Customer Reviews for Pops Fleet Services
(U-Haul Neighborhood Dealer)

651 reviews

6851 SW 21st Crt Ste 3   Davie, FL 33317

(954) 523-1827

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(954) 523-1827

6851 SW 21st Crt Ste 3
Davie, FL 33317

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Everything was quick and easy. The truck was available when promised. I would use Pops Fleet Servicescagain and would recommend to friends!

Shelley S 
Rating:
5.0

Customer did not leave a comment.

Gerar C 
Rating:
5.0

Pops is always my go to when it comes to U-Haul’s

Deybis G 
Rating:
5.0

Customer did not leave a comment.

JUAN G 
Rating:
5.0

Renting from this location was simple, easy the gentleman who assisted me was very pleasant, helpful, and I would most definitely rent from them again.

Nancy S 
Rating:
4.0

Friendly and professional staff, explained everything and made the transaction & rental easy, quick and concise. Truck was very easy to operate, exact right size for my move. No stress or pressure in time to use and return vehicle. Loading ramp at back of truck was a bit tricky to open/close, which I had to do multiple times, but not enough to complain and lose 5 star rating! overall better experience than I expected.

Gregg W 
Rating:
5.0

Customer did not leave a comment.

Lauren F 
Rating:
5.0

Customer did not leave a comment.

Florida C 
Rating:
4.0

Customer did not leave a comment.

Edgar S 
Rating:
5.0

Very please with the whole procedure in and out less than 10 minutes. Well maintained fleet. Frendly people.

Eduardo I 
Rating:
5.0

Customer did not leave a comment.

BRYANT W 
Rating:
4.0

Customer did not leave a comment.

Starlina N 
Rating:
5.0

Customer did not leave a comment.

Emmanuel R 
Rating:
5.0

Moving with Uhaul is inexpensive and hassle free.

Richard V 
Rating:
5.0

Great people very friendly and welcoming!

Dominic H 
Rating:
5.0

Customer did not leave a comment.

Gabriel A 
Rating:
5.0

Customer did not leave a comment.

JUSTIN L 
Rating:
4.0

Customer did not leave a comment.

Harison B 
Rating:
5.0

Customer did not leave a comment.

John A 
Rating:
5.0

Rob is AWESOME! So glad this location is right next to me and my storage unit. works out perfectly. Rob went above and beyond to help me with my business rental. This will be my new business location to rent from. also, its easy access to all major highways. WIN WIN!!

Glenn F 
Rating:
1.0

Customer did not leave a comment.

NATALIA C 
Rating:
5.0

This was the easiest and quickest experience I have ever had renting a U-Haul.

RENEE L 
Rating:
5.0

Needed smaller vehicle. But took the larger one. Only one available on site

ALVIN P 
Rating:
2.0

This place is a joke

ELIZABETH F 
Rating:
5.0

Customer did not leave a comment.

Melissa S 
Rating:
5.0

I have a problem with them they charge to me 50 miles and they said that not make the process in the phone so leave the keys in the box only and I only used 14 miles I need my money back for the real value please solve this problem

Gonzalo T 
Rating:
5.0

Great service, the van was excellent. Highly recommend this location - they have a good inventory of vehicles.

Craig L 
Rating:
5.0

Make sure the address is linked to the App

Patricia R 
Rating:
5.0

It was wonderful. It was ready when we arrived a quick in and out and quick return. Very friendly

Vivian C 
Rating:
5.0

Very friendly and helpful

RICHARD R 
Rating:
1.0

Unprofessional and con artist. He lied and charged me for an extra day. Then he hung up on me and didn’t answer when I called back.

Alyssa B 
Rating:
5.0

Customer did not leave a comment.

Auther K 
Rating:
5.0

Rob and Ralph are very courteous and helped me a lot. The truck was great and worked very well. Thanks guys!!

Zechariah H 
Rating:
5.0

Thank you so much!

Rachel c 
Rating:
5.0

Bob was great! He called me to tell me the previous renter was running a little late. It's was my second time renting from Pops fleet service. 5 stars

David k 
Rating:
5.0

Customer did not leave a comment.

Joshua B 
Rating:
3.0

1. I reserved a dolly and it was not in the truck, so the move was a lot more difficult. I was CHARGED for the dolly, so I had to chat with a customer service rep to get a refund. 2. The number of the trucks are on the top, not on the bottom rear like the app says. 3. The truck was not near the entrance, like the app said. It was on the other side of the parking lot.

Max G 
Rating:
5.0

Excellent service by staff.

NORMAN W 
Rating:
5.0

Customer did not leave a comment.

Charles K 
Rating:
5.0

Customer did not leave a comment.

Razvan S 
Rating:
5.0

Customer did not leave a comment.

Amy W 
Rating:
3.0

My review is not for the location itself but for Uhaul App and website, it took me 49 minutes to finalize my rental, it was horrific ... then I tried on the web and again it was another 20 minute wait for my DL verification, overl all I will never use uhaul again ... your app sucks and I understand now why customers were always so mad back when I was working for a neighborhood dealer #UhaulSucks

Rossana C 
Rating:
5.0

Best customer service at both locations.

Maya B 
Rating:
5.0

Customer did not leave a comment.

Purvesh P 
Rating:
5.0

Great customer service! Fast and affordable! I was treated more than just a customer and I love that!

Tiara C 
Rating:
5.0

Customer did not leave a comment.

damaris f 
Rating:
1.0

You can stop adding a zero to the mileage and not try and charge someone $7500 for YOUR MISTAKE. Also when someone sees the error and goes back instead of forward. You should let them go back instead of trying to charge their card $7500.

Carlos P 
Rating:
4.0

Customer did not leave a comment.

Timothy o 
Rating:
5.0

Customer did not leave a comment.

jorge r 
Rating:
5.0

Customer service was the best. I never got this support before in other locations and the guy was so friendly and funny. So nice person

Ricardo G 
Rating:
5.0

Customer did not leave a comment.

danniela c 
Rating:
5.0

Customer did not leave a comment.

Dyllun G 
Rating:
5.0

Customer did not leave a comment.

Renaldo S 
Rating:
5.0

Customer did not leave a comment.

edgardo r 
Rating:
5.0

Customer did not leave a comment.

JOE L 
Rating:
4.0

Customer did not leave a comment.

Johnathan S 
Rating:
5.0

I love this place!!!

Claudia M 
Rating:
5.0

Customer did not leave a comment.

Renaldo S 
Rating:
2.0

Really hard to pickup and return the truck

Emilio P 
Rating:
5.0

Great, friendly service. Pick up truck was clean and ready to go. We will definitely use Pops Fleet Service/UHAUL again. Definetly Recommend!!!

Juan R 
Rating:
5.0

Outstanding staff

ALVIN P 
Rating:
5.0

Customer did not leave a comment.

Renaldo S 
Rating:
5.0

Customer did not leave a comment.

jose B 
Rating:
5.0

Customer did not leave a comment.

Dexter F 
Rating:
3.0

Customer did not leave a comment.

Tom S 
Rating:
5.0

Customer did not leave a comment.

Dolly R 
Rating:
5.0

Customer did not leave a comment.

CHUCK K 
Rating:
1.0

Why would they charge me Gas when nobody told me about it plus I would ir fill it out or something

helmut a 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Renaldo S 
Rating:
5.0

Very friendly people that made the rental quick and easy

WILLIAM S 
Rating:
5.0

The staff was very friendly and helpful . I would only use them again and refer my friends to them as well

Sharif m 
Rating:
5.0

All charges were acceptable!

Danilo M 
Rating:
5.0

Customer did not leave a comment.

Jose M 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B 
Rating:
5.0

Customer did not leave a comment.

Krys M 
Rating:
5.0

I only have one criticism and one complaint. The vehicle was used for a distance not exceeding about 10 miles and was received with less than half a tank. I put in $8 of fuel and it was fuller than when I received it and they charge me for 3 gallons of fuel which is not in any way honest so I was not satisfied and feel that they have taken money from me improperly. If I had known they were going to take money from me I would not have spent on fuel. I am requesting a refund of $13.00 for 3 gallons of fuel that if I had not put it in comjustiboe, I would not have used 3 gallons in 12 miles that you say was used. Very bad treatment for the customers.

Rafael C 
Rating:
4.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

Samantha I 
Rating:
3.0

The service of the desk person was very good, fast service. The truck is uncomfortable seats specially. Probably is time to upgrade the vehicle. Everything was fine except the truck

Maritza G 
Rating:
5.0

Customer did not leave a comment.

Keith T 
Rating:
5.0

The gentlemen that helped me was so kind, patient, and helpful! I had a great experience!

Angelique C 
Rating:
5.0

Customer did not leave a comment.

Marcos A 
Rating:
1.0

My reservation wasn’t working when I went to receive my key out of the lock box. The guy who runs the place didn’t want to help me and he just told me to call the 1-800 number. I could tell over the phone that he wasn’t comfortable with the whole process and I had a feeling something would go wrong. It took me an hour in the parking lot to finally get my truck.

VINCENT D 
Rating:
5.0

Customer did not leave a comment.

Phillip M 
Rating:
5.0

Customer did not leave a comment.

Gerardo A 
Rating:
5.0

Excellent service! Thanks

JAIRO V 
Rating:
5.0

Me gusto mucho el servicio la atención en la oficina fue buena Gracias

Alejandro P 
Rating:
5.0

Everything was great. Pickup, Service, and Drop off were awesome. Thank you

Marcos P 
Rating:
5.0

Customer did not leave a comment.

jovanie f 
Rating:
5.0

The trailer was available at the reserved date and I was credited for the days not used since I brought it back early. Great location and communication with Pop’s Fleet Service.

Fernando S 
Rating:
5.0

The check out equipment the worse. Not friendly use. Got there at the time I requested to pick up equipment and was unable to check out equipment through app. Waited for an hour until someone came to office to open. He checked me out and gave the equipment. App is a -100 useless. Location equipment excellent great people very helpful. Will recommend the location but not to check out via app.

salvador z 
Rating:
5.0

Customer did not leave a comment.

Mishele H 
Rating:
5.0

Excellent service with a knowlable staff

edward s 
Rating:
5.0

The staff was amazing and fast with there service I would recommend to everyone to go here if they need a truck to rent.

brian f 
Rating:
5.0

Customer did not leave a comment.

Alyssa K 
Rating:
5.0

Great service

Margaret W 
Rating:
5.0

Customer did not leave a comment.

Debora B 
Rating:
5.0

Good service

Patricia C 
Rating:
5.0

Good people to work with

STEVEN S 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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