I ordered 6 blankets but there were not in truck. There were not any straps. It was a problem.Tyrone B.
Customer Reviews for Postal Annex 4
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice people.Jonathan L.
Woman who helped me was very pleasant and informative.WILLIAM M.
Top rate - don't change a thing.Dennis S.
Don't charge a fuel fee when I return it with the same amountDerek B.
I waited two hours for Mt reserved truck, which they rented to someone else as I waited for paperwork to be figured out. At the end I ended up Paying an additional $982.00. This was totally unacceptable. But what can you doHelena S.
Customer did not leave a comment.MONIQUE H.
Customer did not leave a comment.JOLENE W.
I was overcharged and made out to seem as if I was a liar when trying to resolve the discrepancy with Postal Annex Manager Ivonne. The willingness to be proactive was none existent. I waited a week calling for verification everyday only to get shut down with she doesn't own U-haul. Ivonne never listened to my explanation and kept trying to get me off the phone. Yes you don't own U-haul but you provide a service using them so your just as responsible for making a great experience. In the end I was refunded although it was the lack of empathy given causing me stress and anxiety on how I was going to get this resolved. I would not recommend this place for any services as I believe Ivonne only caters to the usual people with ties to services used. Customer service is not a focus here. So yourself a favor and use a store that cares.Shane H.
Very friendly staffSYDNEY C.
Employees were extremely helpful and very courteous.ANTHONY N.
Customer did not leave a comment.Daniel P.
Customer did not leave a comment.Patrick M.
Customer did not leave a comment.Alexandria B.