Customer Reviews for Postal Center
(U-Haul Neighborhood Dealer)

1,275 reviews

15192 SW 137th St Unit 4   Miami, FL 33196

(305) 221-2134

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 6 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(305) 221-2134

15192 SW 137th St Unit 4
Miami, FL 33196

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 6 pm
  • Sun: 9 am - 4 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excelente

gilberto V. 
Rating:
4.0

Customer did not leave a comment.

Gilmar R. 
Rating:
5.0

Customer did not leave a comment.

Carlos O. 
Rating:
5.0

Customer did not leave a comment.

Janis T. 
Rating:
3.0

Customer did not leave a comment.

Diana B. 
Rating:
5.0

I could not suggest anything more than staying open longer but that wouldn't be fair. Thank you for your service.

KEDRICK J. 
Rating:
5.0

Customer did not leave a comment.

Ivana B. 
Rating:
5.0

Quick and simple . In and out.

Venancio N. 
Rating:
5.0

Customer did not leave a comment.

Christian B. 
Rating:
5.0

Customer did not leave a comment.

Jorge G. 
Rating:
5.0

Customer did not leave a comment.

Samuel E. 
Rating:
5.0

Pedro was very helpful. Friendly and helpful location

PREET J. 
Rating:
5.0

Customer did not leave a comment.

Alex R. 
Rating:
4.0

Service was good: employees had my reserved truck and were able to quickly get me the key. One thing I didn't like was the truck only had 1/8th tank of gas, which is very inconvenient. I expect at least 1/4 of gas when I'm renting a truck or car so that my first stop with the truck is not a gas station. But the truck was clean and I could tell it was well-serviced.

Mohannud M. 
Rating:
5.0

Very easy process. Just sign and drive. Really impressed with the efficiency.

Rafael F. 
Rating:
3.0

Gas on vehicle was not right. Different from what it actually was.gave a vehicle with an empty tank, and paper was 1/4 tank. Was told they will change it to the right amount.

Santiago A. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Elias S. 
Rating:
5.0

nothing in this location, but in the 1800 go uhaul you need to improve customer service skills.

Juan C. 
Rating:
3.0

Customer did not leave a comment.

Yusimiley B. 
Rating:
5.0

Pase por varios estados gracias a Dios no tuvimos ningún problema

Mindrey G. 
Rating:
2.0

Customer did not leave a comment.

CAROLYN C. 
Rating:
5.0

Customer did not leave a comment.

JORGE M. 
Rating:
5.0

Customer did not leave a comment.

elisabeth M. 
Rating:
5.0

Customer did not leave a comment.

Cesar S. 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Very nice people to deal with

manica R. 
Rating:
4.0

Please try keeping pick up location closer to customer address. Let's talk about five miles please and thank

Camille C. 
Rating:
5.0

Customer did not leave a comment.

Jeremy I. 
Rating:
5.0

Customer did not leave a comment.

Karl S. 
Rating:
5.0

Customer did not leave a comment.

Edgar A. 
Rating:
3.0

Customer did not leave a comment.

Chad D. 
Rating:
3.0

Return lot wasn't clearly marked as there are two lots with uhauls and the office hours on Sunday are early so there wasn't anyone to ask which one to return the truck too.

Andre P. 
Rating:
5.0

Customer did not leave a comment.

bctropicals J. 
Rating:
5.0

Customer did not leave a comment.

Jorge O. 
Rating:
5.0

Customer did not leave a comment.

Milagros R. 
Rating:
5.0

Customer did not leave a comment.

Carlos B. 
Rating:
5.0

Customer did not leave a comment.

Moises M. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRA O. 
Rating:
5.0

Very professional and courteous service.

Geovanny L. 
Rating:
5.0

Customer did not leave a comment.

Eduardo G. 
Rating:
5.0

Customer did not leave a comment.

Towanda H. 
Rating:
5.0

Customer did not leave a comment.

Andres A. 
Rating:
5.0

Customer did not leave a comment.

Freddy G. 
Rating:
4.0

Needed to clean the steering wheel and drivers area. Very filthy grime and sticky.

Joseph K. 
Rating:
3.0

Negative overall experience. Staff respectful, the problems were that I had to go to several locations to get the vehicle & once I got vehicle I had to return it because it kept shutting off several times & running very poorly; lost a complete work day & had to pay $300 for 2 workers that didn't work. Called to report problem, returned unused vehicle with additional 1/2 a tank of fuel that I couldn't use & was told I would get reimbursed & 100% refund; when I received return confirmation I was charged, not refunded. After years of being a satisfied U Haul client, this has been my only negative experience. As stated above, all of the U Haul personnel I had interaction with were respectful & tried their best to assist. Looking forward to reimbursement & refund. No problem in continuing to be a U Haul customer.

Enrique R. 
Rating:
5.0

Customer did not leave a comment.

carlos A. 
Rating:
5.0

Customer did not leave a comment.

Elias S. 
Rating:
4.0

Customer did not leave a comment.

Corey G. 
Rating:
5.0

Customer did not leave a comment.

Kimberly M. 
Rating:
5.0

Customer did not leave a comment.

HEBERTO V. 
Rating:
5.0

Great customer service.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

Miguel M. 
Rating:
5.0

Customer did not leave a comment.

ILEANA V. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

Customer did not leave a comment.

SIMON L. 
Rating:
1.0

The van had a hole in the roof that caused water damage to my personal belongings. The hole was patched with a sticker, the hole had rust so it's definitely been there a while. Very shameful and lacking of morale standard.

Shane Q. 
Rating:
5.0

Customer did not leave a comment.

Jetaleen R. 
Rating:
5.0

Great customer service. Fast.

Daniel M. 
Rating:
5.0

This location has better customer service than the 1800 UHAUL. The employees at this location are very professional and courteous unlike others, I will go out of my way when ever possible for this location. I rate them 10 out of 10. thank you.

Juan Carlos C. 
Rating:
2.0

Cleaner vehicles, appropriate sticker for damage, cars smell like a big cigarette

Ricardo C. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO A. 
Rating:
5.0

Customer did not leave a comment.

Juan Carlos C. 
Rating:
5.0

Customer did not leave a comment.

Mario M. 
Rating:
5.0

Very friendly and accommodating to my needs.

Orlando O. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Luis M. 
Rating:
4.0

The location itself was good, close to home. Gentlemen there was helpful and was able to find my husband and I the truck we needed for a small house project. The U-Haul itself was disgusting. You would think after such a treacherous pandemic that companies would care more about this type of stuff but wow. Most dirty U-Haul I've ever been in. I even took the initiative of at least cleaning the seats and things we would touch with my disinfecting wipes. At least the next person will have a fairly clean seat to sit on.

Joshua T. 
Rating:
5.0

Customer did not leave a comment.

HERBERT R. 
Rating:
5.0

NA

Efrain L. 
Rating:
3.0

Customer did not leave a comment.

Guy-Alex V. 
Rating:
4.0

Customer did not leave a comment.

daniel R. 
Rating:
5.0

Customer did not leave a comment.

Pablo D. 
Rating:
5.0

All good

ALBERTO S. 
Rating:
5.0

Customer did not leave a comment.

Heriberto G. 
Rating:
3.0

Call customer service to get a detailed receipt spent two hours waiting on the phone just get a sales rep that could not answer any of my questions your app an web site are useless for this regard it doesnt make sense in time and age.

Orlando F. 
Rating:
5.0

Customer did not leave a comment.

Maria P. 
Rating:
3.0

A bit impersonal.

Jon K. 
Rating:
5.0

Customer did not leave a comment.

Heidy H. 
Rating:
3.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

I had wash the truck it was dirty now it's clean for the next customer every thing else was good I will rent again I need a discount .

CHARLIE A. 
Rating:
3.0

Customer did not leave a comment.

Jose T. 
Rating:
5.0

Customer did not leave a comment.

LUIS C. 
Rating:
4.0

Customer did not leave a comment.

Ata M. 
Rating:
5.0

Customer did not leave a comment.

Iris L. 
Rating:
1.0

Incorrectly charged me for damage to the vehicle

Jimmy G. 
Rating:
5.0

Wonderful customer service. Very professional. Thank you very much. Highly recommended. Thanks!

Ernesto P. 
Rating:
5.0

The windshields were broken.

Lorena C. 
Rating:
5.0

Excellent

Andres G. 
Rating:
5.0

Customer did not leave a comment.

HECTOR T. 
Rating:
5.0

Customer did not leave a comment.

MARIETA A. 
Rating:
5.0

The man that assisted us was simply outstanding

Mary B. 
Rating:
5.0

Awesome customer service in and out fast

nelson C. 
Rating:
5.0

Customer did not leave a comment.

Victor A. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO P. 
Rating:
5.0

Customer did not leave a comment.

danielle O. 
Rating:
5.0

100% satisfied. Nothing to improve

Javier G. 
Rating:
5.0

Muy buena atención ,lo recomiendo

Cristal R. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Perfecto

moises r C. 
No reviews have been submitted for this location.

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