Customer Reviews for Postal Center
(U-Haul Neighborhood Dealer)

1,227 reviews

15192 SW 137th St Unit 4   Miami, FL 33196

(305) 221-2134

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 6 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(305) 221-2134

15192 SW 137th St Unit 4
Miami, FL 33196

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 6 pm
  • Sun: 9 am - 4 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Corey G. 
Rating:
5.0

Customer did not leave a comment.

Kimberly M. 
Rating:
5.0

Customer did not leave a comment.

HEBERTO V. 
Rating:
5.0

Great customer service.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

Miguel M. 
Rating:
5.0

Customer did not leave a comment.

ILEANA V. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

Customer did not leave a comment.

SIMON L. 
Rating:
1.0

The van had a hole in the roof that caused water damage to my personal belongings. The hole was patched with a sticker, the hole had rust so it's definitely been there a while. Very shameful and lacking of morale standard.

Shane Q. 
Rating:
5.0

Customer did not leave a comment.

Jetaleen R. 
Rating:
5.0

Great customer service. Fast.

Daniel M. 
Rating:
5.0

This location has better customer service than the 1800 UHAUL. The employees at this location are very professional and courteous unlike others, I will go out of my way when ever possible for this location. I rate them 10 out of 10. thank you.

Juan Carlos C. 
Rating:
2.0

Cleaner vehicles, appropriate sticker for damage, cars smell like a big cigarette

Ricardo C. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO A. 
Rating:
5.0

Customer did not leave a comment.

Juan Carlos C. 
Rating:
5.0

Customer did not leave a comment.

Mario M. 
Rating:
5.0

Very friendly and accommodating to my needs.

Orlando O. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Luis M. 
Rating:
4.0

The location itself was good, close to home. Gentlemen there was helpful and was able to find my husband and I the truck we needed for a small house project. The U-Haul itself was disgusting. You would think after such a treacherous pandemic that companies would care more about this type of stuff but wow. Most dirty U-Haul I've ever been in. I even took the initiative of at least cleaning the seats and things we would touch with my disinfecting wipes. At least the next person will have a fairly clean seat to sit on.

Joshua T. 
Rating:
5.0

Customer did not leave a comment.

HERBERT R. 
Rating:
5.0

NA

Efrain L. 
Rating:
3.0

Customer did not leave a comment.

Guy-Alex V. 
Rating:
4.0

Customer did not leave a comment.

daniel R. 
Rating:
5.0

Customer did not leave a comment.

Pablo D. 
Rating:
5.0

All good

ALBERTO S. 
Rating:
5.0

Customer did not leave a comment.

Heriberto G. 
Rating:
3.0

Call customer service to get a detailed receipt spent two hours waiting on the phone just get a sales rep that could not answer any of my questions your app an web site are useless for this regard it doesnt make sense in time and age.

Orlando F. 
Rating:
5.0

Customer did not leave a comment.

Maria P. 
Rating:
3.0

A bit impersonal.

Jon K. 
Rating:
5.0

Customer did not leave a comment.

Heidy H. 
Rating:
3.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

I had wash the truck it was dirty now it's clean for the next customer every thing else was good I will rent again I need a discount .

CHARLIE A. 
Rating:
3.0

Customer did not leave a comment.

Jose T. 
Rating:
5.0

Customer did not leave a comment.

LUIS C. 
Rating:
4.0

Customer did not leave a comment.

Ata M. 
Rating:
5.0

Customer did not leave a comment.

Iris L. 
Rating:
1.0

Incorrectly charged me for damage to the vehicle

Jimmy G. 
Rating:
5.0

Wonderful customer service. Very professional. Thank you very much. Highly recommended. Thanks!

Ernesto P. 
Rating:
5.0

The windshields were broken.

Lorena C. 
Rating:
5.0

Excellent

Andres G. 
Rating:
5.0

Customer did not leave a comment.

HECTOR T. 
Rating:
5.0

Customer did not leave a comment.

MARIETA A. 
Rating:
5.0

The man that assisted us was simply outstanding

Mary B. 
Rating:
5.0

Awesome customer service in and out fast

nelson C. 
Rating:
5.0

Customer did not leave a comment.

Victor A. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO P. 
Rating:
5.0

Customer did not leave a comment.

danielle O. 
Rating:
5.0

100% satisfied. Nothing to improve

Javier G. 
Rating:
5.0

Muy buena atención ,lo recomiendo

Cristal R. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Perfecto

moises r C. 
Rating:
5.0

Customer did not leave a comment.

Rafael H. 
Rating:
5.0

Customer did not leave a comment.

jonadab C. 
Rating:
5.0

Customer did not leave a comment.

ERNESTO L. 
Rating:
5.0

Rosnell was very helpful and took great care of customers.

IVETTE D. 
Rating:
5.0

Excellent Service.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Jorge M. 
Rating:
2.0

Truck was dirty and engine didn't sound good. The steering was loose. No pictures were taken of the outside prior to rental. The link sent to me that was supposed to have pics to compare, was blank.

Angel S. 
Rating:
5.0

Customer did not leave a comment.

rafael R. 
Rating:
5.0

Service is great

Nelpha M. 
Rating:
5.0

The truck was dirty but the customer service was great

Kengra F. 
Rating:
5.0

Total good

german H. 
Rating:
3.0

Customer did not leave a comment.

Daniel M. 
Rating:
3.0

Maintain trucks in working condition. Although the agent treated me good the Truck check engine light was on when I drove off with it, 5 hours later truck overheated and left us stranded. Not a very pleasant experience.

sixto C. 
Rating:
5.0

Customer did not leave a comment.

Bernado N. 
Rating:
5.0

the truck preset failures, as if it were going to turn

luis M. 
Rating:
5.0

Customer did not leave a comment.

Lenin S. 
Rating:
5.0

El señor es muy amable

Lisbett M. 
Rating:
5.0

Customer did not leave a comment.

Ramon M. 
Rating:
5.0

Customer did not leave a comment.

Fabian B. 
Rating:
5.0

Customer did not leave a comment.

maria B. 
Rating:
2.0

They said they had a hard time finding a truck and got it at the minute so that may explain why the truck was not clean. The seat was full of what appeared to coffee. I spent an hour trying to get the cab of the truck clean enough where I felt comfortable being in it. Once I cleaned the seat I opened the center console and to my surprise it was full of coffee. Took several paper towels to absorb all the liquid. I also rented an appliance dolly. The dolly was in very poor condition missing the protective rubber strips that protect your property. The staff was friendly and efficient enough and the rental portion went smooth. Although I picked up the truck after 12 pm he put a return time of 11 am. Might not seem like a big deal but it could have been.

Madeleine B. 
Rating:
5.0

Great service, friendly people. Very helpful.

jorge R. 
Rating:
5.0

Customer did not leave a comment.

ERNEST P. 
Rating:
3.0

The A/C didn't work and the cab reeked of cigars.

Nelson L. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Enrique M. 
Rating:
4.0

Customer did not leave a comment.

CARLOS V. 
Rating:
5.0

have rented uhalul in many places.. .this place is very well run and a pleasure to deal with.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO G. 
Rating:
4.0

Truck wasn't in good conditions.

Saily M. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
4.0

Customer did not leave a comment.

Ernesto D. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

JUAN R. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Employees are very friendly. Truck were in very good condition and clean.

Jonathan R. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
1.0

THEY CANT EVER BE REACH BY PHONE, THEY DO THINGS HALF A..! VERY UNPROFESSIONAL STAFF AND RUN DOWN LOCATION.

Carlos J. 
Rating:
5.0

Customer did not leave a comment.

LuisJorge R. 
Rating:
5.0

Customer did not leave a comment.

axel A. 
Rating:
5.0

Customer did not leave a comment.

noel R. 
Rating:
5.0

Customer did not leave a comment.

HECTOR T. 
Rating:
5.0

Ok

daniel C. 
Rating:
5.0

Everyone was give me a good service the truck arrived a little later than I expected but everything was great with the truck thanks for the great service

gilberto L. 
Rating:
1.0

Después de largo rato de espera llego el señor ,ni siquiera saludo . Al parecer no estaba de tan buen humor.

Noel C. 
Rating:
1.0

To whom it may concern I disagree with the gas charges. I was told that the truck had a 1/4 tank and as the picture shows when I got the truck was not so I put a $10.00 of gas on the truck and I didn't used it all, leaving more gas that I was left with, as the picture also indicates, as per miles left on the tank When I returned 3 hors later as per my 4 hours contract, no one was in the office to explain the gas issue, so i left the key on the key box outside of the office. Please return the fuel charge to my credit card asap Thanks Jose

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Shaun B. 
No reviews have been submitted for this location.

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