Customer Reviews for Port Huron Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Port Huron Self Storage LLC

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Timothy T. on

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Very knowledgeable and courteous staff.

Deb D. on

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did not have required appliance dolly on truck. couldn't get one. was told wrong size truck for what I needed. needed a ramp and was told the 10 foot had it. It did not. after 30 minutes on the phone I was told this. After I had picked up the truck. did a Sunday pick up day.

Stephen S. on

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very friendly manager,easy to deal with,very helpful,I would go out of my way to rent from her again

Isaac S. on

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Ronald R. on

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Randy C. on

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Very friendly and helpful employees at Port Huron Self Storage. They were very helpful in guiding me through the rental process.

joe B. on

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The return policy for weekends was online, uhaul app, just started according to office tech at location. Didn't work at all, had to call uhaul directly to avoid a charge to return the 5/8 trailer on Sunday. Sent pictures of the rental return directly to them. Just wonder if the new return app/policy was tried for issues before releasing to me and other customers to be totally frustrated when it didn't work at all! Joe Blakley loyal Uhaul customer...740-502-3887.

RICHARD H. on

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Patrick B. on

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FRANCES K. on

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I think this is a great place to rent a uhaul. I was a little disappointed this time though because the inside of my truck had some sticky mess spilled inside the trailer. I think the inside of your trucks need to be regularly washed out!! Other than that the people are nice and helpful.

Skylar M. on

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Erin D. on

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I was give excellent customer service and I will be recommending this location to others. Great experience.

Santipongse C. on

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GARY K. on

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Douglas W. on

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Placed order online for smartphone pickup for 830 am. Could not use smartphone for pick, waited for opening time of 9 am

Fred K. on

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Robert R. on

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David D. on

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we were charged 25$ for clean up. Unbelievable

Karen T. on

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JAIME T. on

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I wish that I could've dropped it off near where I moved without a fee.

Rachael D. on

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We ended up going someplace else. Please refund my 6,95, thank-you

Susan B. on

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The Yeager office lady was AWESOME!! Very helpful, friendly, accommodateing, knows her stuff. Will only use this location in future!!!

Anne F. on

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Thank you everything went smooth for me and u guys are awesome !

Adrienne D. on

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Lady in port huron was awesome

James A. on

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Service was quick and friendly. 24-hour drop-off was great.

Madelyn S. on

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Didnt like having to call and confirm or talk to location agent ..on hold to long..but they were very helpful when i did get intouch with them...

CORY M. on

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NICOLE T. on

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Wonderful!

Pamela H. on

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Nothing

Adil H. on

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I didn't get a storage unit .

Annette S. on

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Customer service on the phone was horrible. Transfer to multiple staff who then hung up on me several times. Still waiting for my refund of my deposit.

DAVID M. on

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Online uhaul system froze up. I was charged an extra day when it wouldn't let me complete my drop off. Working on a refund now. Nice feature but needs work.

Patricia G. on

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Dwight F. on

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Joshua C. on

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lynn G. on

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CHARLENE S. on

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Excellent service. Very helpful!

WITOLD L. on

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Very friendly and accomodating staff on duty.

JOE R. on

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Can’t book in on line and do all your paper work before you rent your unit this is 2019 not 1920 and she was not very professional on the after lacking to her

DAVID N. on

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Super friendly and helpful. look forward to using them again.

KIMBERLEE F. on

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I have not seen the storage facility yet. Vanessa whom I spoke to was very helpful, knowledgeable and friendly. I will be leaving my car there while I take a trip. Just what I was looking for.

BETHANY W. on

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Excellent Service :)

Jennifer M. on

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Very pleased!

eugene c. on

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great service

ROBERT M. on

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I have always been treated kindly and considerately and have stored my RV there for a number of years.

ARIJA C. on

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Friendly staff, always a smile om their face! Very clean and well maintained!

Timothy F. on

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Move-In Was Painless. Very through and polite. Would so far recommend to anyone. Great location.

PHYLLIS H. on

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Very pleased with the unit, staff and location!

Karen R. on

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Jenna and her employee (sorry I didn’t catch her name) were absolutely amazing and had so much compassion that I would definitely recommend this storage facility to my friends and family!

JESSICA K. on

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Jenna was very helpful in helping me take care of things long distance. THank you!

SABRINA K. on

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Even though gated, it doesn`t appear to be a safe/protected area. Disappointed.