Good service
RAUL T
Customer Reviews for Precision Autocare
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a sketchy lot with a visibly high owner.
Joe KReally nice guy, very helpful would definitely come back if needed
Ruben GHours are not convenient for rental. I was over charged for the rental. Had to call customer service to get a refund.
Joe DThis location is great. Very fast processing paperwork and very helpful. I highly recommend them
Mark CWhile the experience was generally ok, it would be much better if your trucks had backup cameras. Also, the light in the cargo area of the truck only stays on for a few minutes.
CHRISTOPHER MEl peor servicio
Norman RSuper fast service. Located close to me. Friendly service!!!
JOSE DFaster Internet
ERIC VNothing, keep up the good work.
RICARDO NScary location Wasn't sure he attached the trailer correctly. Pulled over after rleaving to be sure it was secure. The office was a dilapidated travel trailer in deserted lot with a fence. Pulled up and couldn't tell if it was a U-Haul location or a juck yard. The equipment was fine but the pickup location was really sketchy.
Kelly CThe UHAUL representative was genuinely very nice. He got the job done
MARK RNo issues
HUGO LAlan did a great job helping us
EDWARD AOther UHall rental locations give a 4 hour grace period for returns.
BENITA BSuper easy and quick in and out. Very Nice guy.
TAMARA LThe truck was clean and ran well, but it was out of gas, and unfortunately, the tow dolly had a defective tie-down strap that completely broke off and our truck came loose in the middle of the I-15 freeway (we didn’t know the strap was detective until it snapped)! This oversight by U-Haul and lapse of equipment maintenance could’ve caused a serious accident. As it was, it created a massive traffic jam on the highway to Las Vegas, impacting hundreds of motorists, and damaged the truck we were towing. It took the tow truck driver hours to free our truck from the damaged tow dolly. It was a terrible experience that could’ve been avoided if the equipment had been properly maintained.
ANDREW SAll good!
HERNAN VI was satisfied with the experience and I will rent from uHaul again but would like more location choices to pickup my rental. The availability at my local rental location was limited and so I was put in a situation that added unnecessary mileage.
JANICE BFriendly and welcoming, great job!
STEPHAN GService was on point as always @ this location
DERRICK TFriendly and comfortable with all
GONZALO MSales associate was super nice and helpful....but compared to other U-Haul locations the truck wasn't as super clean as usual...this is not a glossy location/tight operation but it gets the job done....
JEFFREY RThe car dolly I rented that I didn’t use was not properly working with the turn signal system. I reserved a one way trip and didn’t use it because my vehicle was not functioning that the car couldn’t go neutral and they helped me get a lower rate since it was an in town use. But many hurtles later was that done
JULIO RThe vehicle I rented required a wheel alignment, as the steering wheel was uneven. I returned to the location to exchange it, but there were no replacement vehicles available. Due to an emergency move, I was unable to reschedule and had no choice but to drive several miles in an unsafe vehicle, jeopardizing my safety. This experience was extremely inconvenient and unacceptable. I will not use this location again and cannot recommend it to others. I expect to be compensated for the inconvenience and the risk to my safety.
TIFFANY FMy truck smells of gas. I thought I had a fuel leak. The attendant was hard to contact. When he finally answered my call he advised tat the last renter ran out of gas and had spilled gas inside the truck. My throat is still hurting and my face has broken out due to the irritation.
MONICA DHave the right address
LESLIE Hthe attendant was very friendly and helpful
FRANK CEntry gate closed and locked during business hours. Big dog poop scattered around. Kept wondering if a junkyard dog was lurking somewhere. Trailer built-in jack system inoperative. Left rear tire required frequent stops to air up.
CHARLES CFor your own safety DO NOT USE THIS PLACE, the office is a trailer that stinks horribly like weed. They locked the gate preventing me to leave, let two dogs loose after I went back inside again to take pics of the trailer. I had to call the police. It is a very sketchy and dirty place.
LETICIA RVery professional and excellent customer service and highly recommended to all my friends and family, thumbs up ! 👍
Dino C…
JOSE CGood
Juan CThis is a very professional outfit I have rent it from this location several times and the professionalism has always been consistent"
TOLOR GYour On-line system STINKS! It took more than 30 minuttes to check in, and more than 45 minutes toi return it!!! The conection kept dropping, I had to start over MANY TIMES and it was just a VETRY FRUSTRATING Experiance! I will never use your "On Line" service AGAIN! Youshould PAY ME MONEY for using such an AWFUL PRODUCT!!!
Morris FAlways so helpful and great service
Susana GLocation was hard to find and no good parking. Allen was very helpful and courteous.
Stan RThe location made me a little uncontrollable but the Rental Representative was very nice and got us in and out very quickly.
CAROL DDid not receive help from personally, drop off was done after hours.
Andrei HBigger sign for the address
evelyn gThe gentleman there is always professional, courteous, knowledgeable. I usually make my reservation online and he is prepared and informed. I don’t have to worry abut anything. He hooks up the trailer at pickup and uncouples it when returned. He is a pleasure to deal with.
Steven LRemove this drop off location from your options. Unsatisfactory drop location and conditions for a non-personnel location. Horrible drop parking options. I will not use this location and will not likely use U-Haul again as a result of the level of difficulty at the drop site.
Bradley BOperator was perfessional and helpful "
TOLOR GJust keep the low rate price,,and add more promotions from time to time
Andres IBeen here twice! The guy that runs the place is always helpful, courteous, informative and I definitely out of most of the local uhaul places this is the best. They always have stock of rental vehicles as well.
Moniec HStaff was friendly and very helpful. I felt relaxed as everything was explained. I will definitely be using them again. I will recommend my family and friends.
barbra bAlways the best service here at Precision!!!! Allen is the best!!! A+++
JOSEPH ANot good service there at all
Rita GVery professional operation"
Tolor GQuick and easy
Madison wThe gentleman who helped me was nice.
Shaquana OThere was no personal at the pick up spot . He was very rude . He was late 40 minutes . He had me walking back and forth to the wrong truck . Very unprofessional and rude . There was no office, you have to stand outside the whole time .
Ivonn MWell maintained trucks.
KYLE PMaintained yes. Clean not so much. At least a good wipe down when it has dust buildup. Welcoming. Great customer service. Will definitely recommend.
Sandra FThe trailer was very dirty on the outside. The back door was hard to pull down because it got stuck in the track. The lights were not secure and I had to put one back in its rubber frame and push it back in the hole. It stayed until I returned the trailer.
Richard MQuick and friendly service!!!!!
Chris PVery good service
VICTOR T