Customer did not leave a comment.JOSHUA W.
Customer Reviews for Powerhouse True Value Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had people to help me move coming to my house at 10am. I reserved the Uhaul 2 weeks early. The first location given had plenty of trucks but no one worked there and no one ever answered the phone. Not even the ability to leave a message. Called the scheduler and was given a second location 3 days before my move. The day of pick-up that location didn't have a truck available. Was sent across town to a 3rd location. Powerhouse took care of me but not until after the hassle with Uhaul.Jeffrey F.
They have great customer care service I highly recommend this Uhaul company thanks so muchARMAR M.
Customer did not leave a comment.Rondy W.
No improvement needed!JIMMY S.
Easy pick up and drop off. Service was great very friendly.DALENA S.
Customer did not leave a comment.BRANDIS B.
Charge me more money than reservation rude attitude and defected equipmentCORY W.
Everything very goodThomas M.
It was a little frustrating that all the parts and equipment we had rented was not avalaible at the same facility. It was 3 minutes down the road. Customer service to me would have been someone else going to pick it up for us rather than my husband having to do that the morning of our drive. Otherwise everything else was fine.Alexandra B.
Customer did not leave a comment.Angel N.
Customer did not leave a comment.ASHLEY H.
Customer did not leave a comment.INDRA A.
John and the staff at this location were very friendly and helpful. There was a problem. With ants in the truck and I mentioned it to John and before I could get back home he was on the problem... So for Excellent customer service and I will be using and referring this location to.everyone.KATINA H.
Customer did not leave a comment.Elizabeth W.
Had problems with my personal vehicle and needed to drop the u-haul trailer off in a different location then planned. He knew we were in a hurry to get back to the mechanic and was fast and helpfulROBERT F.
Customer did not leave a comment.TONY O.
This location was great! The overall experience was terrible!!! We had to deal with an Albany Ga store to rent an additional truck and it was bad! Also, there should be some kind of explanation about reserving a vehicle not meaning you actually will be able to get that truck!Mary R.
Customer did not leave a comment.LOUIS C.
Customer did not leave a comment.JIGAR P.
Customer did not leave a comment.DAVID T.
Customer did not leave a comment.CRYSTAL C.
equipment was ok ... not perfectly clean, it was an older trailer ... back door had some rustRAFAEL M.
Customer did not leave a comment.lyn C.
Customer did not leave a comment.CHARNELL G.
Customer did not leave a comment.Kenneth H.
I booked a week in advance and uhaul sent me to 3 different locations after that 3rd location they had the trailer. I had to pay for an extra day because they couldn't take it back on Sunday and i was unavailable on Monday. The experience with uhaul was terrible.JACOVIVAN T.
If I give back a full tank which it wasn't given to me with the mileage over my estimate (which was the equivalent to the gas price) should have evened out exchangeDEL-DELKA R.
Customer did not leave a comment.JOHN D.
Well....I picked up the uhaul on Saturday and could not return it until Monday because not only is the location closed on Sunday it was gated and I could not return it when it was scheduled with that being said they charged me double needless to say I will not rent at that location ever and will more than likely not rent from uhaul again.Contessa J.
Customer did not leave a comment.Bryceton M.