Customer Reviews for Pops Fleet Services
(U-Haul Neighborhood Dealer)

501 reviews

6851 SW 21st Crt Ste 3   Davie, FL 33317

(954) 523-1827

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(954) 523-1827

6851 SW 21st Crt Ste 3
Davie, FL 33317

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Worked w Ralph on my reservation and picking up my truck. He was awesome, made it as easy as possible and I will certainly call him again.

JASON J. 
Rating:
5.0

Customer did not leave a comment.

FABIO V. 
Rating:
5.0

Customer did not leave a comment.

Indira O. 
Rating:
5.0

Customer did not leave a comment.

Whitney H. 
Rating:
3.0

Customer did not leave a comment.

TIFFANY P. 
Rating:
5.0

Thank you for everything you did for me. This team goes the extra mile daily.

cynthia B. 
Rating:
3.0

The vehicles were not very organized. Besides that, the location was fine. We did have a very poor experience at another location where we were supposed to pick up a 24/7 cargo van, but the van was nowhere to be found. I was on the phone with someone (a guy named Tim, at least he was nice) for an hour while getting eaten alive by mosquitoes just for them to tell me that we had to find a ride to another uhaul location where we could get a vehicle. Ended up having to take an Uber over because I had come with my wife from the airport so we did not have a mode of transportation. Once we got to the second location things worked out. However, this whole fiasco cost us about two and a half hours extra on our trip leaving us to drive in the dark. Very displeased with how our experience went down. I wish uhaul would have let us know that the vehicle would not be available or at least accommodate with another option. Definitely not worth the hassle or the money.... Going with Penske next time.

Brandon B. 
Rating:
5.0

Stay just as you are. Highly recommend

KEFFRY R. 
Rating:
4.0

Customer did not leave a comment.

Rashauna H. 
Rating:
5.0

Nothing customer service was amazing.!

JACOB H. 
Rating:
5.0

Customer did not leave a comment.

NATALIA G. 
Rating:
5.0

Customer did not leave a comment.

RICARDO B. 
Rating:
5.0

No change is really good

SAJID H. 
Rating:
5.0

Pops was FANTASTIC. All was GREAT!!!

KIMBERLY F. 
Rating:
5.0

Simple quick process for 2 hours - The gentleman that assisted me was courteous and answered all my questions (first timer renting and driving larger vehicle). It's a convenient location with 2 rentals. There aren't any late hours but it's sufficient for day/business short moves.

JAYNE C. 
Rating:
4.0

Looking at my statement I wasn't please that I was charged an insurance fee when I have good auto insurance. If I had known I would not have rented here. What was a short trip cost me almost $100.00 with all the added fees

TAJ MARIE G. 
Rating:
5.0

The Staff was helpful, professional, and overall great. The truck was just what we needed and when the vehicle I originally wanted was taken in for repair they gave me another for the same price. I was so grateful. Just so nice.

Rosa P. 
Rating:
4.0

Customer did not leave a comment.

CATHERINE W. 
Rating:
4.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Was a little nervous at first. But staff was very friendly and went out of the way to help us!

NORMAN H. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Pops is the man! Love this place and this guy.

BRIAN E. 
Rating:
5.0

They are amazing! As my experience was very frustrating due to the UHAUL system being down. My reservation was at 9am. When I arrived I was greeted by a younger man who stated such and apologized. Shortly after Ralph ( I believe) showed up and tried everything possible to include calling Traffic department and his field rep. Finally about 12:30 the system was particularly functioning. They offered me water, Cuban coffee and even offered his breakfast lol. Amazing service and incredible people!

Michael K. 
Rating:
5.0

Sales agent/ manager very friendly, nice, great sense of humor.

Mercedes S. 
Rating:
5.0

Nothing.. Service is excellent!

JIMMY V. 
Rating:
5.0

Customer did not leave a comment.

JORGE R. 
Rating:
5.0

Customer did not leave a comment.

Ivan G. 
Rating:
5.0

The vendor was awesome, they were the best uhaul store I have ever used.

Stuart B. 
Rating:
5.0

This is the best UHaul location ever! I have used this location many times and love it. The most helpful and kind employees with clean and reliable trucks every time. Highly recommend. I won't go anywhere else. Thank you Pops Fleet Services :)

victoria T. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Best rental experience

Steven Z. 
Rating:
5.0

Customer did not leave a comment.

jacob W. 
Rating:
3.0

The truck was dirty

christopher F. 
Rating:
5.0

Nothing, Pops was great!!!!! Very nice couple that owns the place..

Cassandra T. 
Rating:
5.0

Customer did not leave a comment.

BAILIN J. 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

VANESSA D. 
Rating:
4.0

The big trucks are located a little far from the Office.

GUILLERMO Z. 
Rating:
5.0

Customer did not leave a comment.

CAROL Z. 
Rating:
5.0

Customer did not leave a comment.

Dickens V. 
Rating:
5.0

Excellent

Jairo H. 
Rating:
4.0

Customer did not leave a comment.

ANIBAL S. 
Rating:
4.0

I made my reservation online, and it was not good experience. First, when I got to the reserved location at Plantation, they told me it's been changed to Davie location last night....Also at Davie location we found out the truck that I reserved was changed to bigger size and more expensive one for no reasons. But the owner of Pop fleet took care of it nicely , reduced the price to the one originally I reserved. I'm thankful for that.

Jared P. 
Rating:
5.0

Great Guy, Very Friendly

Neal A. 
Rating:
5.0

Customer did not leave a comment.

Periklis S. 
Rating:
2.0

They charged me for someone else's bill for $295, when my bill was only $47. They told me that they credited my card, and that it was a mistake, but I have checked my card for the last three days, and the money is not there. I had to call today, and called for 1 hour before they answered the phone. They said they would call me back. I am still waiting for this to be resolved.

Philip S. 
Rating:
5.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Customer did not leave a comment.

Tammy M. 
Rating:
5.0

Pops was great, very friendly. I will be using this location again.

CHRISTOPHER M. 
Rating:
5.0

Very good service

Francisco L. 
Rating:
5.0

Customer did not leave a comment.

Jack M. 
Rating:
5.0

Customer did not leave a comment.

Carlos A. 
Rating:
5.0

I always use U-Haul services and am satisfied with the quality of the service and their vehicles.

Alvaro C. 
Rating:
5.0

They made renting easy

Amanda N. 
Rating:
3.0

Customer did not leave a comment.

Rebecca E. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
3.0

Customer did not leave a comment.

Pablo C. 
Rating:
3.0

I think the person working at the facility should be on time I was suppose to pick up the equipment at 9 am and the employee didn't show up until 9:07 and there was 2 other customers there waiting also. Plus he was not very good at the computer extra training might be a good idea.

Rebecca E. 
Rating:
5.0

Customer did not leave a comment.

Madison O. 
Rating:
5.0

Everybody was very friendly and prompt!

Diana C. 
Rating:
5.0

Customer did not leave a comment.

Shlanda W. 
Rating:
4.0

The outside of the truck was really dirty. Otherwise, everything went well and was very convenient.

Susan C. 
Rating:
5.0

Customer did not leave a comment.

EVELYN M. 
Rating:
5.0

Over all the experience was excellent. Mr. Ralph is a professional with great customer service . My reservation was honored . Details of returning the truck clearly specified and Done. I recommend Pops Fleet and I will use them again. No hazzles.

vircinia P. 
Rating:
3.0

I returned the trailer on Saturday, I had to call them on Monday and tell them that it is not in the system as returned yet. Now I need to call and make sure that I was not charged for another' day. Pain in butt!!!

CASSIE R. 
Rating:
5.0

Friendly place and great communication from rafael

Nelson C. 
Rating:
5.0

Customer did not leave a comment.

SCOTT W. 
Rating:
5.0

Just keep up the friendly service. Awesome!! Ralph is the real deal!!

David D. 
Rating:
5.0

Customer did not leave a comment.

OMAR GILBERTO Q. 
Rating:
5.0

Customer did not leave a comment.

Leon U. 
Rating:
5.0

Customer did not leave a comment.

JESSEY L. 
Rating:
5.0

Great staff working at this location.

Carla M. 
Rating:
5.0

Online checkout kept timing out when in use

Joshua C. 
Rating:
5.0

Great customer service

Tracy P. 
Rating:
5.0

Customer did not leave a comment.

Steven Z. 
Rating:
5.0

Customer did not leave a comment.

Rod E. 
Rating:
5.0

Customer did not leave a comment.

Steven Z. 
Rating:
4.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

This was my first time renting from Pop's Fleet Services. I rented an auto transporter this time and it was a very easy and pleasant experience. Pop's and Carlos do a great job over there.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Steven Z. 
Rating:
5.0

Very nice customer service

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Steven Z. 
Rating:
5.0

Change the Motor Oil of the truck in the timely matter

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

Hery B. 
Rating:
5.0

Segunda vez que tengo el gusto de ir a rentar un camion. Servicio rapido y excelente trato. Renta y entrega sin ningun contratiempo. Lo recomiendo. Gracias por tan buen servicio.

Carlos L. 
Rating:
5.0

Customer did not leave a comment.

Floyd P. 
Rating:
5.0

It was a great experience

Leonardo H. 
Rating:
5.0

Customer did not leave a comment.

Shelby B. 
Rating:
5.0

The Gentleman that serviced my uHaul trailer request at Pop's Fleet Service was wonderful. He was very nice, professional and made the rental and pickup process a breeze.

Gary M. 
Rating:
5.0

Personal very nice and profetional.

Carlos L. 
Rating:
5.0

Customer did not leave a comment.

Ali J. 
Rating:
5.0

Awesome service!!

Edward M. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Raphael was wonderful, efficient, and professional. I will be renting from him again, even next week.!

Philip B. 
Rating:
5.0

Customer did not leave a comment.

Khari B. 
Rating:
5.0

Customer did not leave a comment.

Carlos O. 
Rating:
5.0

The service is amazing and very friendly, absolutely recomended.

Amaury P. 
Rating:
4.0

Advise more clearly about refueling. I was never told.

German A. 
Rating:
5.0

My original scheduled location was moved to another location and i was not notified. I showed up to the original location and was told they didnt have a trailer for me. I had to scramble and call , wait on hold until someone was able to inform me of the change. Very disappointed i wasnt informed prior.

JOEL P. 
No reviews have been submitted for this location.

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