Customer Reviews for Prospect Treasures

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Prospect Treasures

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Ernest A.
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Nothing, you guys are doing awesome. Keep it up

Syed A.
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None.

Logan S.
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Customer did not leave a comment.

Paul T.
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michael P.
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The gentleman did a great job.

Ricky H.
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Trace C.
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Due to challenges I had, Mr. Paul Taylor come in on his day off and helped me. He was extremely professional and understanding of my situation. I will always recommend others to use Mr. Taylor's store.

Jennifer G.
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Customer service was beyond what was expected. Thank you for all the help!

Alan F.
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Todd P.
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Allen G.
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Paul T.
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Paul T.
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Linda who checked me out was awesome. She was very informative and great customer service.

John G.
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JOHN R.
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The lady that did the paperwork was very nice

ALLISON W.
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CHRISTIAN M.
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IANRONALD W.
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Steve M.
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Kristina W.
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Salim S.
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Stephen W.
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Over the years I've had problems with U-Haul rentals but saw the excellent reviews here. BELIEVE THEM! Super helpful, friendly service that went like clockwork. Things went as smoothly as they should - GREAT!

Karyn R.
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MICHAEL M.
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Scott M.
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Convenient and friendly service

Diana P.
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Robert M.
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tammy C.
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Dedra W.
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Kerry P.
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Bryan S.
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John D.
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James W.
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Verl W.
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Danielle K.
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Dan P.
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Paul is awesome, keep up the excellent work.

Danny M.
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Joseph K.
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Do not rent from U-Haul in Charlestown, IN. Charlestown was my original pick up location. No one was there and my trailer wasn't either. I traveled 7.5 hours to get here and no response from the owners. U-Haul redirected me to Prospect Treasures. Excellent facility with exceptional service.

Michael C.
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Paul M.
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James F.
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Darren C.
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andrea L.
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John B.
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Very good job

Carla S.
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This was my second rental from the location. Everything was great.

Cheryl Y.
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Rodrigo D.
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The store owner was dealing with a personal problem but he was very friendly over the phone

Glen L.
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I was not alerted that my selected location had been changed to this further location.

joe O.
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Ronald J S.
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Carla S.
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Jason D.
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We always rent trucks from this location. Love the service and cleanliness of trucks. ??

Michelle P.
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The Dropbox slot for key was very difficult to get the key inside.

eric W.
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None

Diane F.
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Friendly helpful service

JD B.
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Did a drop-off only. Friendly staff .

JARROD K.
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Customer did not leave a comment.

Jalil M.
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steve B.
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They were closed.

phillp H.
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Maurice Z.
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Nothing it was as close to a perfect experience. I felt very safe and everything was clean and in perfect operating condition.

Gary B.
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Joseph K.
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Donald W.
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Thank you Paul for taking great care of us!!

craig K.
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Chris S.
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ERNESTO D.
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MATT L.
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Great customer Service. Also Veteran Owned!! Major Plus++

WELDON R.
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It was great and the manager was a big help.

Jacob B.
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We were not informed ahead of time that we were not getting moving pads. Also, the gentleman working the front desk was absolutely rude and had horrible customer service. When asking where we were moving furniture to we said “storage unit” he said back “do you live in a storage unit?” He was not joking and was very unfriendly.

Cary S.
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Jerrilynn L.
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Kevin K.
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Very Friendly staff / convenient location...

Sydney C.
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WILLIAM H.
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Linda L.
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Extremely friendly, so pleasant listened to my frustrations from pick up and so clean!

Mark C.
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Kenneth N.
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Jerry T.
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Vin M.
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We tried to reserve this location online, but it kept pushing us to another location much further away. We had to reserve in person for this location. The service was excellent here and we will be back.

phil H.
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Paul was great!

Scott G.
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Mileage was materially off on vehicle, business was closed so the only way to pick up was through the app. Ended up spending more time on the phone with uhaul (1 hour 20 mins) than actually driving said truck.

yvonne H.
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Customer did not leave a comment.

yvonne H.
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Susan W.
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Kristin M.
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carleton G.
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easy to reach and Paul very helpful and efficient

keith S.
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Easy

Keith S.
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Customer did not leave a comment.

laurie S.
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Paul Taylor showed excellent customer care. Great experience!

Darryl D.
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Andrew S.
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Paul always is accommodating when I need to rent equipment. This time was no exception. Thanks

Marcia H.
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robert G.
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Flawless

Ginny B.
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Outstanding in every way!

carl T.
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Keep doing what you're doing- smooth transaction

Austin D.
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Customer did not leave a comment.

James A.
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Keep doing what you are doing.

James A.
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Keep doing what you are doing!

Weldon R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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