Customer Reviews for Portage Motors
(U-Haul Neighborhood Dealer)

Rating:

5.0

The truck rental experience overall was great. The only issue I have is that I was over charged 6 miles. I took a picture of the miles when I rented the truck and another picture when I took the truck back for return. The mileage was 24504.6 when I rented the truck and the mileage was 24545.4 when I returned the truck. The difference is 40.8 miles used and I was charged for 46 miles used.

Rating:

3.0

I had two 20 foot trucks that were driven from Holland to Gary. Both trucks were refueled with the exact same amount. The truck returned to ACE in Gary was reviewed by a person at the location and gas levels were acceptable. Portage was busy selling cars, so I had to turn my keys into the box. At Portage I was charged for gas. This is just skimming and I would not recommend this location.

Rating:

1.0

The individual lied and charged me for a second day. I retuned the truck a day early and was charged for being late on the following day by :25 mins. I’m likely done using uhaul as a service. Going to Penske or enterprise. This is the second time happening. You have lost my business.

Rating:

1.0

I returned equipment on Saturday 1/25. U-Haul contacted me on Monday 1/27 saying I hadn’t returned equipment then charged me for not leaving fuel where at a quarter tank even tho I did.

Rating:

1.0

Bitches didn't give me my fucking $100 deposit back after dropping off the truck with NO issues

Rating:

5.0

Awesome

Rating:

5.0

Building owner was helpful and courteous

Rating:

5.0

I did a self check out and worked well, the owner called Me to fine tune some details and done! You have to provide pictures of your drivers license proper payment etc..

Rating:

2.0

I hooked up the trailer myself. Either he didn't know or didn't want to do it himself. Sorry I inconvenienced you.