Customer Reviews for Postal Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Postal Center
Guillermo R. on
thanks for all for the future will take your services
Pedro M. on
Gustavo give us an excellent service.
rafael J. on
no issues, very good customer service. Thank you
Jhon K. on
Gustavo went above & beyond to get me a 20' vehicle at last notice !
Emilia L. on
It was very good
Raul J. on
The manager or person helping was very nice and he was alone and had a full place and still went out of his way to help you and was there late when I was returning my truck 8 hours later with the same positive attitude and very nice
Hal M. on
Would like to call out Gustavo was a pleasure to work with you have an excellent employee Happy Holidays Hal Mermel
Erwin Q. on
Keep up the good work.
John T. on
Good service!
Carmen L. on
Great customer service very polite and friendly Thank you
Albert R. on
Great staff. Disgusting vehicle cabs. DIRTY and Filthy.
Bernardo B. on
Painless process. Everything was taken care of by the staff. Excellent experience! I have to rent again in a couple of months and I will be back.
grethel S. on
This store is excellent service with the customers and faster
Mydia V. on
Employee was very courteous and helpful
guillermo G. on
My brother and i went to the location to go pick up the vehicle and there was no one there. It was during open hours and it was closed. I had to call corporate twice first time they said hes on the lot so i walked around trying to look for him and he wasnt there. I called again and they said to do fast pick up and figure out online. There was also another man there super upset wondering why its closed. He shows up around 30-45 minutes later. We get the van and i ended up being and hour late to where i had to be just because i was there waiting form someone. So no i would never tell anyone to go there. Its always my first impressions of U-Haul.
Charles L. on
Nothing, great service
Jean S. on
Marcos the owner and his wife are extremely reliable people with a great sense of service. They make everything easy and fast. The best U-Haul office I have been to.
Felix C D. on
The person in charge of the office made me load half of the rented blankets from the office to the truck and then left the dolly and the other package of blankets on the floor. He went to get the key and told me that is the truck and left. He didn't show me the mileage, or the gas the tank had, or the damage the truck had. He simply left me standing in the middle of the parking lot with everything I had rented, except the furniture dolly that they didn't have. So I had to upload everything to the truck. The treatment received was unkind and I do not recommend this franchise.
Jose A. on
The representative at this location doesn’t have any customer service knowledge, very rude and telling customer they have to wait or come back. Complaining about his work. Very unprofessional!
Stephen H. on
Super easy transaction.. bery nice
Fernando S. on
Definitely, they have everything we need
timothy V. on
Be sure that the location I am dropping off is going to be open
Manuel H. on
All was perfect.
Nora P. on
I specifically asked a representative upon confirmation if I could pick up the truck before store hours. They assured me that was fine, I asked again to make sure and they reassured me that everything would be taken care of as far as picking up the truck before store hours go. The day of the event I was told I had to wait until the store opened. I was using this UHAUL for competition. This set me back time wise and caused me to be late to the event I had scheduled. This was greatly inconveniencing. After my wife and I spoke to a handful of representatives on and off they could do nothing but offer us another pickup location. It seems like it was a case of the right hand not knowing what the left hand is doing. I would greatly appreciate some sort of discount on my bill because I was late to the event I had to go to. I cannot, in good faith, recommend this service to a friend or family member when UHAUL did not come through for me.
rafael J. on
The rental of the motorcycle trailer went smooth. No issues nor drama, will rent again.
Keith H. on
There was some trash left in the cab and I had to clean it out.
carol B. on
Tom, Manny and Trent were amazing. The best customer service I have ever experienced with a trucking company. Will definitely use them again.
Luis M. on
The truck gave me issues to turn on from the start. I told the guy and he started it but when it was my turn to start it after I left it took 15 minutes to turn over.
Alejandro C. on
Excellent quality service and very friendly employees. Keep up the good work.
Jorge M. on
Overall it was a good experience but the van was dirty including a dead lizard in the driver door.
Lillian P. on
wishvit wasnt so expensive. i didnt like being charged per mile and also having to replace the gas used.
Santhy R. on
I was rented a truck that was not safe. The rearview mirror on the passenger side was being held in place with white tape. When the truck started to move, the rear view mirror would swing out and I could no longer see out of it. A huge hazard!
Jose G. on
I’ve rented vehicles in two occasions from this place and it’s been great both times. Speedy check out and drop off, vehicles are clean and the staff is friendly
minerva W. on
The gentleman was very pleasant he know his job very well and most of all very Kind. Thanks to you all.
Michael R. on
Better prices and system. Offer unlimited miles for one way as other competitor do.
mauricio F. on
Have truck clean and look for not working stuff .this truck I rwnt.have a problem whit a sensor and steering wheel who's hard to.open wen inserted.ket
Jose L. on
Gustavo was extremely helpful I will definitely use and recommend this location again, Thank you...
Mauricio C. on
Nice people at the place
Ed F. on
More convenient location? Why not let me drop off at the location of my choice?
colleen Y. on
Gustavo was great. This place is much better than the one I rented a few months back off of 8th street West. They have so many trucks!
Julie S. on
Have more the one person working there. The guy was great but super busy & was by himself.
carie E. on
Return process on website is the worst!
oscar S. on
Good experience