Customer Reviews for Pro Tech Automotive Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pro Tech Automotive Inc

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Anna T. on

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The gentleman who helped was incredibly kind and helpful. No issues with anything!

Steve G. on

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Owner was very busy with his mechanic business and was overwhelmed

Tyler S. on

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Customer did not leave a comment.

heather G. on

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They said uhaul did not provide them with the connector for the lights for the trailer so I had to buy one for $12. Then I had to hook up to one trailer only to disconnect because lights weren't working then hooked up to another to have running lights not work on that one either.

Thomas G. on

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There was a computer problem the day that I rented the trailer, and the owner of the rental shop called me to have everything ready before I got there. He was super helpful! Thanks

Rosemary G. on

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First gentleman was quite negative. He was busy at the time. Second gentleman that helped me was very nice! The location is a car service area so it was dirty but that didn’t bother me. If you are looking for a nice place don’t go there.

LARRY B. on

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Easy and fast

GREG J. on

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The ramp on the 26 ft. truck I rented was short; it needs to be about 2 ft. longer for comfortable dollying of heavy items. Otherwise truck was nice.

Randy S. on

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Was told by uhaul main office this location would be open Dec 24. They were not. No way to secure the trailer.

Marcos G. on

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Customer did not leave a comment.

jerisue P. on

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Tim at ProTech provided such excellent service. He went above and beyond to be informative and helpful. It was so appreciated!

heather H. on

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Customer did not leave a comment.

Nicole P. on

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Was supposed to be 24 hour pickup, keys weren't where they were supposed to be, and employee threatened to shoot my husband for looking for the keys, in the vehicle, as Uhaul customer service told us to do.

James D. on

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Kevin L. on

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John L. on

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Chris K. on

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Ben W. on

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Location looks like a junk yard. I was in a hurry and the attendant was gone to lunch and I had to wait 30 minutes. He was friendly.

charles F. on

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Amy A. on

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Steve H. on

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carla J. on

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Hae B. on

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U

tamie K. on

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Phillip S. on

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The online dropoff point (which I had changed with a note to uhaul) was different than what the attendant had and there was some confusion... he said just call when you get close... very nice but I didn't like that I wasn't sure of the address. The fuel was "just fill it to where the gas gauge is now". I did to the best of my ability ( I really thought I had it where it was when I picked it up) I was however charged $7 something for fuel when I dropped it off.

Jeff C. on

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Customer did not leave a comment.

Patrick C. on

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I really had no problems with my rental, but I did automated pickup with my phone and two things bothered me. 1) took longer than anticipated because we could not get the camera to load on my iPhone to take a driver/ID picture. Tried with two iPhones, and had to get help from a friend with a Samsung. I’m guessing this is an IOS compatibility issue, but it could have caused us a lot of trouble. 2) keys were on the front seat of the unlocked cab. Online experience said they would be in some kind of lock box in the truck, but that did not exist. I really was not comfortable with that, and would have strongly preferred that the keys were secured as described in the online experience.

TIMOTHY G. on

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Customer did not leave a comment.

andy O. on

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Customer did not leave a comment.