Customer Reviews for Precision Autocare
(U-Haul Neighborhood Dealer)

817 reviews

38241 6th St E Ste D   Palmdale, CA 93550

(661) 273-7213

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(661) 273-7213

38241 6th St E Ste D
Palmdale, CA 93550

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Keep it the same.

siro B. 
Rating:
5.0

Customer did not leave a comment.

Renee A. 
Rating:
5.0

Great place and the worker was very helpful

westlee B. 
Rating:
1.0

My 19.99 purchase turned into 90 dollars and I only had it for 2 hours driven literally 25 miles.

LaTosha T. 
Rating:
5.0

Customer did not leave a comment.

Chanelle Q. 
Rating:
5.0

You,re doing good. Keep it like that.

Edwin V. 
Rating:
5.0

Super nice folks. They always have the vehicles we reserved ready to go when we show up. Always a pleasure to rent from them!

Carol R. 
Rating:
5.0

Excellent customer service

Ana D. 
Rating:
5.0

Excellent

LARRY J. 
Rating:
2.0

The owner of the location was not too personable nor welcoming. There was a potential customer ahead of me, and I heard the owner say "Go to the Chevron gas station, and you'll find someone that can speak Spanish - not here [expletive]. When it was my turn to be helped, the questionnaire-exchange were definitely one-worded responses. I would prefer not to do business at this specific location again.

JOSE B. 
Rating:
3.0

The place is ok during the day.

Elisa E. 
Rating:
3.0

The truck didn't have the pads I ordered but it was easy to find, clean and ready to go.

RANDY S. 
Rating:
5.0

Wonderful service !!

Samantha W. 
Rating:
4.0

Very pleasant and great customer service. And the truck was ready to go when I got there

Jodi J. 
Rating:
5.0

Customer did not leave a comment.

william R. 
Rating:
4.0

Overall great experience and customer service!

BRANDI M. 
Rating:
5.0

Customer did not leave a comment.

Edson A. 
Rating:
2.0

🤨

norma G. 
Rating:
4.0

Customer did not leave a comment.

Juan E. 
Rating:
5.0

I rented a tow dolly, the gentleman at the counter quickly set everything up and I was on my way, the equipment worked great, I highly recommend this place to anyone.

Gustavo M. 
Rating:
5.0

Great experiment I had with this business and there customer service was amazing!!! I would definitely come back here again!!

DeJean D. 
Rating:
2.0

I was gonna pay with cash but the guy said if I pay with cash I have to give a deposit, so I payed with card and then he told me was gonna charge 30 miles if I go under 30 miles it was gonna be cheaper but If I went over 30 miles it was going to be expensive, so then he charged 100 dollars I felt robbed so then the next day I asked why I got charged 100 dollars to another guy and he said cause I payed with deposit and I never payed with deposit. I feel robbed very very robbed..!!

Laura G. 
Rating:
1.0

Customer did not leave a comment.

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

Flor N. 
Rating:
3.0

Customer did not leave a comment.

Stephen H. 
Rating:
1.0

Not organized n dirt parking. Shares the property with other car repair shop and they get mad if you park on their side.

Javier H. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

I cannot think of any way you could give better service. The gentleman I was dealing with could not have been nicer.

francine L. 
Rating:
5.0

Customer did not leave a comment.

Jaime B. 
Rating:
5.0

I did t realize they would be closed when I returned it during normal hours but all was pretty easy to handle on the app.

DAVID C. 
Rating:
3.0

I missed my reservation time, but the gentleman there worked it out and was still able to rent me the truck I needed

tammy T. 
Rating:
4.0

Got in and out super fast.

Donovan J. 
Rating:
5.0

Customer did not leave a comment.

Latanya D. 
Rating:
5.0

Great customer service highly recommend this location

Dudley J. 
Rating:
5.0

Customer did not leave a comment.

Devon D. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
3.0

Customer did not leave a comment.

arthur C. 
Rating:
5.0

Happy customer. Had my reservation ready @ 8 am as I requested.

Anna D. 
Rating:
5.0

Everything went smooth and Perfect!

tashanna C. 
Rating:
1.0

I was following the app info for returns, and parked the truck inside the gated area in a parking spot against a wall not obstructing access. As I took pics, middle aged, African American man drove up in a white pick up, visibly angered, got out of the truck and yelled at me to move the truck out in a hostile attitude. I told him I was following online directions and he loudly told me he was the owner. The guy was needlessly aggressive, and told to put the truck on the street. For a moment, I thought he was going to get physical with me.

DIOMEDES O. 
Rating:
3.0

Customer did not leave a comment.

karsty S. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
1.0

Customer did not leave a comment.

hoffman J. 
Rating:
5.0

Customer did not leave a comment.

servelio C. 
Rating:
1.0

They were very rude an the got over on me

Regina L. 
Rating:
5.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

Nicolas T. 
Rating:
5.0

Customer did not leave a comment.

Alfred S. 
Rating:
3.0

Customer did not leave a comment.

Mariano B. 
Rating:
5.0

The Service Provided was Excellent.. Keep up the good work...

semage P. 
Rating:
5.0

My experience at this location was excellent received prompt and professional service immediately.

KEN S. 
Rating:
5.0

Excellent service

corbett M. 
Rating:
5.0

Customer did not leave a comment.

Jose T. 
Rating:
5.0

Customer did not leave a comment.

Jose T. 
Rating:
5.0

Customer did not leave a comment.

Jochen P. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
4.0

Customer did not leave a comment.

Cleveland W. 
Rating:
5.0

Customer did not leave a comment.

Morris F. 
Rating:
5.0

Air freshner

Morris F. 
Rating:
5.0

Customer did not leave a comment.

elisa M. 
Rating:
5.0

Nothing everything was good

Luis Z. 
Rating:
5.0

Good Customer service

BENJAMIN I. 
Rating:
5.0

Customer did not leave a comment.

Felarence S. 
Rating:
4.0

After major screw up when picking up truck (after getting confirmation that was accurate), the gentleman suggested we start all over and re-did our agreement. He kindly did not charge for the appliance dolly or the pads. We did however have to out fuel in before using the truck and returning it. I think this vehicle that was promised to us at 8a should have been "ready to go," without the hassle it became, but what can you do when you are there and have to suck it up. You guys at Precision Autocare need to get your act together. The older black gentleman was very accommodating to my brother who picked up the truck.

Colleen O. 
Rating:
4.0

Just surprised to find out place close at 11:00 A.M

sam Z. 
Rating:
5.0

This was the easiest, fastest and most hassle free rental experience that I have ever had. The man who rents U-Haul equipment at Precision Auto in Palmdale has it down. From the time I drove into the lot until I was done with doing all the rigamarole sign up and the hookup of a trailer was less than 10 minutes, and I had never been there before It was very impressive.

Gerald W. 
Rating:
5.0

Customer did not leave a comment.

Lynnette N. 
Rating:
5.0

Good and fast service. Awesome guy on charge of this U-Haul location.

Jose C. 
Rating:
5.0

Keep doing what ur doing

Vicente M. 
Rating:
5.0

Friendly and helpful

Silvia O. 
Rating:
3.0

The location is not well labeled, and the rental portion is all the way at the back of the property. The gentleman that ended up helping me was extremely friendly, but he was the 3rd or 4th person I interacted with after entering the property.

Jacqueline R. 
Rating:
5.0

Customer did not leave a comment.

Paula L. 
Rating:
5.0

Customer did not leave a comment.

Paula L. 
Rating:
5.0

Customer did not leave a comment.

Rose W. 
Rating:
5.0

Service was amazing!

Lia G. 
Rating:
5.0

Customer did not leave a comment.

Angela S. 
Rating:
5.0

Customer did not leave a comment.

Maritza E. 
Rating:
3.0

The van was not clean inside. The windshield was not clean on the inside. Spilled soda or other drink fluid in the cup holders. Some trash and receipts from previous users around the drivers compartment. We cleaned and sanitized the inside before we loaded up and set off. The location was acceptable and they were there on a Sunday when we returned back to Palmdale early from our scheduled trip.

Wayne G. 
Rating:
3.0

The van ran well and the process to rent, check out and check in was great. The personnel were friendly and very helpful. The van's interior smelled bad and was not clean. The exterior need to be washed.

Donald P. 
Rating:
3.0

Customer did not leave a comment.

Emiliano T. 
Rating:
3.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Julia S. 
Rating:
5.0

Customer did not leave a comment.

scott M. 
Rating:
5.0

Customer did not leave a comment.

corbett M. 
Rating:
5.0

All was superb!

andrew C. 
Rating:
5.0

The employees here were very nice.

Christine R. 
Rating:
5.0

Customer did not leave a comment.

DUDLEY J. 
Rating:
5.0

Customer did not leave a comment.

DUDLEY J. 
Rating:
5.0

I am not happy with over charge I got my price was 80 and I ended paying 200 dollars more, I tried inserting the miles the truck had and it said that it was lower than what I starte with and that was the mileage that showed.

Carla L. 
Rating:
5.0

Customer did not leave a comment.

Jose F. 
Rating:
5.0

Customer did not leave a comment.

Dudley J. 
Rating:
4.0

Customer did not leave a comment.

Yashonda M. 
Rating:
5.0

Customer did not leave a comment.

Lloyd R. 
Rating:
5.0

Great customer service

Dudley J. 
Rating:
5.0

Representative very professional, fast and courteous service. Great rental experience. This was my second time renting here. Thanks

Jozette F. 
Rating:
5.0

Gay whorkin fast then i think.thanks

HAYK A. 
Rating:
5.0

Customer did not leave a comment.

Niya M. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
2.0

Customer did not leave a comment.

jerry M. 
Rating:
5.0

Good

Arsen A. 
No reviews have been submitted for this location.

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