Customer Reviews for Prattville Mini Storage, Llc

18 reviews

707 Sheila Boulevard   Prattville, AL 36066

(334) 277-1000

Office Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(334) 277-1000

707 Sheila Boulevard
Prattville, AL 36066

Services at this Location:

Office Hours

  • Mon-Sun: 24 hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

There isn’t anyone on staff at the facility and if you call, no one answers the phone. If you leave a message, no one will call you back. I had to just abandon the storage unit after repeatedly calling, emailing, and texting because there wasn’t anyone to tell I was moving out. A month later, I got a threatening letter demanding payment. I wrote back to them what happened and I finally got a text confirming my move-out and an apology. The apology was a nice gesture, but come on, answer the phone or at least return the phone calls!

Sheila L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARBYS R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher S  |  Overall Experience 
Rating:
5.0

A little pricey- my only complaint.

Shani R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Uri R  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

TJ's P  |  Overall Experience 
Rating:
1.0

Charging me a months rent for 3 days is ridiculous.

Jacob B  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Brittney T  |  Overall Experience 
Rating:
5.0

Did everything over the phone, I think her name was Christy, sorry if this is wrong, she was great . The facility is great just what I needed.

Debbie C  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Tannis Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stafford S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian L  |  Overall Experience 
Rating:
5.0

This was our second “multi year” rental with y’all. Both times y’all made it easy! Will come back in the future if necessary. Thanks for everything!

JOHN W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES K  |  Overall Experience 
Rating:
5.0

Unit did have more than average dirt and debris on the floor- we brought a blower and cleaned it up some, but all went extremely well other than that!

Tip T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob C  |  Overall Experience 
No reviews have been submitted for this location.
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