Very difficult to drop off at location due to trying to navigate website. I finally got it completed after many attempts. While another customer never could and gave up
Rex C.
Customer Reviews for Premier Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Brandon the owner could no be more accommodating. We rent at least twice a year and he always takes care of us!
Tonya L.We have rented from my uhual locations and this one is by far top notch! Easy to deal with friendly and clean location! Will use again thanks... S. Horton
Jennifer R.I had reserved a tow Dolly , but then they called and told me that I wouldn't be able to use it after all. I was never able to get in touch with anyone at U-haul or at any other locations to reserve another one. I called a few different customer service numbers and was on hold for over an hour with nobody helping me. I did the online chat and all they did was tell me that I had to call the customer service numbers.
Barbara H.Wonderful customer service and convenient location. Would recommend this storage facility to anyone.
Wanda M. | Overall ExperienceThis is a great place to do business with if you are needing to move, all aspects of Premier is top notch from trucks to Storage units this place is great, I would definitely recommend and use again.
greg b. | Overall ExperienceWould go back for any size truck. Excellent man running the place. Need more like him and get rid of the others. Treated with respect from the first go around. Need more of him.
Terrance H.Smooth transaction. Good vehicle and great staff
John T.Great service
Jerry P.Other than going to the first pick up location on a Friday at noon which was closed (mind you I had a reservation) and having to call 1-800-uhaul to see what to do next, everything went well. The two gentlemen at the Battlefield Pkwy Uhaul were fantastic. I would highly recommend them to anyone.
Mitch F.This is the 3rd time that we have used Premier Storage. The knowledge, expertise of the rental equipment, making connections, securing the right size equipment for the job needed is superior. The customer service that Brandon n his team exemplifies r excellent. We were extremely happy n satisfied. Thank you Brandon n team.
gary p. | Overall ExperienceGreat to work with Brandon. Always excellent service and equipment.
Edwin G.Brandon goes over and above what he has to making sure you have a great experience!
Tonya L.Couldn't be happier. First class operation, friendly and helpful.
Virlyn H.Great people to work with. Highly recommend using them for your U-haul and storage needs
Andrew D.Clean equipment and have items rented given
Chris P.Very friendly and great customer service
Laura B.Great service and friendly people.
Ron H.service is excellant
Brandon T.Nothing. You already provide a great service.
Yvonne C.Very friendly
Donny C.Helped me connect the trailer. Very nice and helpful.
Cheryl G.Nothing
Brenda D.Very courteous and prompt service. Highly recomended!
Kristopher M.Premier mini storage is the best
Brandon T.very helpful and friendly
Holly H.The online return check-in system was not working correctly. I had to wait on the return location to open to ensure everything was okay.
Yvonne C.Y'all need to fix the website. I couldn't do the share location.
Allissa W.Brandon is awesome!
gary P.location was very professional
BRIAN S.The people at this location were extremely nice and helpful making my move much easier. They are great!
Steve P.Great service and I will use again with future needs. Mary Cates
Mary C.The service was great and friendly, If I need a hual in the future This where I will go.
Virginia E.Nothing every thing was great
Donna P.I was supposed to be doing a mobile pick up but it wasn't working and thankfully a gentleman had came in to help. He has that high quality, 5 star customer service! Will definitely come back.
Alyssa F.Great customer service
Rodney L.very professinal location
Brandon T.Very helpful, and showing everything about the enclosed trailer, I would recommend this location.
Charles W.The directions on they Uhaul site for the return was a little unclear because it said return the key but then you would need the key to take pictures for the site, which was not working when I returned it. The customer service number promptly took care of it.
Jeannette C.Uhaul. com needs work
Tomas C.No one available for drop off. Had to unhook trailer by myself
Scott Y.I rent uhaul trucks many times a month and this place needs best of the best award 100% satisfaction
James W.Everything exceeded my expectations. From the help I got from the Uhaul customer service to the service at Premier Mini Storage, everyone was very helpful.
Margarita S.How to improve for your next customer, you ask? I would strongly recommend cloning Brandon and having one just like him at every location! Super fantabulistic job!!!!
Terry H.Brandon was friendly and knowledgeable.
Paul S.Service was very quick even though the afternoon seemed to be a busy time. Very courteous and helpful.
Michael B.Great as always ....we rent alot
James W.I did not get the gentleman's name, yet he happened to still be there when we dropped the trailer off and accepted and assisted us with the delivery. Wonderful service. Very courteous and accommodating.
Brian N.The transaction on the phone for the reservation was fast easy, and the man took care of everything. They had exactly what I needed. When I picked up the truck, the man showed me what I needed to know about it and the whole transaction was completed in no time at all. In fact, I moved my piano and had the truck in a short time and even made it to work on time.
tina P.Easy to deal with
James W.Brandon Tinsley was amazing to work with. Several times he accommodated our sometimes unique situation. He was always fair with his pricing. We rented 5 units from him. Would recommend highly.
ann w. | Overall Experience