Very easy to pick up and drop off. The truck was very clean and ran great. Will definitely look at this location next time I need to rentNorberto O.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in El Paso, TX 79936
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Customer service at Its Best!!!GRISELDA R.
Extremely rude when I arrived to return the U-Haul. He was sitting at his desk on his phone and when I approached to tell him I was returning the truck he said "I'm going to have to do that tomorrow because I'm about to close" I told him I had already done the return over the phone & I was just dropping off the equipment. He then said "oh ok well I'll still have to complete the process tomorrow". I dropped off the truck at approximately 5:30pm the locations hours are 9am - 6pm.Alma C.
The people at this location were very professional, both on phone and in person.CESAR R.
We waited 30 minutes after the posted opening time to return the truck. After determining that no one was coming we left a note and keys in the drop box. We were then charged the after hours fee for this inconvenience. Had I know that our morning would have been wasted and we would have been charge for the incompetence, we would have dropped the truck last night and saved our selves the trouble. We were moved to an inconvenience location and charged and extra fee, can't say I will recommend or use UHaul again.ROY C.