Calls kept dropping no one at the desk office was closed the app had someone else information i couldnt change. When i ised my phone number it was someone else account. Overall was a pain to pick up and took over an hr finally the worker showed up and helped but thats unacceptable. Even the call center was difficult to get ahold of someone.
DOUGLAS H
Prestige Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mastic, NY 11950
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Van was dirty inside, covered in dust and windshield still had residue from teh original window sticker as if its never been cleaned. Location was not well maintained and not open during advertised business hours. Drop box was not immediately easy to find due to shrubs and weeds, almost dropped keys in wrong box.
John PStill waiting for my refund. Charged me for 40 miles. Only did 20. Where's my refund
Nellie CThe power steering went on the truck and it was hard to turn
Joshua GThe drop off process was very quick and easy to accomplish.
jeff g