Customer Reviews for Prestige Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Prestige Auto Repair

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

shirley S. on

Rating:

Sorry for this review but the system going online for a code steps to return a truck is no help, guy at the location when I had my driver to pick up the truck had no idea of anything. If I rent a truck I want to be in and out not having to get online and do all this process when my time is limited. For sure I wont be renting in a place that you have to do all this process

Phuong D. on

Rating:

Customer did not leave a comment.

YVONNE W. on

Rating:

Customer did not leave a comment.

Tisha B. on

Rating:

Nothing it’s was prefect next time I need to move my things I would like to come to this same location they we’re awesome

Kim S. on

Rating:

I originally thought my experience was pleasant. Eight days later, however, I was surprised to receive an email indicating I failed to return my truck rental. I contacted via phone the Uhaul customer service to be advised the drop off location never processed the return of my vehicle, which triggered my rental agreement to be flagged on a report in the corporate office. The facts indicate the drop location staff failed to complete their task. As a consumer using Uhaul services, I should not be penalized for the lack of commitment to job performance demonstrated by Prestige Auto. In the second communication, I received from Uhaul, it was to inform me that I now have a balance as a result of their authorized agent failure to complete the rental return task. The communication expressed no indication of empathy for the failed customer service and commitment to the rental agreement.

Joshua E. on

Rating:

Customer did not leave a comment.

ETHNA W. on

Rating:

They have charged my card even tho we already paid. Charging me for 5 days but I returned the truck the same day I rented it.

William M. on

Rating:

Customer did not leave a comment.

Joany M. on

Rating:

That representative wasn't there, they took a picture of my millage and now I have a bill for the gas when I did returned wit the millage I was given to me.

coralie G. on

Rating:

Customer did not leave a comment.

luz H. on

Rating:

Customer did not leave a comment.

nancy V. on

Rating:

Customer did not leave a comment.

solemilia Q. on

Rating:

Frenly service, thank you for your help

Michael J. on

Rating:

Frank did a good job

Michael J. on

Rating:

Helpful and friendly people. Frank was great to work with.

marjory M. on

Rating:

Truck was without battery. Went to office to let them know. Was told they can't help out. Called uhual customer service for road side assistance took over an hour and in the middle of a rain storm....

Linda S. on

Rating:

Some of the tail lights on the pull behind trailer did not work. The attendant checked them and said they did before I left the shop but later at hone they weren't working. ???

sae hyun K. on

Rating:

Called them ahead of time, gave me all wrong information. When I got there they were unprofessional and the whole experience was Busch league. Your neighborhood uhauls are not up to par.

PATRICIA M. on

Rating:

This was a good experience...I had made arrangements well in advance. I would say that the truck had not been swept out extremely well and that there were no straps to secure items in the truck so we had to buy them. I have never seen a rental moving truck that did not have straps to secure items, so I consider that a major mistake. Oh, yes, also, at the drop off point I was to leave one copy of the rental agreement and keep a copy - well the person where I rented it only gave me one copy! If UHaul wants you to leave one of the copies, then the place where you rent it should be giving you two copies of it.

CATHY G. on

Rating:

Lighting failed. Bad trailer lighting extension