Clean the cab!
LEONARD J
Customer Reviews for Primos Ruskin
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If there were 10 Stars I would give them. Could not say enough about the Blue Ribbon Service. The location was at first a concern, as it is a grocery store. BUT, on the wall were plaques stating "100 best Uhaul Dealers" and it is. Took my information, promised me the Truck would be there early on a Sunday Morning. It was there, clean, low mileage, perfect in every way. He and his brother had to go to another location to have the truck there on time. He said his motto was/is, "I take care of every customer like I would want to be treated." How do I say enough about this dealer? A++++++++
THOMAS WVery friendly staff.
Cherise TGreat service. Clean environment and clean equipment. I do recommend.
Brandon TSoon as I got there they immediately took care and show me where to backup the trailer and finalize rental.
Andre FDon’t change a thing !
SALIL KOn the day of pick-up U-Haul informed me that Sarasota did not have the trailer I reserved. My only option was to drive 45 minutes to Ruskin to pick up the trailer. Other than that issue, my experience was outstanding.
CHRISTOPHER WAwesome place to do business with, very very very nice people
LIONEL SI had a terrible experience with a U-Haul truck I rented. The truck had multiple warning lights on, including the engine and tire lights, and clearly had issues with the computer system. On top of that, the truck was infested with ants. I paid $147.40 for a vehicle that should never have been rented out in that condition.
EMELINE JVery nice people
ALEXANDER GHad to change trucks due to warning light was on. New truck radio did not work, also cruise control.
FRANK WOutstanding customer service!
Mike SScott was very nice and helpful. I think he needs to pay more attention to the trucks cleanliness!!
PAULA DNot a thing with this store. They were great on every level. Will use them again.
EDWARD NFast & Friendly always
CARRIE TCustomer service rep was friendly
TANISHA JGreat location.Excellent customer service. Would highly recommend.
CARRIE TCustomer service was good and helpful. I will use them on my next trip.
PHILIP DFriendly and prompt service.
JAMES BStore owner was very friendly and helpful
FREDERICK CThe rental was super clean and the check out process was fast ! Great location with friendly staff.
JENNA SLove renting from this place , they make you feel welcomed every time I need a truck or trailer
Ramiro PEveryone at Primos was so cordial and helpful. Very personable experience with everyone I came into contact with. I certainly will be using Promos to rent Uhauls in the near future to complete my move. Great food also. I had one of the best breakfast sandwiches on Cuban bread. A great plus!
TAMMY SPerfect
FRANCIS SRun down area but store owner was ok
ROBERT MThe vehicle was clean in the inside, but smell like cigarette. Outside, I. One side was muddy.
MERCEDES OGreat staff... friendly and helpful!
GERALD EGreat customer service, thank you!
ROCIO LPrimos was PRIMO excellent friendly, quick, and easy. But prior to going here I tried to rent it at a place called Wild bills and horrible customer service no one was there on a Friday gate to the place was wide open no sign saying it was closed I called and the lady sounded like she was on drugs and was very short with me "we closed" "Im at a convention" U-haul you need to shut wild bills down she is tarnishing your name this isn't my first bad experience with that lady at wild bills in Ruskin, FL but it will be my last
WILLIAM CPrimos location was not well kept. Manager was horrible with setting expectations of contract
JOSE TThe lot was basically underwater when we arrived. It also has a very odd entry point that is difficult to actually find-- especially at night. I'd go there again if I HAD to, but it wouldn't be my first pick.
Sarah NVery nice and professional.
DAVID BThe gentleman that helped me was super nice.
Amy ENo air conditioning in truck. Also paid for furniture dolly and not in truck or available
Bobbie EHave employees inspect vehicles prior to allowing customers to utilize. I was instructed upon return to fold blankets in the vehicle I returned. Employee who initiated rental just had me sign and gave me the keys. He never gave instructions on how to return vehicles. Did not appreciate being told what to do
AIMEE LAc did not work.
DIANNIE CTrash everywhere.
Nicole BWonderful customer service!!
Jerri DEveryone was great
PHILIP PGreat customer service from all staff members. Very Professional.
ANTHONY JI had no problems at the rental location, I would use them again.
WANDA Rvery nice folks, it was very easy and they were very helpful in hooking up trailer. Could not have had a better experience.
paul hAlways easy to deal with the uhauls here great and fast service everytime!!!!!!!
TANYA LThe rachets for the hold down straps would not release. And one came off during the trip.
ROGER AEasy to find and great service.
Robert SClerk, Sam, was good!
margaret cN/A
MARK S