Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful customer service and convenient location. Would recommend this storage facility to anyone.
This is a great place to do business with if you are needing to move, all aspects of Premier is top notch from trucks to Storage units this place is great, I would definitely recommend and use again.
Would go back for any size truck. Excellent man running the place. Need more like him and get rid of the others. Treated with respect from the first go around. Need more of him.
Smooth transaction. Good vehicle and great staff
Great service
Other than going to the first pick up location on a Friday at noon which was closed (mind you I had a reservation) and having to call 1-800-uhaul to see what to do next, everything went well. The two gentlemen at the Battlefield Pkwy Uhaul were fantastic. I would highly recommend them to anyone.
This is the 3rd time that we have used Premier Storage. The knowledge, expertise of the rental equipment, making connections, securing the right size equipment for the job needed is superior. The customer service that Brandon n his team exemplifies r excellent. We were extremely happy n satisfied. Thank you Brandon n team.
Great to work with Brandon. Always excellent service and equipment.
Brandon goes over and above what he has to making sure you have a great experience!
Couldn't be happier. First class operation, friendly and helpful.
Great people to work with. Highly recommend using them for your U-haul and storage needs
Clean equipment and have items rented given
Very friendly and great customer service
Great service and friendly people.
service is excellant
Nothing. You already provide a great service.
Very friendly
Helped me connect the trailer. Very nice and helpful.
Nothing
Very courteous and prompt service. Highly recomended!
Premier mini storage is the best
very helpful and friendly
The online return check-in system was not working correctly. I had to wait on the return location to open to ensure everything was okay.
Y'all need to fix the website. I couldn't do the share location.
Brandon is awesome!
location was very professional
The people at this location were extremely nice and helpful making my move much easier. They are great!
Great service and I will use again with future needs. Mary Cates
The service was great and friendly, If I need a hual in the future This where I will go.
Nothing every thing was great
I was supposed to be doing a mobile pick up but it wasn't working and thankfully a gentleman had came in to help. He has that high quality, 5 star customer service! Will definitely come back.
Great customer service
very professinal location
Very helpful, and showing everything about the enclosed trailer, I would recommend this location.
The directions on they Uhaul site for the return was a little unclear because it said return the key but then you would need the key to take pictures for the site, which was not working when I returned it. The customer service number promptly took care of it.
Uhaul. com needs work
No one available for drop off. Had to unhook trailer by myself
I rent uhaul trucks many times a month and this place needs best of the best award 100% satisfaction
Everything exceeded my expectations. From the help I got from the Uhaul customer service to the service at Premier Mini Storage, everyone was very helpful.
How to improve for your next customer, you ask? I would strongly recommend cloning Brandon and having one just like him at every location! Super fantabulistic job!!!!
Brandon was friendly and knowledgeable.
Service was very quick even though the afternoon seemed to be a busy time. Very courteous and helpful.
Great as always ....we rent alot
I did not get the gentleman's name, yet he happened to still be there when we dropped the trailer off and accepted and assisted us with the delivery. Wonderful service. Very courteous and accommodating.
The transaction on the phone for the reservation was fast easy, and the man took care of everything. They had exactly what I needed. When I picked up the truck, the man showed me what I needed to know about it and the whole transaction was completed in no time at all. In fact, I moved my piano and had the truck in a short time and even made it to work on time.
Easy to deal with
Location GPS and phone number do not work making it impossible to pick up my online order.
More hours
Brandon Tinsley was amazing to work with. Several times he accommodated our sometimes unique situation. He was always fair with his pricing. We rented 5 units from him. Would recommend highly.
