews for Pops Fleet Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pops Fleet Services

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Joel D. on

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Customer did not leave a comment.

Kaidi F. on

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The text I received with the link to check in the truck after hours did not indicate what the check in process would involved and I unknowingly turned in the keys before clicking the link and discovering that I needed to be able to open and turn on the vehicle. I think the process would be smoother and better if the text included at least a note saying to click the link and complete the check in process before turning in the keys.

Roger G. on

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Menalik A. on

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Wonderful customer service! Will definitely be back to rent another truck from this location.

Gregory M. on

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The truck was parked elsewhere and I could not pick up using the app. Also the office opens at 9 am but they were not there until 9:30 delaying my move even further. Also the app can never locate me even though I changed my browser so it also made drop off a pain.

atta A. on

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Daniel S. on

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Fast n easy

Cynthia B. on

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My appointment was to pick up the vehicle at noon Monday 10/21.I arrived the door was locked. I went in side door. The person who does contracts was not there and not due back for a few minutes. He arrived saw that I have the vehicle and a furniture dolly reserved. I used the on line system to upload my license. The vehicle was very dirty with tree debris. we went out to look at the vehicle I asked about tank and he gave me a devise. I asked him how to use it and he realized it was not the key for the correct vehicle. I received another text message. He told me not to worry about it that he knew the condition of the vehicle and I could do it latter. There was a truck blocking my exit for the van and I was now late for my appointment to secure the elevator to move stuff. The clerk went back in and found the right key and gave it to me. I went out and the truck had moved. I thought the furniture dolly was in the vehicle. When I realized I did not have the furniture dolly, I called and asked if they could deliver it. He said no, it was my fault that I forgot it.I returned to pick it up. He gave me an appliance dolly. I was now over 30 minutes late for my elevator appointment. When I went to upload pictures of the vehicle, the link had expired. Upon return POP meet me. He was terrific. I will use them again now that I know I need to plan more time because I liked POP and the location is convenient.

Hector R. on

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RODRIGO G. on

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Rodrigo G. on

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JORDAN W. on

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One of the best UHaul experiences I've had. The gentleman who helped up throughout the process was extremely nice, well informed, and efficient. The place allowed for a key drop which came extremely in handy. 10/10 stars

samuel B. on

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LISSA B. on

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We forgot to check for the dolly ( equipment to assist in taking the load) and there was none in the truck. The truck we rented should have had one. Next time the company should ensure that all the equipments are in place.

Marianna G. on

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great service! in and out in a couple of minutes, no hassle. friendly staff. easy process.

Jean C. on

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William P. on

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Jonah M. on

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Pops fleet and service was very well maintained and very friendly. When I originally looked up the cost of a 15’ for 1 day. It was $113 and I clicked the “flexible?” button right beneath it. Changed my drop off location to North palm beach and changed my price to $88. I confirmed that pricing added 6 safety sheets, $14.00 insurance and environmental fee $5.00. The quote ended up being $118.00. When I received the paper work from Pops fleet, the rental charge changed to $109.00. I have a screenshot of the original quote I processed and put my information through, and a screenshot of the $88 “flexible?” pricing. Just wondering why/how the price increased by $21. Otherwise it was very simple and saved me a bunch on moving costs.

FOREST W. on

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Great owner! Easy rental.

Valerie D. on

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Suzanne M. on

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Valerie M. on

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Excellent service. More vehicles available for the weekends- 8' ft Pickup.

carmen B. on

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Our attendant was business like, super friendly, jovial and polite. Would definitely use or recommend this place. It’s the type of service you can’t help but appreciate.

Valerie M. on

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service is impeccable. Thanks for always being great.

Josef D. on

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Nothing, Ralph was very friendly and courteous. I had a great experience. You need more people like him. Thank you.

Erica B. on

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Very Good customer service, this was my first time renting a Uhaul, explanations were clear. No complaints.

Pops fleet servi I. on

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Rafael & Rob they're pleasant person

Gregory W. on

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michael D. on

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Great service and people

lydia S. on

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Gregory S. on

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Great personal great place

Joel G. on

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Excellent customer service! Many thanks!!!

Valerie M. on

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No improvement needed.

Daniel G. on

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Old beat up truck, 150K miles, expensive rental.

robert M. on

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The window crank was broken in addition to the radio left speaker was blown out