TRACEY S.
Customer did not leave a comment.
Customer Reviews for Postal World
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Postal World
KEITH N.
Mr. Claude Z. Is the man to go to when you need to rent a moving truck etc. Caring, very knowledgeable, professional!!! Who took care of my daughter when she was in need of help in finding the best size truck to use and price range. He also informs us how all the fees work and the information she needs to know. Unlike other places where you have to ask the right questions and ask for paperwork. Best way to go to In town!!! Postal World 11985 Pellicano Dr Ste G El Paso, TX 79936
OSWALDO G.
Truck Pick up appointment was 10 am, Office did not open until 10:25 am. I arrived at 9:40 and waited along two other customers.
Jeremy V.
Not a good experience when the truck that was rented was dirty inside the cab and inside the bed of the truck. Spoke to the customer service representative at the location and no deduction was made on the rental after I cleaned it up after picking it up after hours.
Christina B.
They charged me to use the dollie but they put one in the truck I rented
Daniel R.
Excellent service. The best service I've ever had renting trucks. Thanks
TERESA W.
Great help and great service. Friendly and courteous.
Manuel M.
Awesome customer service will definitely use this location again
michelle M.
Awesome customer service will definitely be back ????
JON L.
Very friendly and fast customer service. Would highly recommend!
Hunter H.
I have used uhaul many times and never had a problem. This location was closed upon arrival for my pickup at 10:00 and I waited 45 minutes for someone to show up. They were suppose to open at 10:00 mind you. The truck was not clean or well kept.
David N.
The whole process was wrong. I was charged like 80 miles when I used it for maybe 15. It took days and I only got one follow up. I never found out what the resolution was in the end until I got an email with my receipt Over all it was a very bad experience. I regret going to this location.
SUIZETTE M. Z.
Great customer service... will definitely be back!!!
jose G.
This is a ups store with u haul trucks. Gentlemen was busy working with others. Next time I'll go to a u haul store. Nothing against the gentlemen at the store. It's just he had more to do then rent trucks
rebecca W.
Continue with the great customer service!
Jezabel O.
Be on time for scheduled appointment. Attendant was one hour late. The truck was extremely dirty with a strong odor of cat urine. Attendant was notified via phone call. Nothing was done about it. He just said he would notify uhaul. I had to wash the truck in order to use it
eric R.
A+++
Maria R.
The Saturday schedule says that they open at 10 am and it was almost 11 am and it was closed and it does not have a phone number written down outside at the door to mark and know what happens. It was very uncomfortable and there was another person waiting in his truck for them to open.
JAmes P.
Excellent service!
Xavier P.
I would make sure there is clear communication between the store and uhaul because I was charged for two additional days even when I returned the vehicle same day.
Miguel C.
I tried turning in the truck through the website, but I couldn't get past the location question. I notified the office manager with texts and pictures of dashboard.
Marivel C.
Friendly and knowledgeable service
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