Customer Reviews for Postal Center
(U-Haul Neighborhood Dealer)

1000 reviews

15192 SW 137th St Unit 4   Miami, FL 33196

(305) 221-2134

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: 8:30 am - 12 pm

Services at this Location:

Contact Us

(305) 221-2134

15192 SW 137th St Unit 4
Miami, FL 33196

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: 8:30 am - 12 pm
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Place driver no vleanin

bernardo N. 
Rating:
1.0

srs Uhaul is not the first time that I rented cars but this especially the truck was dirty, it had the light on on the dashboard that had a low tire, the hopper had white stones from the last customer, and the smell of marijuana was unbearable, is more, I told the person in charge of the light on the dash, he told me not to worry that they are sensors that are activated by anything. The rental place is depressing, it seems to me that it is not up to the standards,

Audrey V. 
Rating:
1.0

Between the location that picked up the trailer or the alleged location that they invented for me to deliver it, they inflated a bill of more than 1000 dollars and I only rented the trailer for 4 days, no more than a month, as they put it. and much less I entered Miami my delivery was in Fort Myers and 4 days after renting it

Aramis L. 
Rating:
5.0

Customer did not leave a comment.

Lancelot L. 
Rating:
5.0

Customer did not leave a comment.

javier A. 
Rating:
5.0

Nothing, I just would like to thank one of the workers for giving me a left and dropping me off at my house.

david M. 
Rating:
5.0

Customer Service was excellent. Will comeback and refer this location to everyone.

Carlos F. 
Rating:
5.0

Customer did not leave a comment.

Brenda C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan L. 
Rating:
5.0

Puntuales, económicos y serviciales! Pocas palabras y tanto de beneficio! Empresas cómo está son las que verdaderamente dan un servicio a la comunidad. Sobretodo para esa parte de ella ,que sus ingresos son más bajos. Gracias! mi experiencia fue excepcional y gracias al agente de la sucursal, por su empatía, profesionalidad y amabilidad!!!

Luis S. 
Rating:
5.0

The vehicle I rented had a RR tire pressure indicator on and the tire was low in air. I stopped at a gas station to put gas and filled up the tire with air but the tire pressure warning light did not turn off

Jose G. 
Rating:
5.0

Great service, fast and efficient

Erick Z. 
Rating:
5.0

Customer did not leave a comment.

Marcos G. 
Rating:
5.0

I may need to rent a small Cargo van on 5/27 at 11-12:00 noon. Please let me know the cost

Michael R. 
Rating:
5.0

Todo excelente

Jairo M. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
4.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Wonderful service!!!

Ricardo F. 
Rating:
3.0

Make sure vehicles are cleaned before next customer use. Van was filthy when I got it both in the cab and in the cargo area. The charges for use also aren't very clear on the website.

Megan E. 
Rating:
5.0

The box was not swept out by the last customer... as is required. I used a blower to clear out paper plastic parts to toys and one Condom still in the package..

Michael R. 
Rating:
1.0

Me entregaron el camión sucio, uno de los empleados fue muy grosero, mal educado y amenazante. No recomiendo para nada éste local

Yusef D. 
Rating:
4.0

Customer did not leave a comment.

Hector C. 
Rating:
5.0

Customer did not leave a comment.

Mario Z. 
Rating:
5.0

Customer did not leave a comment.

DUTSY MARIA C. 
Rating:
5.0

Nothing I had a great experience. The service was on point . 5 stars

DIMITRI K. 
Rating:
4.0

Customer did not leave a comment.

Deyanira S. 
Rating:
5.0

Customer did not leave a comment.

Miguel G. 
Rating:
4.0

Customer did not leave a comment.

Alejandro P. 
Rating:
5.0

Is ok

Bernardo C. 
Rating:
5.0

Everything was great!

Iris L. 
Rating:
5.0

Customer did not leave a comment.

Dutsy C. 
Rating:
5.0

Customer did not leave a comment.

Isabel E. 
Rating:
3.0

Still waiting for my receipt

Tony H. 
Rating:
5.0

Speedy service and very friendly.

Deisy A. 
Rating:
5.0

Customer did not leave a comment.

omar I. 
Rating:
4.0

Customer did not leave a comment.

Werner M. 
Rating:
4.0

Customer did not leave a comment.

Oscar M. 
Rating:
5.0

The service was quick, truck seemed new and many available. I would recommend this location over others with few rentals available. I didn't have to wait. The gentleman working took the key and sent me an email with my bill. Super easy.

Tammy F. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
5.0

Stop charging for the miles! My bill went from about $ 40.00 to $ 118.00

RAUL R. 
Rating:
5.0

Customer did not leave a comment.

CARLOS P. 
Rating:
4.0

Location did not have the utility dolly I had rented. It would have been good to have it or let me know ahead of time so I could make other arrangements

Jeffrey W. 
Rating:
2.0

It's strange you didn't ask about the rental. Your only concerned about the facility. Well let me just say this rental was the rental from hell!!!! This was the raggedest truck I've ever rented. To have to drive it 1309 miles was torture. Windshield wipers need to be changed. When it rained it rained in the cab on the driver, me. So now I'm wet and can't see. So we had to stop and get a room and pray it didn't rain the next freaking day. The right taillight had a short. Anything over 50 miles and the truck is squeeling like a pig getting slaughtered. So to endure this for 2 days was not pleasant. I'll think twice before renting from U-Haul again and I'll tell my friends to think about it and to research. Hopefully there is someone out there who gives a damn about the customers experience and not the freaking facility!

Veronica A. 
Rating:
5.0

Customer did not leave a comment.

lester G. 
Rating:
4.0

Customer did not leave a comment.

IVELKA S. 
Rating:
5.0

Customer did not leave a comment.

Yoanny C. 
Rating:
5.0

Customer did not leave a comment.

Sebastian S. 
Rating:
4.0

Delivering a clean equipment

DIETWIN S. 
Rating:
5.0

Everything was so great and the staff was so helpful that I have no suggestions for improvement.

Philip R. 
Rating:
5.0

Customer did not leave a comment.

Nicolas C. 
Rating:
5.0

Customer did not leave a comment.

Miguel R. 
Rating:
1.0

The person that helped me kept complaining that he has and its tire of telling his boss not to rent anymore trailers that its a pain the ass and that he is to old and tire to be moving and working with trailers, that was very weird that an employee would do this, very unacceptable and unprofessional, i think the owner has the right idea of giving us the right service but this employee has a different one

Marvin A. 
Rating:
5.0

Good experience overall, great place to rent your U-Haul, very satisfying experience.

Alexis C. 
Rating:
1.0

I did not rent recently. This is the second time my info is used for another person to rent at uhaul, same location. The guy there uses past info to rent for certain customers

Javier R. 
Rating:
5.0

Service was flawless.

robert D. 
Rating:
1.0

Key was not left for me. Nor was the equipment I requested. I ended up returning the truck and had to call a mover.

frank P. 
Rating:
5.0

Customer did not leave a comment.

Roberto C. 
Rating:
5.0

All was great! Recommended to a friend 4 days later. 👍🏻👍🏻

Richard K. 
Rating:
5.0

Great service,thank you guys

Yoel A. 
Rating:
5.0

Customer did not leave a comment.

Waldo R. 
Rating:
5.0

Customer did not leave a comment.

Angel C. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
2.0

Customer did not leave a comment.

cesar D. 
Rating:
4.0

Everything was good. Only complaint is that the truck was durty.

SAMUEL P. 
Rating:
5.0

Happy customer!

Omar M. 
Rating:
5.0

Customer did not leave a comment.

Sergio L. 
Rating:
5.0

Customer did not leave a comment.

Gustavo D. 
Rating:
5.0

Customer did not leave a comment.

Yasser V. 
Rating:
5.0

Everything convenient and straightforward location was close and equipment was in great working condition. Nothing to improve

Roger C. 
Rating:
5.0

Customer did not leave a comment.

CARLOS R. 
Rating:
5.0

Customer did not leave a comment.

Yoanny C. 
Rating:
5.0

Excelent service, i feel very glad to go there, i recomended 100%.

Carlos M. 
Rating:
5.0

Excellent staff and service

Jose E. 
Rating:
3.0

Upon picking up the truck I commented that I was not happy about the vehicle only being 3/4 full because it is difficult to refill it to that point. The gentleman then told me that “I was lucky that it wasn't on empty “. I feel it as a professional courtesy not to rent a U-Haul out with no gas. Because then the customer has to go fill the truck before they can even get started with their already ridiculously busy day. Not impressed with this location! Very little professionalism.

Russell A. 
Rating:
5.0

Customer did not leave a comment.

Luis R. 
Rating:
3.0

Customer did not leave a comment.

MIGUEL O. 
Rating:
5.0

Customer did not leave a comment.

Clint C. 
Rating:
5.0

None very professional and service

Angel T. 
Rating:
3.0

I received the uhaul on empty and side window cracked. Made original reservation at a closer location and was later referred to one further away. The overall cost was entirely too high and although I was given extra mile to compensate for my relocation I would have preferred a credit. I returned the uhaul sooner than allotted and with less miles. Regret that I did not shop around because I could have saved over 1k

Melinda W. 
Rating:
5.0

Customer did not leave a comment.

Julio C. 
Rating:
3.0

Hire more help

Julio R. 
Rating:
5.0

DO NOT let the woman at my pick-up location work for you. Barely spoke English, put other customers ahead of me, had no personnel to hook up my trailer, then made me wait almost an hour for help (maybe her dad came in?) Gustavo is so great and helpful but he was on vacation. She was so bad that if this was the first rental I had from this location, I would never return.

CAREY C. 
Rating:
5.0

Excelente servicio

Carlos O. 
Rating:
5.0

Customer did not leave a comment.

REINER H. 
Rating:
5.0

Customer did not leave a comment.

Claudia A. 
Rating:
5.0

Muy satisfecho con el servicio de los empleados y en especial de las condiciones seguras del trailer 4" × 8" agradecido. Fue un viaje largo a lo cual me dio mucha comodidad y seguridad utilizar dicho alquiler.

Wilber A. 
Rating:
4.0

Customer did not leave a comment.

Alejandro B. 
Rating:
4.0

Customer did not leave a comment.

Patricia H. 
Rating:
5.0

Customer did not leave a comment.

Florencio F. 
Rating:
5.0

Customer did not leave a comment.

Nick A. 
Rating:
5.0

Customer did not leave a comment.

Marylyn C. 
Rating:
4.0

Customer did not leave a comment.

melba O. 
Rating:
3.0

Customer did not leave a comment.

SELVA T. 
Rating:
5.0

Customer did not leave a comment.

Gonzalo C. 
Rating:
4.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

I got extra charge Don't know yet why🤷

Adolfo P. 
Rating:
5.0

Agent was professional and courteous

Lionel B. 
Rating:
4.0

The location itself was nice, but it is 25 miles (45 min drive) from the location I reserved a truck at! So no, I would not recommend that anyone in Miami drive almost an hour to go to this location. I only did it because it was the only location with a truck.

Kayleen M. 
Rating:
5.0

Customer did not leave a comment.

REBECA H. 
Rating:
5.0

Customer did not leave a comment.

vilmarie M. 
No reviews have been submitted for this location.

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