Customer Reviews for Precision Autocare
(U-Haul Neighborhood Dealer)

675 reviews

38241 6th St E Ste D   Palmdale, CA 93550

(661) 273-7213

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(661) 273-7213

38241 6th St E Ste D
Palmdale, CA 93550

Services at this Location:

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sheri S. 
Rating:
3.0

Customer did not leave a comment.

Arnoldo C. 
Rating:
5.0

They were awesome best experience ever

Seandra C. 
Rating:
2.0

Communication skills were poor. I have don't many contactless pickups since covid has occurred. I began the process as I have done in the past. As I was a man approached and stated we could not enter the lot as he was assisting someone else. I followed them to their office location. I inquired with them the process as it was contactless and I was confused. They stated do whatever contactless instruction were for Uhaul. I stated it asks for us to locate the vehicle, he said go ahead and find the truck. As I do and return to the office he hands me the keys and says take the truck. I proceed to leave and finish by doing the milage and images of damage on the truck before leaving another man approached and stated I could not be back there and since I had an issue they would cancel my reservation. I was confused and upset. I asked what the problem was? He stated I wasn't allowed on the lot and since I had an issue I could go else where. I asked again what they were pertaining too. They said their employee told them I was already told not to be on the lot and I had a problem. I informed this man the situation and how I have used co tactless before, I was approached by the employee followed them to the office. I inquired what their contactless procedures were and why I was being stopped? They told me to follow Uhauls instruction and that meant locating the vehicle and he said I could. Once I did he handed me the keys and said I could leave. So and now I am getting ready to leave as I am taking pictures of the truck and scratches before I leave and you have now stopped me. So my question is now you are canceling my reservation? He stated this is not how it works, Hurry up and finish with your pictures and take the truck for your reserved time I will contact Uhaul. Definitely better Communication skills and customer service skills.

Susan N. 
Rating:
5.0

keep up the great work!

LAURA G. 
Rating:
3.0

Customer did not leave a comment.

Jaclyn G. 
Rating:
5.0

Pick up and return were a breeze. Thank you.

Alfred S. 
Rating:
5.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Customer did not leave a comment.

Carlos S. 
Rating:
5.0

Customer did not leave a comment.

Neal H. 
Rating:
5.0

Great customer service definitely would recommend

Luis M. 
Rating:
5.0

The truck was relatively maintained. There were a couple of things that we let them know about.

Jennifer C. 
Rating:
5.0

amazing service

Anna B. 
Rating:
5.0

Customer did not leave a comment.

Leonor G. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Carolyn B. 
Rating:
4.0

Customer did not leave a comment.

Pamela C. 
Rating:
2.0

The employees were nice but felt unsafe at this location.

James S. 
Rating:
5.0

Don't get lost because they charge you for every mile you go over.

Oscar G. 
Rating:
5.0

Customer did not leave a comment.

Jacob E. 
Rating:
3.0

I reserved the van for 7:30am and THE VAN WAS NOT OUTSIDE FOR PICK UP. I called Uhaul and they said the facility wasn't told they had an early pick up scheduled. I had to wait for the place to open up before I could rent my van. Defeats the purpose of an early reservation, don't you think? Then on the mobile check in the photos of the vehicle weren't even the vehicle I was renting. The photos in the selection was a pickup truck and I was renting a van. I tried to upload new photos and couldn't. When I returned the truck the process was simple enough.

Carla C. 
Rating:
5.0

Customer did not leave a comment.

Carlos Q. 
Rating:
5.0

Customer did not leave a comment.

jack D. 
Rating:
5.0

Customer did not leave a comment.

Rene Z. 
Rating:
5.0

Great service

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Kamal A. 
Rating:
4.0

Customer did not leave a comment.

Rafael V. 
Rating:
5.0

Customer did not leave a comment.

Eva A. 
Rating:
4.0

Customer did not leave a comment.

Sean T. 
Rating:
5.0

Allen was very professional and courteous

farris T. 
Rating:
3.0

The attendant was NOT wearing a mask at all.

Manuel C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Friendly and took care of me quickly.

Gilbert G. 
Rating:
3.0

Right tail light and blinker did not work, the salesman said oh well your good to go, since it's hard to get a trailer in California we took it

SANDRA B. 
Rating:
4.0

They need nore help

HOWARD B. 
Rating:
5.0

The service is excellent! This is the best service I had in a long time. Thank you for having a great customer service!

Rolando A. 
Rating:
3.0

Customer did not leave a comment.

Carolyn B. 
Rating:
2.0

Customer did not leave a comment.

Curtis F. 
Rating:
4.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

TATIANA ESTELLA C. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Quick and easy check in/out. Polite service. Vehicle clean and maintained well.

bianaca G. 
Rating:
5.0

Very nice and friendly location

Beatriz B. 
Rating:
5.0

Customer did not leave a comment.

rosemary O. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

Paige M. 
Rating:
3.0

Customer did not leave a comment.

Ayla S. 
Rating:
1.0

They reschedule me for both reservations at two diffrentocations after the fact, drop off didnt want to take both of my rentals for some reason, spent over 4 hours on the phone the last 5 days, there were false charges off 500 dollars from your Texaa branch I had to inquire about amd correct. All of these things on top of the vast, long move change my mind about uhaul. I will never be affiliated with you and will continue to spread the news of my horrific experience with you verbally and through social media.

Mane V. 
Rating:
1.0

The truck ran horribly. Sounded like it had mechanical issues. The truck was filthy and smelled so bad it left my belongings with a horrible stench. I was quoted a much lower price when I made the reservation and then charged $150 over quoted price. I'd really like to talk to someone about this.

Joshua P. 
Rating:
5.0

Customer did not leave a comment.

Kyoungsun I. 
Rating:
5.0

Customer did not leave a comment.

Gustavo C. 
Rating:
5.0

I appreciate the way it was.Thank you though!

Tashanna C. 
Rating:
5.0

Customer did not leave a comment.

Laura G. 
Rating:
1.0

Location is a repair shop with junker cars and uninviting. The trucks and trailers are located next to cars in various states of disrepair. Very surprised by the condition of the location. The staff, however, was very efficient,

Stephen K. 
Rating:
5.0

Very helpful and polite

eric S. 
Rating:
1.0

Customer did not leave a comment.

Yessica C. 
Rating:
5.0

Just upset with the Nagis location they charged me 236 and haven't returned my money when I didn't even move the truck just turned it on roughly Ass well and no air so I cancelled it still don't have my money back

Esmeralda A. 
Rating:
5.0

Customer did not leave a comment.

juan A. 
Rating:
1.0

My original reservation was cancelled two days before scheduled pick up and I was instructed to change my pick up date, which wasn't an option for my situation, or travel far away to another location to obtain my reserved trailer. Had to travel over an hour away to a neighborhood dealer which was, for a lack of a better word, sketchy location to receive my reservation. Was not happy at all about the experience or treatment received on behalf of the customer service line or the pick up location staff.

Tim H. 
Rating:
5.0

Very smooth transaction. Speedy. Vehicle was clean and ready to go, drove very smooth.

JORGE V. 
Rating:
5.0

Customer did not leave a comment.

JEWELL N. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

everything it's fine

SAMUEL H. 
Rating:
5.0

Great costumer service

DUDLEY J. 
Rating:
3.0

Customer did not leave a comment.

Israel G. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND A. 
Rating:
5.0

Fast and friendly service. The guy in there was very helpful.

Petra C. 
Rating:
2.0

No dollies or furniture pads provided. Location is more than 50 miles from my home. In Greater Los Angeles, that is more than an hour in heavy traffic. I was charged for three items that I did not receive. Made move more difficult.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Alan is the nicest most respectful Gentlemen working at your: UHALL 38241 6th St. E, Ste# D, Palmdale, CA 93550 THANK YOU!

sandra S. 
Rating:
5.0

Thank you Allen !

Tim F. 
Rating:
5.0

Customer did not leave a comment.

dart Z. 
Rating:
5.0

Great customer service!!!

LOORE R. 
Rating:
2.0

They put the gas fuel amount at what they want and if you don't have the contract in your hand they put what the last person did but if they move those tricks around the fuel is not accurate so they should not email. That's how they got me

neicole W. 
Rating:
5.0

Great Service!

Felissia W. 
Rating:
5.0

Customer did not leave a comment.

JACKIE M. 
Rating:
4.0

Customer did not leave a comment.

Jackson T. 
Rating:
5.0

Thanks again Allen for all your help. Til nxt time???

Laura G. 
Rating:
4.0

Customer did not leave a comment.

Jackson T. 
Rating:
3.0

Customer did not leave a comment.

William M. 
Rating:
3.0

Customer did not leave a comment.

michael P. 
Rating:
5.0

TPMS light on.

Jose V. 
Rating:
5.0

Customer did not leave a comment.

Eddie S. 
Rating:
5.0

Alex, the gentlemen who took care of order was excellent. He's a good guy. The truck was clean and in excellent working order.

Michael R. 
Rating:
4.0

Service was good, well informed salesperson. Gave full details from beginning to end. Thanks

Nathaniel G. 
Rating:
3.0

Friendly attendant, but truck was filthy on the outside, the windshield was so dirty it had to be clean to drive safely, at some point somebody spilled what it appears motor oil on one side of the cargo area, until we unloaded the boxes we realized it, which left oil in our new flooring as we moved in.

Nelson Z. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Friendly and competent service. Will rent here again.

Jeffrey H. 
Rating:
3.0

Customer did not leave a comment.

stephanie M. 
Rating:
2.0

The personnel were helpful. The location was more like a mechanic workshop than a uhaul facility.

BRANDIN S. 
Rating:
5.0

Customer did not leave a comment.

JESUS F. 
Rating:
4.0

Customer did not leave a comment.

Ray G. 
Rating:
5.0

Good customer service

Marina L. 
Rating:
5.0

I wasn't given my 50 dollars off . The toll free number

Charlene M. 
Rating:
1.0

Truck was very old and very noise. Something going on with the exhaust. Very loud. I had a hard time listening to the radio...so I just turned it off.

Donald H. 
Rating:
3.0

you can't improve it

William R. 
Rating:
5.0

Customer did not leave a comment.

Laura G. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
No reviews have been submitted for this location.

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