Customer Reviews for Port Huron Self Storage LLC
(U-Haul Neighborhood Dealer)

1,185 reviews

1900 Yeager St   Port Huron, MI 48060

(810) 985-3958

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(810) 985-3958

1900 Yeager St
Port Huron, MI 48060

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I rented a unit that had a dirt floor covered by plywood. I was unaware that people even made rental units that didn't have a cement floor to keep moisture out when I suggested that it was not appropriate for the items I was rented. I was told that I could get some pallets from them to put my furniture on. The poor quality of the unit should have been disclosed.

Annemarie R 
Rating:
5.0

Customer did not leave a comment.

Steve l 
Rating:
5.0

Customer did not leave a comment.

wALTER C 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA S 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
3.0

Customer did not leave a comment.

AMANDA C 
Rating:
1.0

Getting harassed by manager Jenna at 1am

DREW R  |  Overall Experience 
Rating:
5.0

Not a thing agent was very polite and helpful truck was very clean

Floyd W 
Rating:
5.0

I had an absolutely wonderful experience except I think it's kind of wrong i turn the truck back in 22 hours early and since it was 2 hours over after the original time I rented it they took an entire day of payment from us and I thought that was kind of messed up running it for 3 Days took it back early and still got charged for 3 days

Kimberly C 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Customer did not leave a comment.

Daniel W 
Rating:
5.0

If anyone does need to rent one I recommend going to the on Yeager St. The people there are very helpful and understanding to your needs. Could not have asked for the more wonderful experience and excellent customer service.

SANDY S 
Rating:
5.0

We are resting storage there too..again very small town, helpful, caring people… nice location…

Kevin L 
Rating:
1.0

I’m never use the car trailer. I asked the help. She said you rent, you have to know how can use. She is not U-Haul worker. She is self storage worker. I signed the contract with her and paid her. Isn’t she U-Haul worker? When I tried loading my car. She had gone. The office closed. I tried three times to load my car no success. I driven over at last time.. Terrible experience! I don’t want to think about it.

Xiao Z 
Rating:
3.0

Some type of rodent got into my storage unit and chewed up a lot of my things. I had to throw a lot of stuff away because it was covered in animal droppings.

DESTINY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis L 
Rating:
1.0

I came to get my things on the 6th and they made me pay another moth and would not let me out of the facility untill I gave them cash that I did not have. My payment was dew on the 6th of every month and I exited out on the 6th , so why should I have to pay another month when I left on the 6th ??? I will never recommend this place to anyone not even an enemy

LANA G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lelia R 
Rating:
5.0

Great location, and friendly staff. We have a strong feeling of safety and security for our travel trailer in storage and ourselves while at this facility. The manager, Jenna, is especially personable and caring and makes our storage experience most pleasurable.

MIKE B  |  Overall Experience 
Rating:
5.0

Jenna Morse goes above and beyond to be helpful and kind . She gets six stars . Thankyou for all you help over the years .

KELLY C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Customer did not leave a comment.

Lisa C 
Rating:
5.0

Customer did not leave a comment.

Chris T 
Rating:
3.0

Wonder why I couldn’t rent it from the uhaul 20 miles closer since they do have 15 ft trucks!

Nicolette L 
Rating:
5.0

Customer did not leave a comment.

Donta J 
Rating:
4.0

The windows of the truck were not in working order, nor was the air conditioning. We got lucky that it was not a hot day.

Priya K 
Rating:
5.0

Customer did not leave a comment.

GREG P 
Rating:
5.0

Customer did not leave a comment.

Kristine M 
Rating:
1.0

Charged me for cleaning fee and an extra day even though the location was closed when I returned it, so it made 0 difference. $40 extra for “three hours late” and I gave him extra gas which was worth $40 in that stupid truck. Greedy jerk

Christina J 
Rating:
5.0

The receptionist was amazing and I'd go back through them again if I had to very clean inside and out and helped with all I needed and more

LAURA B 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Had trouble with Mobile return. Other than that , great experience !

kurt r 
Rating:
4.0

The staff was extremely friendly, easy to get in and out of the location and conveniently located. I would use this location again and the truck was clean and well kept. Appreciated having gas in the tank that I didn't have to fill up right away.

Christine R 
Rating:
5.0

Very friendly, helpful and easy to work with. Access 24/7 with great prices! Very pleased!!

LISA Y  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Jane W 
Rating:
1.0

Staff made false allegations towards our return by lying saying we damaged their fence. I had videos our return as we had delt with this elsewhere before. The hideo was sent to the area manager and she refunded us immediately as the video showed we left no damage. In addition to that we had purchased insurance for the trip regardless from uhaul. I am disappointed and situated that the staff behaved like this

Ashley P 
Rating:
3.0

Just did not agree with the gas

tanya t 
Rating:
5.0

Customer did not leave a comment.

Shelly E 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Stored items here for over 10 years. Always had easy secure access and never any issues. Reasonable rates and great service.

ROBERT L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherie R 
Rating:
4.0

Thank you to Jenna for her help setting up everything.

RANDY D  |  Overall Experience 
Rating:
5.0

Very unhappy with the online process and the customer service with this. The online would not work and when I called it was a half hour before they could help me. This is unacceptable when I am paying for a service. I have asked for a receipt twice and still have not received it also. So I get to sit on hold again for 20 minutes until someone can finally help me.

Jill M 
Rating:
5.0

Jenna was very helpful and responsive to my requests.

JEFFREY F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Customer did not leave a comment.

THOMAS J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DESTINY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
1.0

No one was there to help me ,, on the pickup and return.. I think im owed 1 hours at 25$ per hour for doing the drop off as well!!

Shawn S 
Rating:
5.0

Need much better communication among and between different agents representing U-Haul.

Timothy L 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Customer did not leave a comment.

Sharron R 
Rating:
5.0

Verify all tire pressures are where they are supposed to be. One tire was at at 19psi, fortunately I noticed before starting my journey.

BRAD D 
Rating:
3.0

Ended up having bird crap all over my items. "You store at your own risk" okay well you didn't tell me you can't handle birds. Everything was fine past the bird crap al over my bed and items

CODY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Customer did not leave a comment.

RICKY U  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
5.0

Customer did not leave a comment.

Lynne P 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
3.0

Customer did not leave a comment.

Lora R 
Rating:
4.0

Customer did not leave a comment.

Pamela B 
Rating:
4.0

Mix up on order that was made on line. Need clearer instructions so no problem when picking up trunk

Mitchell M 
Rating:
5.0

Customer did not leave a comment.

KELLY L 
Rating:
4.0

I nvr seemed to be able to get into office as it was closed on several occasions I was there

PETER B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynne P 
Rating:
5.0

I ordered my uhaul online and reserved it for friday pickup and drop off on sunday morning. I reserved a 20 footer and was called and told that they only had a 26 footer and they would charge me the same price for the 20 upon pickup i was given the price of the 26 footer and a drop off time of saturday at 5. I was beyond irritated at that point because not only was i paying more than promised i was also now rushing my move. i dropped it off saturday at 540 pm and got charged a whole extra day and a late fee and it was basically the same price i had already paid once im not happy with the way you money grabbed from me and my family im not happy with the lack of communication in your company and im demanding a refund of this 'extra day' charge because last i checked a day is 24 hrs i had it for 40 minutes after i was supposed to drop it off and that would just be considered late.

Danial R 
Rating:
2.0

Drop off location was 30miles from my destination. And the web site is not user friendly

dave a 
Rating:
5.0

Customer did not leave a comment.

Christopher C 
Rating:
5.0

Customer did not leave a comment.

Donald B 
Rating:
5.0

Very polite, personable & accurate. The people there know their products from top to bottom. Easy location to find, safe, well lit & clean. I will use them again for future moves.

Craig K 
Rating:
3.0

I was billed an additional $78, and have not received an email as to why yet.

James L 
Rating:
5.0

The Facility is tucked away in a nice neighborhood just off the highway. The staff is more then happy to help whenever you have questions or forget your passcode :) I held a 10x15x10 for over two years without any issues from weather or critters. If I ever need a storage unit again I know where to go.

TAYLOR C  |  Overall Experience 
Rating:
5.0

When I showed up to coordinate with the front office I expected a slow process of filling out forms. To my surprise, the documents were all prepared to sign. Went over each page , filled in the highlighted areas and before I left the site I had an email show up with a copy of every page attached for my records. Fast accurate & friendly support. This is not my usual experience, this was substantially better, customer centric,

JOHN M  |  Reservation 
Rating:
4.0

Customer service was great, communication, etc. Like to see interior wiped down a little better. Steering wheel was sticky in places.

Brian R 
Rating:
5.0

Customer did not leave a comment.

Carl F 
Rating:
5.0

Including a dolly to help unload

Richard L 
Rating:
2.0

Customer did not leave a comment.

Morgan P 
Rating:
5.0

Customer did not leave a comment.

REBECCA T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TINA B 
Rating:
4.0

Change the fuel indicator on the app to allow for in between quarters. I put the same amount of fuel in it as was in it before and got charged because I couldn’t go between quarters.

Ashley T 
Rating:
2.0

Customer did not leave a comment.

DAVID B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfred W 
Rating:
5.0

Just keep doing what you're doing as you're doing a phenomenal job and thank you so much for your gracious understanding and help through this difficult move! 💜❤️💜

Joel A 
Rating:
5.0

Customer did not leave a comment.

Craig J 
Rating:
5.0

Customer did not leave a comment.

Harvey W 
Rating:
3.0

Get rid of the no contact system. It took 30 minutes because of the U-Haul rules they had to follow. The staff was the best part though.

Devon B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHAD M 
Rating:
3.0

Wrong dolly was in truck. Had to buy a new appliance dolly. Opted out of insurance. Was charges insurance anyway.

Paul B 
Rating:
5.0

Jenna was excellent

STEVE B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie L 
Rating:
1.0

Customer did not leave a comment.

Devin S 
Rating:
4.0

Customer did not leave a comment.

Scott C 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Everything went well. Get customer service

JAMES L  |  Overall Experience 
Rating:
5.0

Jenna was very helpful, prompt on returning calls/emails, and friendly. The only complaint I have with the storage unit I rented is the roller garage door needs to be replaced. It was very old and hard to open and close, as it felt like it wanted to come off the track. Seems like someone could have pushed the bottom of the door in if they really wanted to get in my storage unit. I liked that there is a security gate/cameras and I could access my storage unit any time, so the rest of my experience with the rental was great, especially Jenna.

THOMAS P  |  Overall Experience 
Rating:
5.0

They rip people off...My belongings was out on the 3rd but I had to pay until 30th. So now someone has to pay for a month I already paid for.. I wouldn't recommend my dog ...

SHAMARA H  |  Overall Experience 
Rating:
5.0

Great people, easy pick up and drop off

Paul M 
Rating:
1.0

This facility was poorly run. The only time anyone came outside to meet me was when they needed something signed. Otherwise I stood outside on a 95 degree day registering on my phone! This office could not even print me a receipt. They told me to call the 800 number and to add insult to injury they called me back with a receipt after I already had it from National 800 number. I wouldn't ever use U-Haul again!!!

Joe A 
Rating:
1.0

So very bad customer service They charged too much

Keyurkumar P 
Rating:
5.0

check in lady wonderful

Brian D 
Rating:
3.0

It is better to be able to go in the office and do business in person.

David W 
Rating:
5.0

Very professional, helpful and accommodating.

Elizabeth L 
Rating:
5.0

Thanks for giving us the chance to leave our boats safe while we camped the UP!

JEFF L  |  Overall Experience 
Rating:
3.0

Employee was helpful and able to get our reservation done. They did not have the furniture dollys I paid to rent, got a refund for those but NEEDED them. Online checking was not working for myself or the couple ahead of us. Office isn’t actually open to walk into so we stood out in the heat. Thankfully drop off online worked because the employee closed up shop at 3pm, locking the door just as we were parking. We would have been charged fees of online drop off hadn't been working. We used this location due to another in town not having a large enough truck. Probably wouldn’t return to this location unless absolutely necessary.

Sean F 
Rating:
4.0

Customer did not leave a comment.

Renette D 
Rating:
3.0

Customer did not leave a comment.

shanin m 
Rating:
1.0

Confusing directions self drop off video says keep paperwork location said to drop with keys then my bill stated I was over mileage no way over mileage, allowed 158 only used 104

Terry L 
Rating:
5.0

Customer did not leave a comment.

SALLIE M  |  Overall Experience 
Rating:
5.0

I was auto pay so never late on payments, I accessed the unit very rarely and abided by every rule. I live next door to the business and i have dogs. The Manager of the unit brings her dogs to work with her and my dogs bark at her dogs. I was told once my dog wandered over to the unfenced area of the property (since then I put up a chain link fence) the Manager labeled my dog as viscous ( she is NOT ) for no other reason I was evicted by the Manager with no explanation so I can only assume the reason was personal. The Manager even went into my file and got my phone number to call me on a personal matter I never gave her my phone number to use as a personal contact number. She had it only because I was renting a unit. Yes the place is clean and well maintained but the Manager is power hungry. I have heard many stories of her power abuse but won't share because those were not my experience.

MINDY D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel E 
Rating:
5.0

Everything was handled great and considering it was contactless it went smooth! Very professional and friendly

JILL M 
Rating:
4.0

Customer did not leave a comment.

ROBERT D 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
4.0

Truck ran and drove well. However the exhaust was very loud

Tim T 
Rating:
5.0

Great customer service. Had no issue with getting in or out. Def would recommend this place

Joseph A 
Rating:
4.0

Customer did not leave a comment.

Pam B 
Rating:
5.0

Great customer service. Busy location and 1 person doing it all. Very professional, quick and efficient.

Jay M 
Rating:
5.0

The motorcycle trailer was full of drywall dust that got all over my clothes when i was securing my bike to the trailer!

DAVID C 
Rating:
5.0

Customer did not leave a comment.

barry b 
Rating:
5.0

Customer did not leave a comment.

Keeynan G 
Rating:
1.0

Had difficulty making reservations, girl at office finally came out and used her phone to complete, went and hooked up trailer and came back to office seeking guidance on the trailer. The person at the office then chained the hooks in a manner I had not seen before but she worked there so I left them, but when I questioned what the chains in the middle of the trailer in the front and back were for I was told to leave those alone and just use the tire webbing tie down. I thought that was strange and left. I later called my nephew and asked his as he had used Uhaul to haul his car many times and he said that the chains are to be used to tie down the vehicle, he lives several hundred miles from me so I could not go and have him show me and check the chains to make sure there was nothing wrong with them and thats why the employee said to not use them. I call this morning when returning the trailer and the ;person said to be sure to put the trailer back in the same spot and when I went back to the area I saw that there were two open spots and another space that had diagonal lines painted across the pavement. I called again because I didnt want to put it in the wrong spot and have to be charged 30.00 for placing it incorrectly and the person on the phone said to put it in the area with the diagonal lines painted, I would have thought that someone would be available to show a new renter the ins and outs of the use of the trailer so no mishaps will occur, ultimately I was not comfortable trying to haul a car on it not knowing why I was told to not use the chains so I returned it the next morning as stated. When I finally parked the trailer I went back to the area near the office and called again to ensure that there was nothing else that was needed and that the trailer was indeed in the right spot, got an answering service and was never called back.

Frank B 
Rating:
5.0

Great place, friendly, great service!

DAVID C 
Rating:
5.0

Customer did not leave a comment.

Keith B 
Rating:
3.0

I will never rent from this location again. because they were closing early, they are normally open until 5PM but were closing at 3 that day and I returned the trailer at 4:30 the next day they charged me for an entire extra day. Had they not closed early I would not have been deemed late. when asked about this they absolutely refused a refund for that extra day I was charged. I had to take it up with corporate U-Haul. which I did and finally got a refund.

Russell E 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA S  |  Overall Experience 
Rating:
5.0

I would never recommend this place to anyone. I was told to move out no exceptions no reason and on top of that Jenna put us on a do not rent list which is slander and is Illegal. This location is a joke and none of the employees are nice they're rude and don't ever get off their butts to help or manage anything. What this place did to us was completely unacceptable unprofessional.

NICOLE D  |  Overall Experience 
Rating:
5.0

Never had a problem, highly recommended.

KENNETH F  |  Overall Experience 
Rating:
5.0

It worked very well for the few months I needed it. I only accessed the facility a few times besides moving in and moving out, but it was always clean and secure. I loved working with Jenna in the Yeager Street office, she was always an absolutely pleasure and made me feel incredibly welcome.

BRENNA S  |  Overall Experience 
Rating:
5.0

Last day of contract: November 4, 2021 I was notified on November 1st that I was no longer welcome and will not be allowed to rent a space there next year because I did not communicate with the office. When I paid invoice on October 4 they did request I notify them when I was removing boat for the season. On October 20th they called upset and spoke with my wife that I had removed my boat and didn’t notify them. I hadn’t removed it, I was out in the river with my boat fishing. I did remove the boat on Wednesday, October 27, and didn’t remember until Friday night that I needed to call. Believing the office was closed on the weekend, I was going to call on Monday. Before I made that call, they called me with the notification I was no longer welcome. My wife called back to try and understand what happened. She was informed that the contract entitles them to do that because i didn’t communicate with them and the space had been emptied for more than 8 days. My wife tried to correct that information that it was only 4 days, 2 of them the weekend and was told the call would be ended if she didn’t stop talking over the storage facility representative. I don’t know the name of the person making the telephone calls on October 20th and November 1st but the number is 810-385-7110. In a final attempt to try and understand what happened my wife called the location office 810-985-5300 to speak with Jenna, who set up the contract with me. The person who made the original calls answered the phone and said Jenna does not want to or have to talk to her and she hung up. I still don’t understand how or why I was treated this way and my wife spoken to so rudely. I was within my rental period. I paid my bill every month on time. I didn’t cause any trouble. What happened? By the way, there is not 24 hour access as advertised and printed on my uhaul order confirmation. I had to wait until 6 AM to get through the gate. Thank you. Fred Reiter

FREDERICK R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE B  |  Overall Experience 
Rating:
5.0

I always trusted Yeager street facility I would recommend them to anyone very nice people thank you very much!!!

RONALD R  |  Overall Experience 
Rating:
5.0

Very nice and friendly people would definitely rent at this storage civility anytime

RONALD E  |  Overall Experience 
Rating:
5.0

A huge thank you to Jenna and the staff for wonderful service for over 2 years. Friendly, professional and knowledgeable about the services provided.

DEBORAH R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW K  |  Overall Experience 
Rating:
5.0

The staff were always helpful and I never had an issue with anything. The property was well maintained and clean. Tha k you guys! Will come back for future business and recommend to others

DARIAN R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHELSEA L  |  Overall Experience 
Rating:
5.0

Very happy. Possibly will use you in the future. Ron

RON A  |  Overall Experience 
Rating:
5.0

I have always been pleased with UHaul Storage service and plan to return following our present trip.

ROBERT M  |  Overall Experience 
Rating:
5.0

As always the service is unmatched and Ian very satisfied and will be back in the fall. Thank you

TIMOTHY M  |  Overall Experience 
Rating:
5.0

Thank you for the help

ALICE W  |  Overall Experience 
Rating:
5.0

See you in October.

ROBERT V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE W  |  Overall Experience 
Rating:
5.0

Would like to thank Jenna @ the Port Huron office, she was very pleasant and helpful.

THOMAS T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAYTON M  |  Overall Experience 
Rating:
5.0

staff was excellent. very friendly. i like that they don't charge an a non refundable admin. fee. NO admin. fee. Pricing is good. The storage unit was nice and clean.

DEANN C  |  Overall Experience 
Rating:
1.0

Made reservation online. Didn’t make it in time of my move in date due to work. Received an email the next day saying reservation complete head to office during office hours. Unit was given away

andrew g  |  Reservation 
Rating:
3.0

We ended up going someplace else. Please refund my 6,95, thank-you

Rachael D  |  Reservation 
Rating:
5.0

Wonderful!

NICOLE T  |  Reservation 
Rating:
5.0

I didn't get a storage unit .

Adil H  |  Reservation 
Rating:
5.0

Excellent service. Very helpful!

CHARLENE S  |  Reservation 
Rating:
4.0

Very friendly and accomodating staff on duty.

WITOLD L  |  Reservation 
Rating:
1.0

Can’t book in on line and do all your paper work before you rent your unit this is 2019 not 1920 and she was not very professional on the after lacking to her

JOE R  |  Reservation 
Rating:
5.0

Super friendly and helpful. look forward to using them again.

DAVID N  |  Reservation 
Rating:
5.0

I have not seen the storage facility yet. Vanessa whom I spoke to was very helpful, knowledgeable and friendly. I will be leaving my car there while I take a trip. Just what I was looking for.

KIMBERLEE F  |  Reservation 
Rating:
5.0

Excellent Service :)

BETHANY W  |  Reservation 
Rating:
5.0

Very pleased!

Jennifer M  |  Reservation 
Rating:
5.0

great service

eugene c  |  Reservation 
Rating:
5.0

I have always been treated kindly and considerately and have stored my RV there for a number of years.

ROBERT M  |  Overall Experience 
Rating:
5.0

Friendly staff, always a smile om their face! Very clean and well maintained!

ARIJA C  |  Overall Experience 
Rating:
5.0

Move-In Was Painless. Very through and polite. Would so far recommend to anyone. Great location.

Timothy F  |  Reservation 
Rating:
5.0

Very pleased with the unit, staff and location!

PHYLLIS H  |  Overall Experience 
Rating:
5.0

Jenna and her employee (sorry I didn’t catch her name) were absolutely amazing and had so much compassion that I would definitely recommend this storage facility to my friends and family!

Karen R  |  Reservation 
Rating:
5.0

Staff was very happy to explain the entire transaction. We have never used a storage facility before, so this was extremely helpful.

Privacy R  |  First Impressions 
Rating:
3.0

Did not move in unit was rusted so I could no look inside to see if it was big enough, although the lady was amazing at finding me a new one.

Privacy R  |  First Impressions 
Rating:
3.0

Move in went well and so far, so good.

Privacy R  |  First Impressions 
Rating:
4.0

staff was friendly and very helpful.

Privacy R  |  First Impressions 
Rating:
5.0

Very friendly and knowledgeable staff.

Privacy R  |  First Impressions 
Rating:
2.0

Crappy parking lot/driveway

Privacy R  |  First Impressions 
Rating:
5.0

Great service.

Privacy R  |  First Impressions 
Rating:
5.0

When I got the unit, I may have needed it. when I found out about where I was moving to. I no longer needed the unit. Making the reservation for the unit was convenience, easy and quick.

Privacy R  |  First Impressions 
Rating:
1.0

forced to buy a $9.99 lock because Vanessa couldnt get the 6.99 lock to ring up right. Got to the unit it was locked, ad to call to get it opened $20 admin fee not told upfront

Privacy R  |  First Impressions 
Rating:
5.0

Jenna was very helpful in helping me take care of things long distance. THank you!

JESSICA K  |  First Impressions 
Rating:
5.0

My unit was clean and has a working light on the ceiling. I have not been there at night yet, but I am sure it is well lit. I am very pleased so far, and the staff is very helpful and friendly.

Privacy R  |  First Impressions 
Rating:
5.0

They were very friendly an I would recommend them to anyone

Privacy R  |  First Impressions 
Rating:
2.0

Even though gated, it doesn`t appear to be a safe/protected area. Disappointed.

SABRINA K  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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  • Self-Storage

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