Customer Reviews for Premier Mini Storage
(U-Haul Neighborhood Dealer)

463 reviews

5355 Battlefield Pkwy   Ringgold, GA 30736

(706) 937-3105

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 937-3105

5355 Battlefield Pkwy
Ringgold, GA 30736

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The best location if you need a U-Haul

Bobby H. 
Rating:
5.0

Honestly fool proof business.

Kristin E. 
Rating:
5.0

Brandon is always friendly and very helpful

Deborah R. 
Rating:
3.0

Great experience fast easy drop off

Eric T. 
Rating:
4.0

We did not get contacted to let us know how to pick up the truck before hours so was 1 1/2 hours late getting the truck.

Owen B. 
Rating:
5.0

Wonderful people to work with here!!!

Deborah B. 
Rating:
4.0

Customer did not leave a comment.

Janna M. 
Rating:
3.0

At 4pm on a weekday, noone was there & had to do self-checkout. Does anyone work 8-5 M-F anymore?

Mark A. 
Rating:
5.0

The check in process took forever because no one was online checking us in. We had to wait several minutes for someone to even begin to approve us.

Billy W. 
Rating:
5.0

Customer did not leave a comment.

Lisa T. 
Rating:
5.0

Great customer service

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Corey G. 
Rating:
5.0

Customer did not leave a comment.

Bill D. 
Rating:
1.0

Wasn't where I picked, stopped at open uhaul location to say too bad you must take it over to the other town. I rent a lot and I mean a lot. Not doing that again I promisse.

Terry H. 
Rating:
5.0

I have no complaints the Gentlemen at this location was very helpful and took care of loading car on trailer.and answering all my Questions.

Harry W. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
3.0

Customer did not leave a comment.

Donna T. 
Rating:
5.0

Customer did not leave a comment.

Earl C. 
Rating:
5.0

Fantastic service!!

Phillip B. 
Rating:
4.0

Customer did not leave a comment.

Stephen J. 
Rating:
5.0

Super nice to work with

Randy W. 
Rating:
5.0

Working with Brandon and the folks at U HAULhas always been a great experience. I would gladly recommend them to anyone. Just great people.

MICKEY C. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Traylor B. 
Rating:
5.0

Customer did not leave a comment.

Jeannie J. 
Rating:
5.0

Super easy check out and check in

Whitney M. 
Rating:
5.0

Customer did not leave a comment.

Dakota F. 
Rating:
5.0

Wonderful to work with and very accommodating!!

Melissa R. 
Rating:
5.0

Customer did not leave a comment.

myra sue c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carl David R. 
Rating:
5.0

We have used this same location many times and have to say that we feel welcome and they make sure that the equipment is secured properly (trailers) or trucks are clean and well maintained.

George K. 
Rating:
3.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Joseph O. 
Rating:
5.0

Customer did not leave a comment.

Mary K. 
Rating:
5.0

The gentleman who received the trailer was helpful Efficient and did a real nice job finishing my trip

HARRY W. 
Rating:
5.0

Outstanding service! Thanks!

Richard A. 
Rating:
5.0

Fast, reliable and friendly service. Met all expectations.

david C. 
Rating:
5.0

Customer did not leave a comment.

Terri Q. 
Rating:
3.0

Make sure your equipment doesn't leak. It was raining during our move and a lot of our stuff got wet because the container truck leaked though a eam on top that looked like they had patched it

Angela M. 
Rating:
3.0

Customer did not leave a comment.

Neal P. 
Rating:
5.0

Great customer service

Jose L. 
Rating:
4.0

Customer did not leave a comment.

FREEMAN H. 
Rating:
5.0

Customer did not leave a comment.

Wayne W. 
Rating:
5.0

Customer did not leave a comment.

GILES S. 
Rating:
5.0

Brandon is amazing and always goes above and beyond to help us. We use him 4 times a year at least to transport our consignment sale stock. We also use whenever we need a move. He is great if he doesn't have what we need he finds another place for us to rent.

Tonya L. 
Rating:
5.0

Excellent friendly service from Premier Mini Storage. and no waiting. very fast

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Lisa A. 
Rating:
5.0

Brandon is great, I would recommend renting a truck from him. He is very friendly and helpful.

Richard B. 
Rating:
1.0

We rented a trailer from Saturday until Monday. We were told to return it to the same location we rented it from. Got a call on Monday morning telling us we were late on returning the equipment (saying the equipment was due to be returned the same day) and asking us to return it to another location.

DANIEL B. 
Rating:
5.0

This drop-off site was excellent

Gordon P. 
Rating:
5.0

Customer did not leave a comment.

Don L. 
Rating:
5.0

He was very friendly, helpful and informative. Thank you!

Jennifer S. 
Rating:
5.0

A great experience overall. Brandon is great to work with.

MICKEY C. 
Rating:
5.0

Excellent Customer Service!!!

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

carolyn a.  |  Overall Experience 
Rating:
5.0

The staff were excellent and great customer service.

ROSEMARY C. 
Rating:
5.0

Exceptional customer service. The father/son combo made our rental experience a highlight of a very bad trip. I would gladly recommend this business to anyone. 5 stars are not high enough for their service.

Rosemary C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY E. 
Rating:
5.0

The delivery was after hours and the app allowed me to deliver with easy to use step by step directions

Derrick W. 
Rating:
5.0

Customer did not leave a comment.

Katrina S. 
Rating:
3.0

Customer did not leave a comment.

Carol H. 
Rating:
5.0

It was great

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Katrina S. 
Rating:
1.0

Very difficult to drop off at location due to trying to navigate website. I finally got it completed after many attempts. While another customer never could and gave up

Rex C. 
Rating:
5.0

Customer did not leave a comment.

Doug B. 
Rating:
5.0

Brandon the owner could no be more accommodating. We rent at least twice a year and he always takes care of us!

Tonya L. 
Rating:
5.0

We have rented from my uhual locations and this one is by far top notch! Easy to deal with friendly and clean location! Will use again thanks... S. Horton

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
3.0

I had reserved a tow Dolly , but then they called and told me that I wouldn't be able to use it after all. I was never able to get in touch with anyone at U-haul or at any other locations to reserve another one. I called a few different customer service numbers and was on hold for over an hour with nobody helping me. I did the online chat and all they did was tell me that I had to call the customer service numbers.

Barbara H. 
Rating:
3.0

Customer did not leave a comment.

Shaun T. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Wonderful customer service and convenient location. Would recommend this storage facility to anyone.

Wanda M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina S. 
Rating:
5.0

This is a great place to do business with if you are needing to move, all aspects of Premier is top notch from trucks to Storage units this place is great, I would definitely recommend and use again.

greg b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

janet g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ed B. 
Rating:
5.0

Customer did not leave a comment.

david E. 
Rating:
5.0

Customer did not leave a comment.

Mindy G. 
Rating:
5.0

Customer did not leave a comment.

Virlyn H. 
Rating:
5.0

Would go back for any size truck. Excellent man running the place. Need more like him and get rid of the others. Treated with respect from the first go around. Need more of him.

Terrance H. 
Rating:
5.0

Smooth transaction. Good vehicle and great staff

John T. 
Rating:
5.0

Customer did not leave a comment.

Ralph S. 
Rating:
5.0

Great service

Jerry P. 
Rating:
1.0

Customer did not leave a comment.

Jong L. 
Rating:
5.0

Other than going to the first pick up location on a Friday at noon which was closed (mind you I had a reservation) and having to call 1-800-uhaul to see what to do next, everything went well. The two gentlemen at the Battlefield Pkwy Uhaul were fantastic. I would highly recommend them to anyone.

Mitch F. 
Rating:
3.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Customer did not leave a comment.

Becky B. 
Rating:
5.0

This is the 3rd time that we have used Premier Storage. The knowledge, expertise of the rental equipment, making connections, securing the right size equipment for the job needed is superior. The customer service that Brandon n his team exemplifies r excellent. We were extremely happy n satisfied. Thank you Brandon n team.

gary p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNETTE D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICK M. 
Rating:
5.0

Great to work with Brandon. Always excellent service and equipment.

Edwin G. 
Rating:
5.0

Brandon goes over and above what he has to making sure you have a great experience!

Tonya L. 
Rating:
3.0

Customer did not leave a comment.

Luther B. 
Rating:
5.0

Couldn't be happier. First class operation, friendly and helpful.

Virlyn H. 
Rating:
5.0

Great people to work with. Highly recommend using them for your U-haul and storage needs

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

Riva T. 
Rating:
5.0

Customer did not leave a comment.

Angela C. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY F. 
Rating:
5.0

Customer did not leave a comment.

IRA T. 
Rating:
2.0

Clean equipment and have items rented given

Chris P. 
Rating:
5.0

Customer did not leave a comment.

Deborah L. 
Rating:
5.0

Customer did not leave a comment.

Rebecca M. 
Rating:
5.0

Very friendly and great customer service

Laura B. 
Rating:
5.0

Brandon Tinsley was amazing to work with. Several times he accommodated our sometimes unique situation. He was always fair with his pricing. We rented 5 units from him. Would recommend highly.

ann w.  |  Overall Experience 
No reviews have been submitted for this location.

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