Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
very friendly , very helpful , very professinal , truck i rented was a good truck , ran and drove great ...
CHARLES G.
Rating:
5.0
Customer did not leave a comment.
Wesley C.
Rating:
5.0
Staff was friendly, worked fast getting the turn in inspection done after a long day of moving. Over all would recommend
Sam L.
Rating:
5.0
Customer did not leave a comment.
william P.
Rating:
5.0
Customer did not leave a comment.
Chase D.
Rating:
5.0
Customer did not leave a comment.
Justin B.
Rating:
5.0
Customer did not leave a comment.
David W.
Rating:
5.0
Great place, great service! No improvements necessary!!
James A.
Rating:
5.0
Customer did not leave a comment.
Kenneth A.
Rating:
5.0
Customer did not leave a comment.
HARSHIL P.
Rating:
4.0
Customer did not leave a comment.
Bill P.
Rating:
5.0
Everything was perfect. Equipment was clean and in great shape! This is the second time we've rented from Premier Storage Solutions. Ashley is kind, courteous, and professional. Great experience both times!
Clarissa B.
Rating:
5.0
Customer did not leave a comment.
Benton E.
Rating:
5.0
Very accommodating with extensions to our 15 ft truck rental in the wake of my mother's death. Would highly recommend.
Brian C.
Rating:
5.0
They were awesome
CAROL T.
Rating:
5.0
Customer did not leave a comment.
DON C.
Rating:
3.0
Customer did not leave a comment.
Heather A.
Rating:
5.0
They were kind enough to give us our car hauler when assigned pick up didn't have ine
Richard M.
Rating:
5.0
Customer did not leave a comment.
JOSEPHINE H.
Rating:
5.0
Very nice lady.trailer pickup was easy to get to.trailer towed great
toren G.
Rating:
5.0
Nothing
MaryJane B.
Rating:
5.0
Customer did not leave a comment.
Michael S.
Rating:
5.0
Customer did not leave a comment.
SCOTT K.
Rating:
5.0
Customer did not leave a comment.
SETH E.
Rating:
5.0
I left a deposit of 651.92 on my card for the rental do you know when it will be released please let me know Thank you
FRANCISCO O.
Rating:
5.0
Lubricate the jack for the car carriers.
RENOLD B.
Rating:
5.0
Customer did not leave a comment.
Brent P.
Rating:
5.0
Customer did not leave a comment.
JERRY H.
Rating:
5.0
Customer did not leave a comment.
SUSAN W.
Rating:
5.0
Customer did not leave a comment.
JAMES B.
Rating:
5.0
excellent service
CHARLES L.
Rating:
4.0
Customer did not leave a comment.
jeremy L.
Rating:
5.0
Customer did not leave a comment.
Shane J.
Rating:
5.0
Customer did not leave a comment.
Kristy J.
Rating:
5.0
The lady in the office was really nice and helpful. It was fast picking up truck.
CASEY S.
Rating:
4.0
Customer did not leave a comment.
Dave H.
Rating:
5.0
Customer did not leave a comment.
STEVEN S.
Rating:
5.0
Customer did not leave a comment.
JASON M.
Rating:
1.0
Customer did not leave a comment.
SHANIAH G.
Rating:
5.0
Ashley is the best! She helped us in everything we requested and more. Highly recommended!!
Millard K.
Rating:
5.0
Everything was perfect. Staff super friendly, helped hook everything up, demonstrated how to use everything correctly.. PERFECT
WILLIAM N.
Rating:
5.0
Customer did not leave a comment.
ROBERT D.
Rating:
5.0
Customer did not leave a comment.
WILLIAM J.
Rating:
5.0
Ashley was very professional and helpful.
SUNIL M.
Rating:
5.0
I can't remember her name for sure, but I Think it was Ashley. She was super nice and helpful.
BRADLEY F.
Rating:
5.0
The haul app needs alot of work. It wouldn't let me upload pictures so I could return my truck. I had to get on the website to finish my return.
MAURICE P.
Rating:
5.0
No need for improvement. The lady who helped me was friendly and fast, I was in and out in no time!!
Jimmy B.
Rating:
5.0
None
CHRYSTAL L.
Rating:
5.0
Customer did not leave a comment.
ROBERTD R.
Rating:
5.0
Customer did not leave a comment.
DEBRA C.
Rating:
5.0
Ashley was super nice and equipment was clean.
JAMES T.
Rating:
5.0
She is AWESOME! Best customer service Ive had in awhile
BILLY C.
Rating:
5.0
Customer did not leave a comment.
Clifford B.
Rating:
5.0
Customer did not leave a comment.
CARL V.
Rating:
5.0
Customer did not leave a comment.
TONYA T.
Rating:
5.0
Customer did not leave a comment.
MELISSA M.
Rating:
3.0
The truck needs to be waterproofed! We conveyed our complaint to the drop-off site but not sure what they could do as the truck was set to go out within the hour. Hopefully, they were not going to be driving in rain!
Gary H.
Rating:
5.0
Customer did not leave a comment.
ELAINE D.
Rating:
1.0
Give people help when asked for help when people are disabled
Regina B.
Rating:
5.0
Nothing, perfect customer service 👌
APRIL S.
Rating:
5.0
Customer did not leave a comment.
TIMOTHY R.
Rating:
5.0
Customer did not leave a comment.
FREDDY C.
Rating:
3.0
The location was closed when I dropped off the truck.
Robert B.
Rating:
5.0
Thank you!!!
William P.
Rating:
5.0
Customer did not leave a comment.
Jackson A.
Rating:
5.0
Customer did not leave a comment.
MICHAEL C.
Rating:
5.0
Friendly, speedy service. They did great!
Guyla D.
Rating:
5.0
Great service and friendly.
DARYL P.
Rating:
5.0
By far the best uhual service around !
SETH E.
Rating:
5.0
Customer did not leave a comment.
KAMLESH DAHYALAL P.
Rating:
5.0
Customer did not leave a comment.
gordon M.
Rating:
5.0
Customer did not leave a comment.
KEVIN C.
Rating:
5.0
Customer did not leave a comment.
Matthew M.
Rating:
5.0
Customer did not leave a comment.
ORIS Y.
Rating:
5.0
Nothing. You were great!
RICHARD N.
Rating:
5.0
Customer did not leave a comment.
MARILYN I.
Rating:
5.0
Customer did not leave a comment.
Morton C.
Rating:
5.0
Customer did not leave a comment.
ELAINE D.
Rating:
3.0
Customer did not leave a comment.
Barbara S.
Rating:
5.0
Customer did not leave a comment.
RICHARD M.
Rating:
5.0
Very very polite and extremely nice lady I believe her name is Ashley!
She deserves a high five , very professional
Joel S.
Rating:
5.0
extremely helpful and very easy to work with, with always go back to this location in the future.
MICHAEL S.
Rating:
5.0
Customer did not leave a comment.
chad R.
Rating:
4.0
Customer did not leave a comment.
DEWEY B.
Rating:
4.0
Wonderful Service!! I cant say enough about how great she was!!!
KEVIN D.
Rating:
5.0
Ashley was amazing to work with. She handled everything and made life very simple for me. Very personable, friendly, and great to work with. Highly recommend!!!
David A.
Rating:
4.0
Customer did not leave a comment.
Jordan B.
Rating:
3.0
No employee present when truck was turned in. Lady said she had a funeral, I think.
MICHAEL H.
Rating:
5.0
NA. Great Service!
Miklos V.
Rating:
5.0
Customer did not leave a comment.
Sayra C.
Rating:
5.0
Everything was fine.
James C.
Rating:
5.0
all was perfect. the truck well maintained and the pick-up took 5 minutes. great staff folk.
kenneth L.
Rating:
5.0
Customer did not leave a comment.
Yulanda F.
Rating:
5.0
Close to the parkway and easy to find. Great help and great communication. Was given a call from Premier Storage asking if I needed anything. I was also given a phone number in case I needed to do an early drop off or assistance with our rental.
