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ADRIANA H
Customer Reviews for Postal Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Me dieron un buen servicio. Gracias!
JUAN PExcellent customer service
MERCEDES RThanks
HIRAM TVERY SMOOTH PROCESS AND THE MAIN OFFICE FOLLOWED UP AND CHANGED MY ORIGINAL MISTAKE AS A ONE WAY TO A LOCAL RENTAL WHICH SAVED ME ALOT OF MONEY AND CORRECTED MY MISTAKE.
ALEXIS NNothing to change. We are very pleased with the service provided at the Unit 4. He has always being available to answer all my questions and always being very professional. Always on top of the rental making the truck available. The best.
CARLOS HGood frenly
ERICK GThe truck that I was sii yo poised to pick up had no air conditioning after the initial truck that was reserved for 8:30 am on the other side of the city never showed up
IMUS MQuick in and out. Easy return of the equipment
Eric Rtruck leaked water and ruined my mattress and box spring, other than that the trip was ok
MARK RBasura personal, el que me atendió es un mentiroso, nos dio un equipo con defectos, y pagué un deposito de 75 dólares Cash y me dijo que me lo daban Cash aquí donde devolviera el dollis y era mentira, se nos explotó la goma durante el viaje, le dijimos que los saltos del trailer eran demasiado exagerado y me dice que era normal, es un ratero mentiroso
GABRIEL RNothing it was great 👍
ARTY VAfter many days of making the reservation, I received a call the afternoon before, telling me it wasn't possible "one way," that I had to return the truck, and they changed the pickup location to one farther from my house. Why would the U-Haul website offer online services that they then deny, just hours beforehand, with no time to opt out of another company? The truck was disgusting, the cab covered in mud, spilled soda on the dashboard, dog hair, and I had to sweep up trash in the back cargo area. I had to return the truck to Miami and ended up paying more than I expected. Terrible.
Jose RFast and easy pick up by process
Roberto LEasy and a no hassle drop off. Got receipt within the hour via email with no surprises.
JEFFREY NProfesional. Super helpful and cares about customers
JOSE BGood service! Al the Equipment needed was available and reliable Excellent equipment and truck
SANTIAGO BOk
PAUBEL FGreat location. I love using this location for my cargo renting needs.
Bryan GGood service
TOMAS PNothing ,Pedro is an excellent customer service
BRANDON MExcellent service. Equipment was ready to go and I was in and out in five minutes. Thanks again!!
MARK WAll good vehicles are in great shape.
ANGELO CThis was my first time using U-Haul, and it started off a bit rough. When I arrived and paid for my rental truck, the key wasn’t even thereeee. That was confusing and frustrating imagine paying for something you can’t even use! Thankfully, the staff booked me another truck, but I had to pay again. That truck worked, but the gas situation was disappointing. The tank wasn’t full when I got it, yet I was required to return it with a full tank. We didn’t even drive it that much, but I still had to spend extra to fill it up. It just didn’t feel fair. I appreciate having the truck when we needed it, but I hope these issues can be improved for a better customer experience next time.
Matt CExcellent service, speed, and efficiency! All types of equipment are available to suit the customer's needs, with plenty of space for any movement. Highly recommended. Thank you very much for your attention. We will continue to be customers of this location.
RAMON DIt would be nice to have the truck clean.
eduardo iSuper Nice and accommodating.
Daniel CN/A
Alberto RKeep Doing What You’re Doing.
Eloria JThe gentleman at the location was excelent, helpful and made everything very easy.
Herling Rvery goog
OCTAVIO MThe owner is very helpful
AUGUSTO RNothing, keep up the good work
MANUEL MExcellent service. Equipment was ready to go on arrival. Whole process took less than 10 minutes. Same with the drop off. Quick and convenient. Thank you
Mark Weverything is fine that's why I go there to rent
RAFAEL TThey try to rip you off.
GISSELLE PEXCELLENT SERVICE THANK YOU
GERMAN Zalways the best service
CHIARA RExcellent staff clean and good vehicle.
ROBERTO PI've used this location 3 times for trailers and always received good equipment without any problems, and easy to return, even early. Can't think of any improvements needed. Thank you.
Earl ENothing. They're excellent.
JOSE SBest service I’ve ever received from U-Haul. The attendant had the truck and trailer connected and ready to go for me. I was in and out in under 10mins. It was truly a turn key experience. Thank you so much for going the extra mile.
Mark WExcelente atención
OSCAR RMy second time renting from pedro he is awesome service
MARIO AExcellent
HUBERT Gun descuento en los recorridos largos.
JUAN CMuy buen servicio grasias
NELDO DExcellent customer service.
ALBERTO L