Customer Reviews for Professional Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Professional Services

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

emily S. on

Rating:

Central location and good hours

Jose A. on

Rating:

Make sure that whatever is reserved by the costumer is available at pickup location. I included in my order 1 dozen of furniture pads and these were not available at the pick up place.

sidelle G. on

Rating:

Customer did not leave a comment.

Trevor J. on

Rating:

Customer did not leave a comment.

cecile T. on

Rating:

Customer did not leave a comment.

William B. on

Rating:

A very nice man to deal with!!!

James C. on

Rating:

Hidden in breezeway hard to find. It looks like I was charged $5.00 for drop off? Drop off was two days early.

Mikel E. on

Rating:

The air conditioner of the truck was not working and we didn’t get any compensation for that...

Luis S. on

Rating:

I returned this truck with the same amount of gas I took it with and they still charged me $30 to refuel this guy is a thief at this location and I will never use it again or send anybody that way. I even made sure I put the gas across the street so I can just return the truck on time and he still charged me for it. Definitely not a place to recommend and when I called he told me take it up with Uhaul. Horrible service!

LEWIS P. on

Rating:

Person in charge at the location should be working in a farm (with pigs and cows), he doesn’t know what customer care or good manners means.

ANA A. on

Rating:

Customer did not leave a comment.

QAMAR H. on

Rating:

Customer did not leave a comment.

HUSNAIN M. on

Rating:

Customer did not leave a comment.

Betsy U. on

Rating:

He is hidden in the back secondary strip mall area it would be good if they would let him put a UHaul sign on the outer part of the strip mall, but he answered the phone quickly and gave me accurate directions so Great Job.

kwame W. on

Rating:

Attendant was not friendly.

JOSEPH TONY L. on

Rating:

.

Johnny R. on

Rating:

This is for the next customer: make sure you take a pic of the fuel gage and check it with what is written on the paper. They didn’t match and I got charged for fuel.

jeffrey W. on

Rating:

Customer did not leave a comment.

Mauricio C. on

Rating:

Customer did not leave a comment.

Joel J. on

Rating:

First I was given a truck with no A/C and with mechanical issues. I exchanged for another one and within a few miles the box / cargo container started to give a cracking noise at every turn i made and the A/c stopped working just like the first one. I am a business man and do not have time to deal with this nonsense. I kept the last truck only because I was working within a 20 mile radius, otherwise I would cancel the reservation. I would never use that location again nor recommend it to anyone.

Vincent M. on

Rating:

Clean the truck

Justin D. on

Rating:

Customer did not leave a comment.

Bryan S. on

Rating:

ease help me break down this bill I’m confused. Also I was told over the phone by a U-Haul agent I would be getting a 50$ credit because I signed up for mobile pick up Saturday at 7:30am and the location never set it up for me to pick it up at 7:30am and I had to wait till 9:20am to pick up my truck and lost out on time and that’s why I had to rent the truck for two days because I had a timeline to load per the association so I feel like I should get more than 50$ discount. Cheers,

Miguel Q. on

Rating:

uhaul was total CRAP EXPERIENCES! Place was ok. Under staffed!

Samuel S. on

Rating:

E-mail said van would be ready for pickup one hour before reservation but it wasn’t ready until 20 minutes before pickup. Inside of van was disgusting - looked like it hadn’t been cleaned. Ever. Horrible smell coming from A/C was unbearable. Had to shut off A/C and roll down windows. Drop off was easy.

JUAN R. on

Rating:

Customer did not leave a comment.

Phillip S. on

Rating:

Great Location, Great Owner / Manager . Really Nice people, Just felt Comfortable the Whole time !!

Trevor K. on

Rating:

The owner/operator of this location was very rude and disorganized. The vehicle we rented had a low tire warning on it that had not been fixed. I am not likely to ever use this location again and I will recommend to all my friends and family via social media that they would be better off using a different location as well.

Kellie W. on

Rating:

Customer did not leave a comment.

Khanh D. on

Rating:

The reservation was really confusing. I went to the place that I reserved the truck from but the didn’t have my reservation. They sent me to a new address - got there and the shop was so strange. There was a meat freezer, ice cream freezer, random stuff on sale. The outside was a mess, it looks like a junk yard with uhaul signs and carts in the mix.

ROMEL P. on

Rating:

Customer did not leave a comment.

kalvin M. on

Rating:

Customer did not leave a comment.

steven A. on

Rating:

Customer did not leave a comment.