Nothing !! It was extremely simple and easy !! Great customer service as well !
THOMAS E
Customer Reviews for Premier Automotive Belding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean the trailer
RONALD WWhen we arrived to get the Uhaul, there were no pads inside even though we reserved 3 dozen. We went inside to ask about them and the person working was not very nice. She said, “oh, we don’t have those.” She did not offer a solution until we asked her what to do. She acted very annoyed, but called the other Premier location. I had to drive all the way to a different location to get the pads. Once there, they were irritated that I was not going to drive the pads back to them later. In addition to the pad situation, it took us 45 minutes to do the online check in! I had to walk through knee high weeds to get into a position to take a picture of the back of the truck. This was not a good way to start our 2 plus day move.
Jeffrey BNo issues. A newer truck and very clean.
Patti SLocation was not staffed at drop off, drop location was across the street in a small field.
STEVEN JThe drop off location was a mud lot and way out of the way from where we were. We were charged extra to take it to the location that we were told it had to go to!
Bonnie YI moved from Michigan to Tennessee, Truck had only 1/4 tank of gas when I picked it up, so that was inconvenient, Other than that the experience ok, with what you’d expect moving would be nice with a little more room in the truck for driver, but all in all decent service
RITA A