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Gerard w
Customer Reviews for Prestige Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Todo está bien
PEDRO GNot a thing you guys are absolutely great
EDUARDO SI used U-Haul’s equipment to move my elderly parents from Myrtle Beach back to NY closer to family. Picking up the truck after hours in Myrtle Beach did not go smooth and was a real pain. I was hoping the drop off would be better. NOT A CHANCE. After driving through the night and then unloading their furniture I received a text message from Uhaul notifying me where my drop off location was. Upon arrival I noticed right away that the location would be challenging to maneuver the 15ft box truck and car hauler trailer I was towing. I was able to tuck it in to a tight spot next to other Uhaul vehicles. walked around the location which was a strip of stores. I could not find a Uhaul representative. When I opened my App I was given a different drop off location than what the text message said that I receive about an hour earlier. I had to wait for a couple of customers of the strip mall to leave before I could maneuver.the truck and trailer out of the parking lot. When I got to the new location they did not have my paperwork and were unaware I was dropping the equipment there. Fortunately, they were very nice and accommodating. My experience with U-Haul throughout this process was frustrating experience. I am very disappointed. Ray G.
Raymond G